Ruiz Milan

The hotel is located in an excellent area, close to the port and various attractions, making it convenient for sightseeing and exploring the local area.

While some guests have mentioned concerns about cleanliness, the hotel ensures daily housekeeping and disinfection of high-touch surfaces to maintain a clean and comfortable environment for guests.

Guests have highlighted the excellent location, good clean rooms, and quiet, comfortable environment, making it a great choice for a pleasant stay.

Some guests have expressed concerns about poor acknowledgment of booking rules, noise levels, and cleanliness issues. However, the hotel is committed to addressing these concerns to enhance the guest experience.

The high season in July offers a vibrant atmosphere, while the low season in January provides a quieter experience. Consider these factors when planning your visit to the hotel.

Several guests reported issues with the elevator, so choosing a room on a lower floor might be more convenient, especially if the elevator is out of service.

Some guests mentioned a lack of certain amenities, such as a coffee maker and hand towels. It may be helpful to confirm the availability of these items before your stay.

While some guests enjoyed the quiet and comfortable rooms, others found the hotel noisy. If you're sensitive to noise, it might be wise to inquire about the potential for disturbances during your stay.

A few guests experienced issues with the hotel staff not acknowledging booking rules. It's advisable to ensure that your booking details are clearly communicated and understood upon check-in.

The hotel's proximity to Museo Historico Naval, Veracruz Pier, and other attractions makes it convenient for sightseeing. Take advantage of the hotel's location to explore these nearby points of interest.

If you're planning a visit, consider the high season in July and the low season in January. Booking during the low season might offer cost savings.

The hotel offers parking, which can be convenient for guests with vehicles. It's recommended to inquire about the parking facilities and any associated costs.

Some guests mentioned that their room did not meet their initial requests. To ensure a comfortable stay, it's advisable to confirm specific room requirements in advance.

The hotel features a game room, providing an additional recreational option for guests. Consider taking advantage of this amenity during your stay.

Given the mixed feedback, it's advisable to check for recent reviews closer to your stay date to ensure that any concerns have been addressed and to gain a current understanding of the guest experience.