Cons (-) I paid $48 per day for parking. Then I got a parking ticket for $68. Ridiculous! The day we arrived, the carpet next to the bed was soaking wet. The cleaning ladies also didn’t replenish supplies such...
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Amenities at The Sutton Place Hotel Vancouver
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Reviews of The Sutton Place Hotel Vancouver
9.0
Wonderful
2452 verified ratings
Wonderful
1378
Very good
437
Good
303
Okay
118
Fair
94
Mediocre
41
Poor
81
Summary of reviews
Guests say
Guests overwhelmingly praised the hotel's central location, making it convenient for exploring downtown and accessing amenities. Cleanliness was frequently highlighted, with many guests noting spotless rooms and well-maintained facilities, though a few mentioned isolated issues. The comfort of the beds and spaciousness of rooms were also appreciated. Service received mixed feedback: while many found staff friendly and helpful, some guests experienced unresponsiveness or unprofessional conduct. Overall, the positives centered on location, cleanliness, and comfort, with value and service occasionally falling short.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
9 out of 10
1757 reviews
9.1 out of 10
46 reviews
8.9 out of 10
29 reviews
7.6 out of 10
1 review
8.4 out of 10
6 reviews
All reviews
Pros (+) The location was unbeatable. You can walk to everything including two of the sky train stations.
Cons (-) The room was not clean. One bed had fresh blood stains on the sheets. We called housekeeping to address and they did that night. But they also suggested that if our sleep wasn't too important that the...
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Pros (+) Really comfy beds and pillows
Cons (-) temperature on room service food could been better hotter
Pros (+) The staff were all friendly, courteous, and professional. The decor was elegant and comfortable without being ostentatious. Location was walking distance to many of our destinations during our visit. ...
Cons (-) Wifi should be included at no extra charge.
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Pros (+) location perfect
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities offered in the hotel rooms?
The hotel rooms offer a range of amenities including a bed with pillowtop mattress, electronic safe, minibar, private bathroom, and Gilchrist & Soames bath amenities. Suites come with luxury décor, Nespresso coffee machines, flat-screen televisions, and extra space.
What dining options are available at the hotel?
The hotel features Boulevard Kitchen & Oyster Bar, offering a fine dining menu with a seafood focus, and the Gerard Lounge, which offers light bistro fare and cocktails. Additionally, the Sutton Place Wine Merchant offers a stock of more than 700 exotic and popular wines along with specialty gift baskets.
What can guests expect at the fitness and health center?
The hotel houses a complete fitness and health center with an indoor pool, whirlpool, and weight training equipment. A poolside menu is available with healthy dishes as well as room service items to enjoy by the pool. The fitness center includes resistance machines, balance boards, free weights, treadmills, stationary bikes, stairclimbers, and fitness instructors.
What are some nearby attractions to the hotel?
Nearby attractions include the Vancouver Art Gallery, Bill Reid Gallery of Northwest Coast Art, Orpheum Theatre, Canada Place, Granville Island Public Market, Inukshuk, Dr. Sun Yat-Sen Classical Chinese Garden, Granville Island, Chinatown, TELUS World of Science, and the Vancouver Aquarium.
What are some common concerns raised by guests?
Common concerns raised by guests include issues with WiFi, room cleaning, and parking rates. Some guests also mentioned the need for room amenities like a microwave and breakfast facility, as well as the need for room renovations.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or specific landmarks comes highly recommended.
Consider Noise Levels
Some guests reported traffic noise in certain rooms. If you are sensitive to noise, it might be beneficial to request a room away from the street or with soundproofing.
Check for Renovated Rooms
Guests were pleased with the newly renovated rooms, highlighting their modern and comfortable ambiance. It may be worth inquiring about the availability of these updated accommodations.
Utilize the Fitness Center and Pool
The hotel offers a well-equipped fitness center and a pool with a poolside menu. Guests appreciated these facilities for relaxation and exercise.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the Vancouver Art Gallery, Granville Island, and the Vancouver Aquarium makes it convenient for sightseeing and exploration.
Be Mindful of Additional Charges
Some guests found the parking rates to be high. It's advisable to consider any additional charges, such as parking fees, when budgeting for your stay.
Inquire About Room Amenities
Guests appreciated the Nespresso coffee machines in the suites. If this is important to you, it's recommended to confirm the availability of these amenities in your chosen room.
Consider Noise Levels
Some guests reported traffic noise in certain rooms. If you are sensitive to noise, it might be beneficial to request a room away from the street or with soundproofing.
Check for Renovated Rooms
Guests were pleased with the newly renovated rooms, highlighting their modern and comfortable ambiance. It may be worth inquiring about the availability of these updated accommodations.
Utilize the Fitness Center and Pool
The hotel offers a well-equipped fitness center and a pool with a poolside menu. Guests appreciated these facilities for relaxation and exercise.
Location
845 Burrard Street, Vancouver, BC V6Z 2K6
What's nearby
- Robson Street200 yd
- Vancouver Art Gallery268 yd
- Central Library0.4 mi
- Vancouver Convention Centre0.5 mi
- Vancouver Harbour Centre0.6 mi
- Waterfront Station0.6 mi
- BC Place Vancouver0.7 mi
- Canada Place0.7 mi
- Rogers Arena0.8 mi
- Chinatown1 mi
- Vancouver Aquarium1.3 mi
- Stanley Park1.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Sutton Place Hotel Vancouver
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | June | $277 | $305 |
Cheapest month to stay with an average 32% drop in price. | Most expensive month to stay with an average 98% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Sutton Place Hotel Vancouver
Which month has the cheapest rates at The Sutton Place Hotel Vancouver?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Sutton Place Hotel Vancouver is January, with an average nightly rate of $199. The most expensive month is June at $569 per night.
What is the cheapest day to book The Sutton Place Hotel Vancouver?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Sutton Place Hotel Vancouver is Sunday, with an average nightly rate of $228. The most expensive day is Saturday at $339 per night.
How far in advance should you book The Sutton Place Hotel Vancouver?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Sutton Place Hotel Vancouver, book around 12 weeks in advance. This could save you approximately 48% compared to booking last minute.
KAYAK's top tips for your stay at The Sutton Place Hotel Vancouver
FAQs when booking at The Sutton Place Hotel Vancouver
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
3.5 mi | Vancouver Coal Harbour | 0.6 mi |