Victor Hotels

Cleanliness, comfortable bed & pillows

The room was clean and updated. The staff was extremely attentive and pleasant which made for a comfortable stay. Each time I left my room, the key card needed to be reprogrammed.

great valuv e very clean

A great spot to stay for an overnight stop when traveling. It is clean, meets or exceeded all basic needs, was comfortable, quiet and cheap. this is not a luxury vacation place. We will certainly use them again.

The beds were pretty comfortable and overall it was a nice room. Affordable and conveinent, would stay again. Overall the room was pretty clean except my daughter found a used condom wrapper on the floor by her bed. Wasn't too impressed with this.

The rooms are very nice and comfortable. The food was creative and the staff very attentive. Could not get a Spa reservation during my entire stay (two and days). Disappointing since it was a weekend, apparently to cater to outside cliente for the Spa more than guests.

Beds, linens, bathrooms, new TV, fridge, pool. My only complaint is the primer smell in the renovation. I had to sleep,with window open and we had headaches. We should have been informed of this before booking as we are somewhat sensitive to chemicals, also I mentioned this at checkout. ?

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We were visiting in the area and I wanted to do some bike riding on the Erie Canal Path. This hotel is right on the path, the parking lot in the back opens directly onto the trail. Everything else is as you would expect from a high-end hotel. The room seemed a little chilly and it wasn't really that cold out. There was cold air leaking in through the power outlet on the outside wall which I think is the cause. I'm sure it could be fixed up with a little insulating.

Easy to locate off tollway. Quality breakfast at no extra charge. Room was clean with comfortable bed

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It was clean, in a good location for our needs, and the staff was very friendly.

easy access clean excellant breakfast good elevaters noisy air conditioner

It was clean and the staff was nice and helpful

Conviently located to my family and the hotel was very quiet, no loud noises inside or out. The complimentary breakfast very good and diverse. Ohter than the elevator being inoperative at times, no complaints.

Free wifi; Convenient parking; Microwave and fridge; Overall room design; Cleanliness. Good value/price ratio. A light bulb was nonfunctional; Air conditioner is a bit old and air was not the most fresh after a night's stay; Refrigerator occasionally turns its noisy engine on during mid night;

flat screen TV with HGTV mirror in room no showerhead lumpy pillows