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Professionalism in all. Spa, architecture, employees, the nature - it is excellent.
outstanding staff, location on lake, large modern rooms no
the best hotel i ever visited in my honeymoon trip in Europe :) the room service at that time was a bit slow but it's not a big deal with me.
An excelent experience...everything was excelent. I was very impressed about this location no
friendly staff, luxury rooms, great food, great spa, excellent location. Great place to stay.
The atmosfeer, quality of finishing works and the commitment of staff for services Restaurant within the schloss with no ala cart, but menu only
everything, specialy comfor and luxury style.Bathroom is like from the dream.
exellent hotel in every way everything was top notch
everything is a perfect,briliant,top of the world....best... Nothing ......everything is a perfect...see you soon again..
staff and location
This hotel is so excellent that I recommend everybody if they have time to spend on them,to go by apsolutly
Nice room(i received an upgrade also).Decent breakfast(great variety of bread) The room was a little bit cold
Nothing. Few rooms have lake view, most of them dont. Internet connection very slow. Extra charge for electricity.
Nice position close to the lake I had to wait almost one hour before I was allowed to go inside the room. There was nobody at the reception and I had to phone at least 5 times
the staff is so polite and helpful,the location on the lake is perfect
Nice place by the lake. Sauna & In door pool well maintain and nice beach by the lake. Nice, kind and friendly staff There is no room service or daily cleaning of the room, replacement of towels, etc. It is like renting an apartment with kitchen in this complex by lake. It looks more sport hotel/budget hotel than luxury spa/relax
Everything was perfect! The staff, the location, the huge room, the view we had from the balcony. Strongly reccomended.
It was a spacious, comfortable appartment for four people. It was very clean. It was good value for money. It was ideal for a family. The breakfast was very average, apart from the Brotchen. The swimming pool is tiny. It is not for smimming but more for paddling.
Lake view, spa, excellent staff, nice breakfast
location was excellent
The location,staff,breakfast,the comfort of the room. Sometimes it was a bit noisy due to motocyclists in the area.
Room was big enough, we did enjoyed the classic furniture, and the bath design which was almost new but still mantained the former design. The hotel is not what we expected to be, the bathroom wasn't cleaned, there was a used soap on the shower.
The hotel is really nice, the location is amazing, the price-quality ratio is at the highest (at Velden). Always stay there when going to Velden. Highly recommend!
Great staff, beautiful position in Velden (next to the Woerthersee lake and shopping-center) clean room but in the first week of August 2009 the breakfast is normal not "imperial"
Clean and friendly, very good breckfast and spa. Very noisy and very hot. Right on main road and very difficult to sleep.
The design and look of the hotel was very attractive and appealing. The staff was very professional and helpful upon check in and with any questions we had. There was no door on the shower and it lacked a little bit of privacy in that matter, but overall not a big deal
hotel had just opened and was very well managed. there are no tea making facilities in the room
easy parking, good location, good wellness the restaurant services seems too rigid
it was wonderfull, I wold like to come again
Very nice hotel. Very new and stylish. Nice SPA and good breakfast. Breakfast vrey expensive! 16€ :-(
the room was amazing..i loved the red shower box! the Spa is good too..the small pond outside and the view..it was all beautiful!! none
Well-appointed and spacious rooms with cosmopolitan staff.
The hotel was very quiet. Only 1 English speaking tv channel with poor reception so unwatchable. Internet access expensive and very slow. Without a car the hotel is a long way from any other restaurants and require a taxi which was expensive over a week.
Cleanness, comfort and furniture of the rooms. Saunas and Spa. Kindness of the staff. Distance from the city.
Easy access by car; beautiful countryside location and views; spacious communal areas; very helpful staff; clean/modern look; good breakfast and dinner experience. Unfortunately, we did not have time for the spa, but facilities looked good. Insufficient light inside the wardrobe area, the wardrobe doors block the ceiling lights. Not keen on idea of shower cubicle being part of the main room space, water splashing and some humidity inevitable. Hairdryer significantly below temperature that will dry a lady's hair properly, very time-inefficient, tiring for the arms to spend 4 times the time needed to dry hair - interestingly, the engineer who was asked to check it thought the temperature was good enough!
very good hotel, great balcony overlooking the street, freindly staff and good food..
Using it as a base to attend Ironman Austria in Klagenfurt which is only 20 mins away by road. Very good choice of restaurants and the hotel's was one of the best. Very clean, very polite and helpful staff Car park at the rear is open to both hotel guests and the public which, during the summer with the need to keep windows open, made it noisy at times especially at night for rooms facing the car park.
location and comfort
everything - could not fault a thing. Staff were excellent, cleanliness was superb & the position of the hotel in Velden was great for getting about. absolutely nothing
Nice location. Sauna. Breakfast. Single use rooms to small.
hotel post wrann was very welcoming and clean hotel and was situated brillantley for my needs no
Bed linens were exquisite and bathroom was outstanding quality
The room was excellent, clean and nice and comfortable, the staff is friendly. The kitchen is excellent, good food and wines.They have a Michelin stars too. A bit close to the main rood and the weekend was noisy.
We enjoyed the whole experience. The hotel staff could not do enough to help us. The location was fantastic with great views over the Worthersee and a short trip from major attractions. I was there for Ironman Austria and it was an ideal base on the bike course. On the morning of the race the Hotel made us breakfast at 4 A.M. We will be going back to explore the area further.
the location, the view, the wonderful welcome of the owners.
Good location, friendly service with a smile, excellent value. Nothing
Velden City center 2,8 km, by car: 5 minutes. The hotel similars a family pension, not a hotel feeling, but not wrong. As a pension is too expensive.
comfortable and clean rooms, seaside, very pleasant staff, plentiful breakfast!!! nothing, everything was perfect
These people are amazing. I felt as a friend guest rather than a client. Clean, spacious rooms, excellent breakfast, excellent location. But the main thing was the staff. We were a company of 3 motorcycles, and they even gave us water and fruits for the trip home. They even carried my bags to the when I arrived tired from the road. HIGHLY recommended!!!! Absolutely Nothing!
The attention for details, warm hospitality and familiar feeling of the place
Wonderful staff. Huge room. Really nice place! Don´t have elevator!
Big rooms, friendly staff and very very clean It is a little bit difficout to find it!!
Good location, private parking, quite place (we were out of the season), very kind staff and comfortable room. Very poor breakfast. There is no lift in the hotel, the stares are very narrow, so it was difficult to take the luggage to the second floor. Very, very slow internet, even it is free, you can't even receive the emails.
very pleasent familiar atmosphere, the owners were extremely nice and cared the whole time for our well-being no
Extremely friendly staff, great location right behind the corner from the Casino. Good breakfast with a fine selection of meat/salami products from the own butcher shop. Large room and local parking (free) available. Wi-Fi in room, great speed.
I got the best room It didn't have a lift.
it is a very small hotel and one gets the feeling as if he is staying with a family. some people might think the above is rather a negative aspect.
Very good hotel, the remarkable nature, the affable personnel, tasty meal.
We like very much the beach and the food We missed air condition very much for this price
Very good hotel, the remarkable nature, the affable personnel, tasty meal
Services and facilities
We stayed a week and found everyone extremely friendly and the food was excellent. Our room was very comfortable with a lovely balcony. The dailly menu and hotel newspaper were specially printed in English for us. We really enjoyed our stay. There was a bit of a climb up a hill from the lake which I found slightly difficult as I suffer from Asthma.
The hotel is nestled above Worthersee with only a 5 minute walk to the lakefront and center of Velden. Our room had a large deck overlooking the nicely landscaped grounds and pool of the hotel. It is a great place to relax and enjoy the surroundings. Staff were very friendly and helpful. Breakfast and dinner at the hotel was very good.
Quiet place, very friendly staff
Friendliness of staff, Excellent starting point for hiking & cycling trips, Relaxed atmosphere, good food
+ free access to internet + friendly staff + free rent of bicycles - bad access to lake for children - not problem of hotel but of location -
The personal reception & service upon my late arrival. Except for that I was out for business all the time. Also the prompt accept of keeping my room till departure late afternoon without additional price No
The location of the hotel. the friendliness of the staff.
Everything was OK. Bach is far from the hotel and passage is not comfortabable for children and older adults.
Breakfast was ok. Swimming pool is nice. We arrived at 10pm, and we had warned them we would be arriving late, but there was no one at the reception desk. We spent 30 mins wandering the hotel looking for someone who could help us, meanwhile our baby was crying and just wanted to be inside the room. Finally in the kitchen I found a woman who might be able to help. However she kept saying 'No!' and 'Impossible!' when I tried to explain that we had a reservation. The room was tiny for 3 people and not at all like the one on the website! Beware! As well our room was located on top of the social room, which in the evenings, turns into a dance hall for local oldies trying out salsa and western dancing moves - very loud and not very good for a couple with a young baby. No bathtub.
The rooms very very clean and well appointed Difficult to find staff at times ... front desk was not always 'manned'
The hotel and our room were really lovely. It was very quiet when we were there in mid-May and seemed to be used mainly as a business hotel. The breakfast was very good indeed and had everything from cereals, smoked salmon, fruits, breads, cheeses etc. You could have heard a pin drop in the room as it was so quiet. There were no tea/coffee or kettle facilities in the room. The hotel smelt quite strongly of smoke as its permitted in most hotels and their open areas, but in the room this wasn't a problem. The breakfast area is a non smoking area thank goodness. Surprisingly smoking isn't banned in public places in Austria like the UK.
Hottel staff are realy excellent and helpfull! Food was also excellent. The bar is great and it is very nice to have a drink with friends!
Great location, near to city centre , buses, railway station etc... Very smart modern hotel
The staff was very freindly, timely and of very high standing. The atmosphere is very business, but at the same time cozy, confortable and welcoming.
Good reception, newly modernized with great taste, very nice breakfast, centrally located. Some parking was available on site. Caters to business travellers and city visitors who will pay for quality.
great breakfast selection.very nice room.
Serviciile foarte bune, amplasarea direct in centrul minunatului orasel.