Grand Hotel Wien

Iconic hotel in a great location. The room was very comfortable, larger than shown in the picture. The staff was friendly.

The pillows were very thin, which gave us neck pain. We asked for firmer ones but they gave the same kind

There is a handy grocery store located in the underground mall - directly connected to the hotel! No need to even go outside. A very fresh and affordable way to save money on breakfast and lunch for a family.

I wish a family of 4 could be accommodated in1 room without having to pay for 2 separate rooms. My kids are only 6 and 9. So each adult took 1 child per room. Expensive and a hassle for a young family. But common in Europe I gather.

Great

The room size , breakfast perfect , location wonderful

As if Vienna wasn't magnificent enough, this hotel just kicks everything up several more notches! From the efficient and friendly (English-speaking) staff at check-in to the turn-down service at night, our stay was simply fabulous. The rooms are large and well appointed. Every last detail has been thought of, including courtesy umbrellas in the closet, bathrobes and slippers, stationery and more. We loved our balcony with its view up and down the street. The breakfast is simply superb--the best I have ever had in Vienna. There is an ample selection of pastries, meats, cheeses, yogurts, and more, plus a hot menu you can order from if you prefer. The hot chocolate is utterly divine. We will definitely be back when we come to Vienna again!

There was zero room for improvement. Thank you for a fantastic stay!

everything about this hotel is exceptional. the location, the service, the cleanliness... I travel around the world, i have never seen the check in clerk taking you to your room to show you around. The spa is extremely nice, this is high class hotel in great location, AMAZING value for your money.,

everything is perfect