Victor Hotels

Nice rooms/bed

Hot tub was out of order. There were no biscuits and gravy as advertised....my personal favorite. To not have either was a deal breaker for me....I lost out on both!

They put cookies out after 3:00, and there was coffee all day! I wish I had brought my swimsuit, as the pool looked clean, and the hot tub, relaxing. The staff was super nice!

I thought there would have been a restaurant attached, but no. However, there was a Chili's about 1/2 block away, and a fast food place next door, so it wasn't a big deal.

The location is great and the room was great

The breakfast wasn't the best I've had. Normally I stick with the waffles, but there wasn't much in the way of healthy options since the oatmeal was soup.

Room was very clean. Staff was quick to provide us with extra bedding as requested. Very enjoyable experience. Would definitely stay there again.

Slow-ish elevator.

The beds were a good size. The pool was cold and not very clean.

The location was very convenient to all the places we needed to be. The room itself was very quiet. Clean.

We were given a handicap room. We are not handicapped. .handles in the bathroom. Still, I cannot help but feel it was b/c we didn't pay full price AND we were given a room that we would not have been given otherwise. We did not specify a handicap room

staff

hard to find the elevator

Ssize of suite, kitchen

Could start Sunday breakfast earlier.

the location is quite and discret

yes the rooms were wat I thought they would be staying at n inn and suites. the hotel told me they would refund my room 20% to this day I have not received any refund

It felt brand new, very clean and the room was bright and comfortable. I was very impressed with it. The staff member at the desk was wonderful and welcoming.

No, everything was great.

very open concept, amenities all close at hand when walking thru front door...light and airy...pool was small but nice...felt safe coming in late at nite...

it w/have been helpful if security had spoken to the ladies in my room hallway (137) Sat nite and told them to stop 'hoursing' around in the hallways at 2 am!

the renovations to the hotel are great, the lobby is clean, rooms are clean and new. bathroom was well kept.

breakfast should be included in the room rate.

Great pie at night and superb breakfast int he AM - and wonderful hosts!

No; the entire experience was great.

The rooms were spacious and well decorated. Granite table tops. Well lit.

Would have expected an indoor pool in a 4 star hotel. They had an outdoor pool.....it was 15deg out.

Friendly and accommodating staff, clean rooms

Very loud heating/cooling system. Washroom in workout area did not smell or feel overly clean.

The rooms are very nice and comfortable. The food was creative and the staff very attentive.

Could not get a Spa reservation during my entire stay (two and days). Disappointing since it was a weekend, apparently to cater to outside cliente for the Spa more than guests.

It was clean, luxurious and close to our family. I would definitely recommend the king bed and included breakfast. Excellent food and spa.

The location is convenient.

The hotel is showing its age. It has a threadbare feeling.

The hotel had a restaurant on site.

Room was in a building separate from the main lobby and restaurant.

customer service is awsome

concierge not very knowledgeable of area

Location close to I390

Cleaniness,no water provided and breakfast extremely bad by any standards

It is advertised as a three star hotel and is! Great location, wonderful breakfast, and first-rate room. Probably the best we have stayed in in the Rochester area. What is more, the price when we checked in was actually less than the confirmed price.

Awesome hot breakfast. the made to order omelette station is what we look forwards to having every time. also enjoy the complimentary beverages at the front desk. Lisa, the waitress is always looking out for you.

The pool is usually great. the kids love it. However, we found it very busy this time and the water seemed colder than usual.

It has quiet rooms, is energy efficient, and has a indoor pool,

I thougth it would be newer looking inside and it had a really small lobby and eating area.

Public spaces were small and overrun by youth sport players.

Beautiful hotel, ver clean.

Bartender, not very friendly, mixed drink wrong and used sugar free mixer without request to do so.

Room and Pool area

No fridge and microwave in room.

Great staff. Very convenient.

No free breakfast which seems to be standard for most hotels at this price/star level.

Location was close enough to the airport and several shopping centers with a variety of restaurants.

The water wasn't always hot and took quite a while to get warm. No complimentary breakfast and the $12-$13 breakfast buffet was pretty blah. Also, one of the sleep number beds was broken and our room was right next to the 60 year-old elevator. Noisy!