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The staff It is a very nice 4 stars hotel
Clean, quiet, responsive staff Noise during night on the nearby street
It was ok, although it could have been better, much better. It is not a 5 stars hotel, maximum 4 stars . Food was poor and not so good, no chance for fitness, no inside poor, a lot of noise.
Very friendly and efficient staff (broken shower-hose was fixed within minutes). Very clean. Secure parking at a fair price. 5 stars " is a joke. The room-furnishing was very simple and basic. Bathroom impression was that of a 1 star hotel. We booked "all inklusive". At the end of our stay mini bar consumption was charged extra. Bottled drinks? Extra. Freshly brewed coffee? Extra. Range and quality of food would be considered a shame by any 2 star hotel in Turkey or Egypt. The hotel is 150 m from the beach. It maintains no facilities on the beach. So, if you want to drink something, you either pay at a beach bar or you return to the hotel. If it was classified a three star hotel and would charge half of the 150,00 EURO per night, I would give it 6 out of ten, but so ..... We paid the booking.com-commission to the hotel and checked out after 3 nights.
Hotel has good facilities (all available except indoor swiming pool). Interior design is very nice and warm- both hotel facilities (swiming pool, restaurant, terace, bar) and rooms. Rooms and swiming pool have very nice design and good quality finisages but average sizes (smaller than this would be too small for 5 stars). Restaurant dishes are tasy but for breakfast there is not so much variety. Hotel is close to the beach (5 min walk). Outdoor swiming pool was very clean. Hotel is situated on the main road of Saturn resort together with a few restaurants which are right across the street and play very loud music at night (enough to be disturbing even with windows closed if rooms have a view to the main road). This was really a major incovenience together with service of the hotel staff. There are 2 main issues about hotel staff -lack of basic training and they are too few especility during weekends when the hotel is getting crowded. Hotel has no indoor swiming pool. There were no towels available at the swiming pool. Resort is small and there are very few things to do except stay on the beach. Restaurants in the resort (except this hotel restaurant) and one at another hotel are not so great either.
Pool, staff, meals. Use half-board services or all inclusive, private beach on the seashore, possibly clean sea water from alga, etc.
Nice atmosphere, good location.
It is what I expected from a 3 star hotel. They were honest in the number of stars they gave the hotel. The pool water was very dirty however the number of people (kids) in the pool on a daily basis was high. We all know what most kids do in pools!
Very friendly personel, swimming pool with the bar, location - close to the beach. Menu in the restaurant only in romanian (which is unfortunatelly the stadard in almost romanian restaurants we visited), vireless network connection only in the lobby and restaurant.
The hotel is situated in a quite green area with a quiet and nice restaurant-terrace and good music.I like it was clean, not necessary to wait for the elevator, they worked very well, good food, very nice staff. Bad smell because of some stucked pipes and bad smell of the frigo in the room.Too loud music at the swimming pool during siesta period (we were together with one child).Jacuzzi did not work at the swimming area for all the period we stayed there.
Reasonably priced, good location, nice room. Prefer buffet breakfast
Price / Value very good. Best Hotel in this price class I have been to until now at the black sea. Hotel does not have their own restaurant. You receive breakfast vouchers for the neighbouring restaurant, but the service and food there was not exciting.
very nice, especially front desk girls
It's budget hotel, close to see side. Has swiming pool and nice personal at reception Unfortunately restaurant has low level of service.