Cons (-) Everything was choreographed and perfect.
5 stars
Grand Hotel Wien
Photos of Grand Hotel Wien
Overview
The Grand Hotel Wien is located in the heart of Vienna, Austria just steps from the State Opera House in Ringstrasse. The elegant hotel was built according to plans by renowned architect Carl Tietz and first opened it's doors on May 10th 1870. Guests at the time could enjoy such luxuries as a telegraph office, steam powered elevators, and 300 rooms with 200 fabulously appointed bathrooms. Johann Strauss even celebrated his 50-year jubilee at the hotel in 1894.
In 1945 The Grand Hotel Wien shut its doors due to the occupation of Russian troops for 10 years and then to the International Atomic Energy Agency who used it for their headquarters until 1989.
After a 100 million Euro renovation the hotel was reopened on July 14th 1994 with a total of 300 rooms and suites for guests to choose from. All rooms are equipped with antique furniture, flat screen TV, beautiful textiles, and large marble bathrooms with double vanities. The Presidential suite features a grand dining room with open fireplace, spacious master bedroom with a canopy bed, large living room with balcony, and a marble bathroom with separate shower and whirlpool tub.
Guests have 7 dining options located in the hotel which offer 24-hour room service. Diners can enjoy a variety of cuisines including Arabic, Japanesse, and traditional Vinasse. Unkai features Teppan-Yaki grills as well as a traditional Kimono service. Le Ciel has been awarded a Michelin star and affords guests a roof top view of Vienna. Yalla features shish kebabs and freshly prepared shawarma sandwiches right from the grill.
The Grand Hotel Wien has a glittering past with 140 years of tradition and luxury.
Latest deals for Grand Hotel Wien
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Grand Hotel Wien
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
General
- Family rooms
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Dishwasher
- Oven
- Microwave
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Tumble dryer
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Spa
- Spa
- Spa and wellness center
- Massage
- Sauna
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Things to do
- Cooking classes
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Grand Hotel Wien
8.9
Very good
3608 verified ratings
Wonderful
2410
Very good
575
Good
313
Okay
115
Fair
85
Mediocre
40
Poor
69
Summary of reviews
Guests say
Guests generally praised the hotel's excellent location and cleanliness, with many highlighting the beautiful rooms and modern amenities. However, there were notable complaints regarding the service, particularly at check-in and from the staff, which detracted from the overall experience for some visitors.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
1158 reviews
9.3 out of 10
17 reviews
8.7 out of 10
3 reviews
All reviews
Pros (+) Superb location. Concierge helped us get tickets to see sold out Bruegel expo. Everything about this hotel is 5 stars
Pros (+) Rooms are fairly large for European standards and the location is great. The bed is fairly good and the bathroom game is strong.
Cons (-) Found the overall staff service to be lacking. Concierge typically jumps at opportunity to provide service/advice but not here. For the most part, the hotel bars and restaurants are over-hyped and completely over-priced with much better alternatives just a few steps away (both quality and price). Smell of stale smoke hits you just as you enter the building - thanks to a smoking lounge conveniently...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the Grand Hotel Wien?
The hotel offers 7 dining options, including Arabic, Japanese, and traditional Viennese cuisines. Notably, Unkai features Teppan-Yaki grills and a traditional Kimono service, while Le Ciel has been awarded a Michelin star and offers a rooftop view of Vienna.
What can guests expect from the rooms at the Grand Hotel Wien?
The rooms are equipped with antique furniture, flat screen TVs, beautiful textiles, and large marble bathrooms with double vanities. The Presidential suite features a grand dining room with an open fireplace, a spacious master bedroom with a canopy bed, a large living room with a balcony, and a marble bathroom with a separate shower and whirlpool tub.
What are some nearby attractions to the Grand Hotel Wien?
Nearby attractions include the Wiener Staatsoper, Albertina, Karlskirche, Stephansplatz, Spanische Hofreitschule, Vienna City Hall, Hofburg, Kunsthistorisches Museum, Maria-Theresien-Platz, MuseumsQuartier, and Naturhistorisches Museum Wien.
What are some of the hotel's unique offerings?
The hotel boasts a glittering past with 140 years of tradition and luxury. It offers 7 dining options, a spa, gym, restaurant, and café all in one location. Additionally, the concierge managed to secure tickets to the Vienna Philharmonic, which are notoriously difficult to obtain.
What practical amenities are available at the Grand Hotel Wien?
The hotel provides daily housekeeping, contactless check-in/check-out, face masks for guests, physical distancing measures, and professional cleaning. Additionally, guests can enjoy 24-hour room service, a business center, and a tour desk for added convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Dining Options
With 7 dining options within the hotel, guests can enjoy a variety of cuisines including Arabic, Japanese, and traditional Viennese. The Michelin-starred restaurant, Le Ciel, offers a rooftop view of Vienna.
Consider Room Temperature
Some guests reported issues with room temperature control, with the air conditioning being too warm. It may be helpful to inquire about this when selecting a room.
Explore Nearby Attractions
The hotel's central location allows guests to easily walk to attractions such as the Vienna State Opera, Albertina, and Karlskirche, making it convenient for sightseeing.
Be Mindful of Additional Charges
Some guests experienced unexpected additional charges, such as a deposit upon check-in. It's advisable to clarify any potential extra costs in advance to avoid surprises.
Enjoy the Spa and Wellness Facilities
Guests appreciated the spa, sauna, and wellness center, highlighting them as a pleasant surprise. Taking advantage of these facilities can enhance the overall experience.
Check for Special Offers
Some guests were pleasantly surprised by room upgrades when issues arose, showcasing the hotel's willingness to rectify errors promptly. It may be worth inquiring about any available special offers or upgrades.
Be Aware of Room Size and Amenities
While some guests enjoyed spacious rooms with historical furnishings, others noted that the rooms felt old and tired. It's advisable to clarify room size and amenities to ensure they meet expectations.
Take Note of Staff Service
Many guests praised the staff for their professionalism and friendliness, while others mentioned instances of negligence. Being mindful of the staff's service and addressing any concerns promptly can contribute to a positive experience.
Consider Seasonal Factors
Guests highlighted the hotel's Christmassy atmosphere, suggesting that visiting during festive seasons may offer a unique and enjoyable experience.
Location
Kaerntner Ring 9, 1010 Vienna, Vienna
What's nearby
- Karlsplatz266 yd
- Wiener Staatsoper281 yd
- Vienna Museum397 yd
- Karntner Strasse424 yd
- Theater an der Wien0.4 mi
- Stephansplatz0.4 mi
- Cathedral of Vienna0.5 mi
- Hofburg0.5 mi
- Kunsthistorisches Museum0.5 mi
- Wien Mitte Railway Station0.6 mi
- Hotel Metropole0.7 mi
- Parlamentsgebäude0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Hotel Wien
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $505 |
Average price (weekend night) | $462 |
When to book a room at Grand Hotel Wien
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Vienna Intl |
Distance to airport | 10.7 mi |
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