Vico Equense Hotels

Convenient location Breakfast

Suite was big enough and had a jacuzzi Breakfast buffet: Not even good enough for a three star hotel, although they say the juices are fresh, none of them are, no selection of cheese only meat, hot chocolat milk on request seemed to be made with water and was undrinkable. Room: Main TV was in the sitting area, should have been in the bedroom instead, I missed showergel in the bathroom and the toilet didn't always flush as expected. Room service: poor, quality of the food was not what you'd expect from a gourmet hotel, one pasta was over cooked, the other pasta was under cooked. Almost an empty tray with no amneties like bread, salt, olive oil, so again very poor. No selection of wine on the RSmenu! Swimming pool not heated, ok middle east, unacceptable in Europe.

nice rooms swimming pool not heated

Staff were very friendly and helpful and location was excellent to expore surrounding area in both directions. Breakfast

Most staff did not speak English

View of the Naples bay and the Vesuvius; Proximity to the train station

Very friendly owner who spoke god English and had lots of useful tips about restaurants, train tickets etc. standard rooms without sea view, very noisy in early morning as it is right by a the station car park and petrol station.

There was no parking and the rate did not include a room with a view of the sea which the ad indicated it would have. A room with a view cost extra.

the staff was really very kind and prompt the view was quite splendid easy access, well positioned the room size the balcony was missing

Location on the rocky coast for access to Pompeii. Smallness of hotel and personal attention from restaurant staff who were excellent. Wood and stone surroundings perfect with environment - great breakfasts! Room terraces great! One big discomfort - the beds were too hard and we could not sleep well - woke up with aches every morning. Hairdryer was not good enough to deal with two persons blowdry as it kept turning off. Pool temp (20c) too cold, jacuzzi not sufficient for all guests to cool down in the hot sun - would suggest pool kept at 25 -26c or at sea temp. On weekend only one pool attendant despite the club members presence - service therefore very slow and unattentive - we had to seek out personnel to get a drink! Also this made for residents area being too cramped. We never saw nor heard from management in the five days we were there which was not acceptable - other than the restaurant manager, no other interest in us a guests was initiated.