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Great location beside the train station and bus terminal (shuttle to the airport), and walking distance to cafés, restaurants and shops. Breakfast options are limited.
Location: Immediately adjacent to Westbahnhof, with airport bus just outside the front door. We arrived at the train station, walked to the hotel to spend the night, then caught the bus to the airport the next morning. Thermostat (apparently centrally controlled) was set at very warm temperature and we had to open window for air. This was in January, with outside temp below freezing. But this seems common in Austria; all the hotels we stayed in were too toasty for comfort and with no air circulating.
Room comfort,friendly and cooperative staff and generous breakfast
The hotel's location is excellent. Its about less than 5 minutes from Westbahnhof station. We had some luggage so travelled from Meidling station by cab for 9EUR. One can travel by subway for much less. A McD and KFC are close by for those with food issues. Staff is very helpful. hotel is very active. Room sizes are pretty decent but no bath tub. the hotel needs separate thermostats for each room. the corridors need some more ventilation though they are very well lit and pretty decent. Just my two thoughts. Other than that the place is at a very good location.
Very friendly staff of hotel Car parking
Located close to train station. Very convenient. No wifi in the rooms. Wifi access in the lobby is very expensive. Go to McDonalds next to the hotel for free wifi. No air conditioning in the rooms either - could be an issue in the summer.
location; breakfast; staff; ticket for the public transportation
Near transportation and shopping Comfort is not a 4 star hotel with the aggravating circumstance that the hotel do not have air conditioning. The rooms are typical of an Ibis.
Great price, typical 2-3* room but 4* bathroom, friendly staff and ideal location. Appreciated the free transit pass. Room furniture worn out (stains), beds too soft for my preference, free WiFi very slow and expensive to upgrade. Breakfast looked nice but price was unreasonable for people looking in this class of hotel (plenty of alternatives nearby)
Convenience of the location and transportation pass. Helpful staff. Rooms could use some work.
well located near to the metro
Good location for international train travel and access to metro for sight-seeing. Room was very nice with a good view. Bathroom was clean and a good size. Food facilities closed each day at 3pm which therefore meant there was no food available at all after that time.
Hotel is very close to the main station. The rooms are doulbe glazed so nice and quite. Staff are all very helpful. No air conditioning. They did supply us with a fan on request. The first night our room had an adjoining door to the next room - the tenant in this room was rather noisy so we requested a different room for the second night and the hotel were most happy to oblige.
the most of things shower gel and soap in container - hard container; difficult to get gel
The hotel is very close to the center of Wienna and has very good position to the main shopping streets.
the underground system in vienna is easy to use It was over priced. It was not up to 4star standard, They charged extra money to iron clothes and there was no option to iron your own clothes. while it had a mini bar that was about the only feature which was of any benifit. overall very expensive for the facilities provided and at best it was only 3star standard. the only this hotel was close to the centre is because of the excellant underground rail system which was able to get you to the real centre in minutes. the hotel staff could not even organise a hire car for us.
location, staff, services (wash), quiet, breakfast
Spacious room, close to Metro, ok breakfast surroundings with old/ closed down buildings; very "mixed" people around the hotel; very old style facilities/ design; staff not welcoming
Cleanliness of the room, breakfast. They got me 60 euros as guarantee from the credit card.The wireless internet is free only at a very low speed (128Kb), for high speed it costs 4EURO/hour(1mb/s). In booking conditions/hotel policies there are no specified.
The breakfast was excellent. The staff were very helpful and offered advice and spoke good english. Location is just 50 metres from the tram.
Really good restaurant in hotel - great service and food. Room aircon was based on outside air temperature so was very warm inside the room. Our room was very noisy due to something that sounded like washing machines next door running at all hours.
Modern, clean, nice hotel. WiFi workingwith noproblem, good food, perfecr for business travelers not the best location in town
The good central Position near trainstation, the friendly staff
Clean, stylish, long breakfast opening time, good value for money. Lack of information about the breakfast times and the training times.
Location was excellent for the purpose of my trip (near the Stadthalle) and breakfast was good. The room cleaning was bad one day (I stayed four nights). I would have expected better pillows, duvets and towels from a four-star hotel.
The beds and the bathroom. Very modern, stylish, and functional. It takes at least a two U-Bahn stations to get to the action.Nothing good within walking distance.
Poor internet connection, small room size, adult bar near the hotel and so on.
Comfortable room, "like new condition", refrigerator, safe. Just what I needed. Spa area very nice !!! Luggage was kept behind front desk all day for me while I toured. Adjoining door allows noise from next room. Only one towel, construction in front of hotel.
The bathroom Instant coffe or tea nor pot for boiling water is not available in the room
Shower in middle of room, transparent.
Sheer self indulgence .... you don't need a special occasion to stay here....breakfast buffet a culinary delight....the shower - a glass cubicle in the middle of the room ....comfort and fun combined.
Very convenient since it is close to Westbahnhof. Nice Room.
For one night ok. Personel friendly The matress was very used and too soft. The room could not be darkened enough in the night.
j pay normal room and get executive room.
Near U-Bahn and shoping center in Mariahilfestrasse. Everything was good or fair.
The breakfast was very good! The desk person saved us from just about getting taken advantage from a Taxi. Nice desk staff and were helpful. Only free Internet is the 1 in the lobby. They wanted me to pay to be able to use my own laptop in my private hotel room and in the main lobby! Lots of other hotels give that for free! They had a refrigerated mini bar in the room but no refrigerator for our little things. We were asked not to put any of our belongings in the refrigerator except for meds and infant formula none of that we had. Not a 4 star hotel in my opinion at all! I would say 1.5 to 2 stars. Also seemed like the red light district of regarding location. Had to pay for breakfast. While traveling in Czech Republic hotels had free WI-FI, free breakfast, refrigerator all included for a lot less money! Travel to Czech!
staff help, and really take responsibility, they reply email for my request in advance, helped a lot! not really, but when normal room in same floor with restaurant, not so satisfied
Distance from the center Kitchen smell on the room floor (third!!!)
I had booked a superior room and was upgraded to a suite; comfortable and quiet. Hotel is in two separate buildings.
A nice little hotel: clean, updated, and relatively close to attractions (otherwise, nearby to an underground stop). Comfortable and clean bedding. Odd setup...there was more than one building, so we ended up not even in the main building...not a problem at all...just odd. We only entered the reception upon checking in and out.
Staff where so lovely and helpful even though I don’t speak any German. Hotel was so close to the station so easy for getting to and from the office and also doing the tourist things on the weekend, plus next door to a shopping centre, what more could I ask for : )
Staff was very helpful and friendly. They did not provide wash cloths, shampoo, bar soap.
entrance was in the back of a shoping center, no wireless in the room
The price is ok, the position is very good for a city trip. This is not a 4 stars hotel. Bad neighbourhood. No free parking available, only in the garage for 12 euros/day.
The location and design are nice. Bathroom and breakfast room are cozy. The white-haired middle-aged lady in the morning being extremely rude, ignoring basic requests, trying to make you loose you flight. Very not-client service-oriented and impolite.Cold rooms
i like the rooms, because it is very comfortable, the breakfast was very good, and the locations is briliant...and i like the member of the staff...her name is Franciska, i think(she was on duty in the 15 oct evening)....she was very kind.Thank you and we will come soon in this hotel.
it has a very good location, it's clean, my room was large enough. Breakfast not included ( on spot its price is teribly high), the overall stardard it's pretty far from a 4star property.
Close to main street & underground.
location and price
generally well-appointed, good location room lighting rather inadequate
Location was very good
It is in accordance with expectations about Austria Trends groupe hotels. Good position for Volksopera and Raimund theater visiting
Comfortable, quiet, easy access to the metro No
Good breakfast not freindly staff on the reception
pleasant design and good service. the personnel was kind and their behaviour adecquate. the noise in the morning; we stayed in a room at the first floor with view to the street, so every morning at 7:30 we could hear the garbage collectors. other than that it was ok.
The room location was excellent.It was spacious and we had a comfortable stay.The hotel gave us an early check-in. Breakfast at an additional cost is available.The reception area is nice, cosy and trendy!! The double bed provided a single cover/blanket. Some times the room got too stuffy.
breakfast was real value for money, despite the fact it was not included into the price
Brekfast is the best
Gr 8 Hotel close to station. Very good breakfast!!!
the staff was very friendly and cooperative had good knowledge about the cities of location and willing to help.
the location is very good it's ok. that'll be better if hotel could supply the hot dringking water
The hotel has everything that you need, including easy printing facilities for documents, and it is in a very good location
Close to public transportation Smoking all over
For the value of money paid - the hotel was perfect
It is located very close to the Vienna Westbahnof. In fact the tram stop is just opposite the hotel entrance. They allowed us to check in early and the price for a family room was very cheap. The hotel is very clean and the room was comfortable. Some of the younger staff looked a bit serious and panicky.
Main attraction for us was the location right next to the main railway station allowing easy bus access from the airport (€6) and onward rail connections to other cities such as Salzburg. Size of the 'superior room' was disappointing after we paid extra for more space. It's difficult to imagine that the cheaper rooms could be much smaller.
Excellent breakfast. Quiet, clean and near of one important metro station
The location, almost adjacent to the Vienna Westbahnof station. Space for parking car in front of the hotel for short periods. Non-availability of information brochuire about sights in Vienna. Internet access is too expensive.
very nice hotel, with the delicious breakfast, close to the Wien Westbahnhof but at the same time it's located in a very calm area, near to the main shopping street, sightseeings
Proximity to Westbahnhof Rooms can get hot in summer
Good location, very friendly and helpful staff.
Close to station, safe and aircon worked TV did not work. Room smelt of cigarettes. I wasn't asked if I wanted a non-smokers room or not.
should be rated not more than 2 stars the rooms were unclean. no coffee maker in this day and age is ridiculous.
The hotel staff/ easy services The smill og the floor coridor.
I liked the location of the hotel. It enabled me to go around Vienna with such ease
Proximity to the train station. Clean well appointed, comfortable room. Good bathroom. Good service. Good staff. Rooms need air conditioning or fan on hot days. Refrigerator should provide space for guest food also. Room Door remains open from the outside when you occcupy the room. You have to manually lock with the room key from the inside to secure the room for the night.
central, comfortable good value
Neary the Westbahn railway station and easy to access by car. Parking place for the car in the nearby quite expensive.
It is very close to the train and metro station and close to the wiener stadhalle...
Conveniently placed near to the westbanhhof station, clean with excellent staff. Very helpful with information. comforatble lounge. Probelm with the internet service with a difference between that advertised (on Booking.com) and that actuallyavailble. There is no free wifi in the lobby.
Everything, but the internet connection internet wasn't available in the rooms that day, no parking
Nothing! Everything was disgusting ! Totally ugly hotel. Dirty rooms and smells like sh.....
Just across the street from Westbahnhof station. One room was only ready after 13:00.Bed light, safe and power socket did not work. A typical "Mike Batt railway hotel" and not deserving of more than 2 stars. Totally overpriced if compared to the 4 other 3/4 star hotels we stayed in during our trip.
the heating was broken ans so the temprature was below comfort level. There was no alternative room and no refund or comparable suggestion.
I like the hotel simplicity, location and cleanness. room size was large enough No Bill boy so you have to carry your luggage yourself without any assistance.TV in the room is very small
Comfortable and clean. Easy access to the main city either by train or tram. Staff were very helpful My only complaint would have been the breakfast. The hot selection of eggs and bacon was always past its best whenever we went to breakfast.
Short walk to the metro Charge for breakfast and the Internet. Parking difficult.
Convinient location, No Internet in the rooms, and little bit suprised with the facilities and the genral impression concerning something being rated with 4 stars.
I lived in more than one hundred of hotels in my life. This was the only one without a carpet on the floor!!!???!!! It's definitely not a four star hotel! In some countries could get 2 stars.
nothing,no facilities hard to sayyy whay is good in this hotell
nothing specific facilities projected were not available. room was too small for two.
The location very close to the center and also close to public transport and the train station.
Sauberes, großes Zimmer Hell Gepflegt Ventilator war zu schwach + zu laut für diese geringe Leistung
Very pleasant and helpful staff
Because we had room to the main street. Much noice and and room very hot in the afternoon. No air condition. Hotell was OK as such and the staff were very nice and helpful.
Big room, friendly staff, close to Westbahnhof, quiet area, good breakfast no aircon or other ventilation in room. Stuffy on hot nights even with windows open.
Modern, clean room. Not in the centre (but close enough by public transport).
Very comfortable stylish hotel with a beautiful garden. Friendly staff. Close to a train station. Supermarket right in front of the hotel, which is quite handy. Excellent bathroom which I really liked. Slightly far from center, but cannot complain given the value for money.
Chick hotel, comfy beds, very nice staff, great breakfast,
Friendly staff, clean room, tasty breakfast, nice location, good value for money Room and bathroom were quite small (big enough for me though)
The staff were very friendly and helpful. The breakfast was very good. The room was comfortable. It was close to the station. Transport was very good. The internet connection was good but there were a few problems with accessing some sites.
inner garden, attentive staff shower too small
Excellent sevices, very nice personnel, clean rooms, quiet, close to all means of transportation, vis-a-vis of a supermarket... what can I say? I'll go there again! The inside garden is marvelous!
Well furnished and elegant room. Staff extremely friendly. Ideal location near Westbanhof. Quiet and affordable.