Silken Puerta Valencia

Although arriving at 0930 I was offered a room by very helpful receptionist. When I asked to move to quieter room it was no problem at all. The restaurant/cafeteria was of good qualitity and reasonably priced. Very comfortable bed with good sized bathroom. Sound proofing could be inproved between rooms. Road noise in rooms on the front.

The room was a good size and very comfortable with a good range of toiletries. The food was of a good standard and plentiful. Arrival by car is a problem as the hotel is on a bus lane.The access to the hotel car park is on a one way street which means going round the block. However Monday is market day and all roads are closed.Had to go down the one way street in opposite direction for access.

location air condititioning not working in room

Very clean room and public areas. Good restaurant and bar. Bar Breakfast buffet poor ..hot food did not look fresh.

Enthusiastic, helpful staff; appearance, design, & facilities of the hotel; convient location; cleanliness of room & hotel was one of the best ever encountered; nice residential area; dinner in restaurant was outstanding, and only 17 eu each, including bottle of wine and gratuity. This was definitely the best hotel we've stayed at, during our six weeks all over Europe. No internet access in room; expensive (15 eu per day) WiFi in lobby only; there is no excuse in this age not to offer at least lan connection in the room: most hotels, even low-priced, do offer this in first- and third-world countries. Also heat did not work, and the only thing the staff was able to do was send someone to turn the fan off.