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The staff, breakfasts, location and cost.
The Regina's location is very convenient to most Vienna attractions and public transportation. Very friendly and helpful hotel staff made our stay comfortable and enjoyable. Breakfast was a very excellent amenity. Rooms were very comfortable and quiet.
The location was great- on the border of the centre, easy walking to all sites. Nice restaurant attached. The standard double room was pretty small- I'm a small person and there wasn't room to pass my partner at the foot if the bed, and I had to side-shuffle into my side. Sound transmitted darn easily fr adjacent rooms as well.
Location and staff No. But some may not like few tv channels in English
Convenient location in the Vienna Museum District and access to public transportation were great attributes. Hotel breakfasts were of superb quality and eating arrangements were flexible, indoor or alfresco. Nothing to dislike. Everything was perfect for a leisure or business traveler.
Location central to all major sites Transportation to any part of the city and locations outside of Vienna within 100 meters of the hotel. Breakfast was a buffet with many hot and cold dishes Wifi worked great
They not say that my credit card will be block even I payed with an other credit card that I book the rooms.
The hotel was comfortable without being too formal. The buffet breakfast was excellent and was included in the price of the room.
close to Metro/ trams The rooms did not have air Conditioning. This ws not a good thing especially as we were there in the height of summer.
Quiet room,no noice there.Luxurious buffet breakfest. Tea at the breakfast table is not available. Small parking lot.Not bedside table in the room,only hair shampoo, no shower gel in the bathroom.
Breakfast was excellent - Good start to the day
large clean air conditiones room, very good connected transportation to city center friendly staff, good breakfast none
near trams and cheap foodshop and silent room Breakfast not good, too small plates for yoghurt etc.
everything was wonderful at this hotel, we liked it very much, the rooms were big and very clean, the breakfast was just wonderful so I am looking forward to staying here again. In a word, excellent
The hotel is very close to the city, a short 10/15 minute tram ride to the main train station and plenty of attractions in walking distance too. The room was lovely, a bit small but that is common in Europe.
Great hotel, very, very quiet. We had a massive room which was very clean and tidy. Fairly close to the city, about 15 mins walk Nothing, was perfect
New clean hotel with good breakfast included in the price and helpful staff. 1/ The extra charge for Friday night was too high considering the hotel was almost empty. 2/ No WiFi in the rooms for internet access (needed cable) and Internet access charge was too high. 3/ Too far from city centre to be a comfortable walk
location, garden nearby, free wi-fi facility
location (a quiet area near centre), breakfast, room too minor to be mentioned (the steam bath in overhauling, the Sunday change of towels in the afternoon)
Comfort and cleanness of the room. Small loby.
The staff were helpful and very friendly. Gave great suggestions for a resturant. None
Breakfast was very good Parking was not free
High standard of rooms, High quality in all aspects of hotel
A small hotel in a quiet corner, very close to the city center, spacious rooms, varied breakfast buffet, strong Wi-Fi signal in the rooms, and very nice and friendly staff . We booked Triple adults room and the sofa-bed not comfortable for sleeping. You should replace
friendly personnel, easy access to the city center via tram, nice breakfast
I liked the big selection of food for breakfast and natural juices. Room was big and spacious. Bath in bathroom. It was near a venue I attended.
close to centre noisy place
The hotel is great and the staff is very frendly. Very close to city center.
Helpful, friendly reception staff made one feel at home. Nice size rooms.
Large, bright room. Comfortable bed, pillows, and linens. Great breakfast. (And I mean "great.") Large bathroom. Nice wine selection. I would stay here again. Hard to shower without getting water all over floor. Only 1 towel per person. Not a lot of closet space (for two for a week including business attire...)
Nothing! Ok, maybe only free internet... I chose it simply because all hotels in the area were full with no rooms available. Tiny room with unclean toilets. Light switch right next to the bed on the wall, for which I waked up at least 10 times during the night when I unintentionally switched it on.
The room quality was even better than we had expected. Breakfast buffet could have wider choice.
The area where the hotel is situated is calm and not too far from the subway. The staff is quite friendly. There is no air conditioning and the room was too hot and too small. The bath room was smelling bad. The breakfast poor. It really does not deserve the four stars grade. In addition we couldn’t sleep the night because of drank neighbors who were making too much noise. Nothing was done to stop it.
location was great. Room was up to the standards. I would ask for a room that is not directly beside the elevator as that makes quite a lot of noise.
location, rather big room lack of air conditioning, no window or fan in the bathroom
The efficiency of the staff. The constructions & noise outside.
Nice, clean modern hotel with good location. Was very noisy in our room at night with street noise
The Staff were very friendly and helpfull 3 stars is more than enough for this hotel. room size is small.
very nice breakfast it was very windy day, whole room was whistling through the night, so it was hard to fall a sleep
Staff were very friendly and helpful, rooms very clean. No noise from other rooms.
Great location No air conditioning. Had to sleep with the windows open, and there was a little street noise. Overall, noise was not too bad.
Room was clean, comfortable, silent and rather big. Nice balcony. Free wi-fi. Breakfast was exelent but very expensive! Expensive minibar.
I could not find a good part. sorry. Reception insisted that they have to charge the hotel fee on my friend's credit card used for the booking process because it is a special rate by booking.com while it was not so special price. Hotel staff was not friendly at all and no welcome atomosphere when we check in. I will not come back here again.
Cleanliness,helpful and responsive staff, excellent breakfast No negitive comments
location, staff hotel is nice but it is not 4*, breakfast is expensive, no TV channels in English, no AC in the room.
cleanliness of the room and the breakfast the smell of the carpets in the public areas
position of the hotel, rooms equipment, hotel staff no
Cleanliness, cosy atmosphere, nice and helpfull personnel, nice breakfast. No.
Very kind staff. A very nice place to stay in Wienna.
Quiet and relaxing
Staff and good customer service Price and its not a real 4 stars hotel i will value it as 3 stars hotel.
The locaton: at a walking distance from my daugter's University and home; very nice and quiet neigbourhood; exquisite buffet breakfast; kind staff. Everything was perfect, and the price.
The location was good. Good connection with tram. Breakfast was good. Light in room was bad, the crystal to be was not so good. No reading lamp on the other side. Small tv with no english channels. Small (narrow) double bed. Toilet seat was old fashion, well if you like to look, ok. Luggade left open for easy steal if you stay later. Breakfast man didn't even offer us the free sparkling wine at newyear, no english newspaper at all. I call it 3 star hotel not even near 4. The price was almost the same as list price,
considering the price it was reasonable value for money. Their W-LAN is very bad. They would rather charge a few Euros more for the room and include this W-LAN. Who does not need his computer now a days
Breakfast is quite good, the stuff is nice, the hotel is close to public transportation. The noise the ventilation makes in the bathroom. It is not a 4-star hotel.It is a rather good 3-star.
The hotel staff was very kind and helpfull. the beds were not so comfortable.
Spacious room in good condition with spacious bathroom. Great location next to the tube station in a silent quarter, thus it only takes few minutes to the city center by tube. Many of the attractions within walking distance too. Isolation is not the best sounds tend to travel.
excellent location and staff,big double room (sofa included in standard price),good breakfast. room doors are not very sound proof
room was clean, hotel staff friendly - just in line with my expectations about it.
Large appartament, with a big closet, living room and kitchen. Nice neighborhood next to the Danube canal where one can walk between the gardens, plenty of little restaurants and with a Ubahn station that permit you reach every part of Vienna within minutes.The buffet breakfast is excellent. Painting the doors of the closet would be nice.
The hotel was in a good location, close to transport, easy access to city centre. Very clean.
The room was big, always clean and nicely decorated, very warm and quiet. The early breakfast and late bar were very convinient. The staff friendly and helpful. And the location - 2 minute walk to the underground! I will certainly recommend the hotel to my friends. The breakfast was very good. Everything was tasty, but I would add sausages or bacon.
breakfast was good roomsafe didn't work. bathroom was really small
A very large room for the price (I had a cheap weekly rate). Included kitchen.
Location 50m from Rossauer Land underground station (line 4). We checked in about 8.00pm and were given an apartment as the hotel seemed very busy. So even though the apartment was on the 4th floor (there was a lift) we had more than enough space for the two of us (kitchen with microwave, hob, sink, dining table and chairs, TV, Hi fi, settee, writing desk etc). Plentiful buffet breakfast (hot and cold). Restaurants and bars along the canal next to the underground station were very handy. Walk to city centre aprox 20-30 minutes. AC not working.
Customer-friendly service, we had a nice time there. Air - condition was missing
I liked the breakfast and the cleanliness of the room I didnt find anything bad about the hotel
Good basic service
The breakfast buffet was very simple. There was mold on the tomatoes on both mornings, which gives doubt about the freshness of the food and made a bad overall impression.
The easy connection to city centre by various public transport ways. It would be better, if minibar in the rooms are available.
Touristic details provided by the personnel were really helpful and fair Room was extremely small and internet only available at the one desktop in the lobby
Good location in the center of Vienna, near University and underground station, and very helpful staff.
location near to old city
The hotel has a good location, and you can easily walk to the center. The room was very spacious and clean. The staff was very friendly and helpfu in any way they canl, and spoke good English. Moreover, the hotel is just a few minutes walk from Schottentor metrostation (U2). I had a very pleasant stay here. --
Very good location only 10 min to Wiena center, good breakfast, very nice staff, clean rooms.
Good position near the city center Pension is situated on a very busy street
The location is good. The Underground station is very close to the Pension( the owners of the hotel dislike calling their acomodation a hotel) The other neans of transport (bus 40A. trams) are also at your disposal. Breakfast was rather poor. They didn't cnange the sheets at all during a week and the towels smelled.
As I arrived —really— late in the evening (I called in the afternoon the hostel to inform about that), I really appreciated that someone was waiting for me to give me the keys of my room.
Very good location, hotel staff was very kind. The room was not very big but clean and comfortable, OK for one person.
People were friendly and honest and did there best to please us! I would give them "A" for effort! The signage on the hotel is so small it can not be seen from across the street. the sign for the hotel is 12" X 6" posted only at the door. The internet access is the hotels reception computer and is needed for booking people in and out. Using it was inconvienent for all, with plenty of interuption so they can make transations
I like because is a cross the street from metro station :)
preaty close to the visiting area of the city no smoking room with smoke smell; noisy rooms on the side with the heavy traffic
The rooms were very clear The breakfast was disappointing and the location isn't the best
the room was very clean, the staff was friendly the breakfast is disappointing and the location isn't the best to sightsee by walk
Good location and the wireless internet Breakfast was too poor; plus, there were not a hair dryer and minibar;
the hotel staff,servicesand and facilities don,t change daily the bathroon things like soap,shampo....
The room is located near the center of towm, so I enjoyed going around the town. The hotel staff is very nice. And the price is good. I stayed this hotel in the middle of August. There was no air conditioner. I wanted to open the windows, but I could not.
Easy access to the town via tram or walking. The staff were very friendly, bilingual and helpful which was appreciated for a foreigner, finding the place can be difficult as not many of the locals seemed to know that this hotel existed
Good location, kind stuff, spacious room, good breakfast, efforts to help with dietary needs. Value for money, overall. A bit more noise from neighbouring rooms and corridor than pleasant.
Location; very close to the old town.
Everything was quiet good and I liked it, Next time will definitely use the same hotel. The only thing was the absence of hair drier
The hotel is very well situated, only a few minutes away from the U-bahn and also within walking distance of the Neues Rathaus and Hofburf complex. The staff is very friendly and helpful. The breakfast is nice, but when staying for more than a few days it becomes very boring since it's exactly (to every detail!) the same day after day. The hotspots within the hotel for your own wireless internet are not working that well, although you don't find out until after you paid and there's no refunding.
The hotel is in a quite good location within a 10min walk from the centre of vienna. There are a few bars and kebab shops nearby for a nightcap before bed. It is however once in the room quite OK. The hotel itself is in an old apartment building, so don't expect a fancy reception on arrival, it's more like staying in a student friends apartment. I think €55 too much for a single, €40 a night would be more resonable.
Staff attitude. Lack of air conditioning.
I would have prefered that the Hotel offers internet access in the room (there was a kind of access available only in the dining room)