Hotel Surya, Kaiser Palace

The hotel offers a varied and well put together breakfast with good variety, including cereal, porridge, cold meats and cheeses, pastries, eggs to order, and Indian dishes. However, some guests have mentioned that the breakfast could be improved.

Yes, the hotel is family-friendly and offers a child pool. However, some guests have mentioned that the cleanliness and room service could be improved for a better family experience.

The hotel offers a heritage building with restaurants and a bar, a beautiful lawn, and a pool, providing a pleasant and relaxing atmosphere. However, some guests have mentioned that the rooms and beds could be more comfortable.

The hotel's staff is described as exceptional, always helpful and friendly, with spotless cleanliness. However, some guests have mentioned that the staff's hospitality experience and room cleanliness could be improved.

The hotel is recommended for a visit during the low season in July, as it offers a comfortable value for money stay and a beautiful property with a great location. However, some guests have mentioned that the mosquito problem should be addressed by the administration.

Some guests found the newer wing to be better than the old wing, so consider requesting a room in the newer wing for a more comfortable stay.

If you're sensitive to noise, be aware that some guests experienced wedding noise and horn honking, especially after 11 pm. Consider this when planning your stay.

Before settling in, ensure that all amenities in the room are in working condition, as some guests reported issues with amenities such as the shower and bathroom cleanliness.

Take advantage of the diverse menu at the hotel's restaurant, which offers a blend of local and international cuisine. Additionally, the breakfast spread is highly recommended, with many options to choose from.

While the hotel offers an airport shuttle service, some guests found it more convenient to use the hotel's car service for sightseeing and airport drop, managed by Mr. Shailendra.

Some areas of the hotel, such as the lifts and corridors, were reported to be mosquito-infested. It's advisable to take precautions to avoid letting mosquitoes into your room.

Guests appreciated the beautiful lawn view from their rooms, so consider requesting a room with a view for a more enjoyable stay.

Some guests experienced disparities in room quality, so it may be beneficial to inspect the room before settling in, especially if you have specific preferences or requirements.

Embrace the heritage charm of the property, which seamlessly blends traditional architecture with modern amenities, providing a unique and memorable stay.

The hotel is situated in the heart of the city, offering a peaceful retreat from the hustle and bustle of Varanasi. It provides easy access to the airport and is located near market areas, making it a convenient choice for travelers.