Hotel Kaiserhof Wien

Extremely friendly, helpful and accommodating staff. Excellent central location. Close to a UBann stop.

Nothing!

The breakfast buffet was exceptional. We have experience with other breakfast buffets offered by hotels. The foods offered were broad and included many choices reflecting Austrian cuisine. The staff was very attentive. It is a well above average breakfast. Prior to our visit to Vienna from California, Christa helped arrange for tickets to the Vienna Philharmonic and the Opera. The seats were excellent. These performances were the highlight of our visit. Lali provided us help in getting train tickets for a day trip to Salzburg. She also recommended a restaurant within a 10 min walk from the hotel. It was exceptional.

The only criticism we had was that one of the front desk staff recommended a restaurant prior to attending the State Opera. The single benefit of this restaurant was that it was close to the Opera House. Despite, mediocre reviews on Trip Advisor, he assured us it was a good restaurant. Of our 5 dinner meals in Vienna, it was our poorest meal during our visit.

The hotel is well situated, close to the Opera and the city centre, 5 minute walk away from the underground. Very calm street, friendly personnel and excellent breakfast. You live history will modern comfort.

The hotel were more than great! The breakfast very very good. Luckily we met the desk girl name lali and she were sooo great and halpfull. She had the exact recommends restaurant, transportation and places to visit. TNX A LOT LALI!! We are highly recomended this hotel! Just pay attention that the regular room is tiny! (We were upgrade it when we arrive...)

Breakfast was excellent, comprehensive selection of good quality food to suit most tastes. Location was close to Karlsplatz underground and trams. Easy to get to Schonbrun Palace on U4.

Bed was not supportive as it sunk in the middle. Shower valve over bath was faulty.