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Everything - room was lovely and comfortable. Breakfast was outstanding - the best I've ever had in a hotel, in terms of healthy options and choice. The staff were very helpful and courteous at all times. The bar excellent and the pianist is just the best! Nothing!
Excellent location: 10 minutes walk from Steffl Cathedral and the metro is right there outside the entrance of the hotel. Free wi-fi is also a good plus. Decent rooms but very old and not refurnished in many years. Overall the staff was not very professional and did not help out too much. I asked for help on internet and was told to contact swisscom for my problem; I then asked for a map and had to ask for were the hotel was on it: the lady replied very annoyed to my question.... 26€ breakfast buffet seemd too much for the hotel overall
The breakfast was always good and the communial areas always clean
Room and location Hotel could not provide room for smokers, as has been booked.
Breakfast buffet was excellent Bar service was slow - 15 minutes to get a cocktail.
Excellent location within walking distance to all historical sights in city centre. The hotel itself is very quite and comfortable. Breakfasts too expensive, nearby traditional Cafe Central (must amongst Viennese caffes) is less than half.
location old lift. slow motion when replacing empty items on breakfast buffet
The room was clean and large. There were tea/coffee facilities, free mini bar, iron, everything what can be ever needed during the trip. Nothing.
This is a comfortable and agreeable hotel with good facilities in a very central location close to all amenities, the historic centre and good public transport links. It is usually good value for money and services are of a high standard. I have stayed here on a number of occasions and dined or attended meetings during other visits to Vienna. The wifi in this hotel is as bad as in so many other Vienna hotels. Free wifi is available, but requires a 12 digit/letter code and a separate code for phone, tablet, laptop etc. It only lasts twenty four hours so on a three day trip with three devices you are coding nine times. The signal has an annoying habit of cutting out. This is not a major complaint, but it should also not be a major issue for the hotel to resolve. Even in Vienna there are hotels which can offer simple, strong continuous wifi for multiple devices.
good value for central vienna; helpful front desk bedroom decor seems dated
good location, clean room. wifi overpriced, whatever you touch is being charged even water, hotel staff cannot decide anything, breakfast to be paid even when leaving at 5 am.
The room was very big, with a seating area and a study. The bathroom is marble and very clean. The breakfast is big and varied. The waiters and hotel staff are extremely friendly. All speak English fluently. The room is old. The wires were coming out from the lamp socket which is extremely dangerous. The internet is very expensive (10 euros for 1 hour).
I like this hotel very much, and I always stay there for the last 10 years while in Vienna on business as well as with my family. Staff is very nice and polite, rooms are very clean and the whole hotel has a nice scent which did not change over all these years. Hotel's location is excellent. I would always recomend it!
The room size Very few amenities, very expensive internet connection, bed was not too confortable
The room style and the Hotel Guide The breakfast is littel and bathroom founding
i like the location only i do not like the house keeping, the facility like the bed very bad, the room service very poor.
The hotel locates inside of the town, and is close to the tram and U-bahn station that is convenient to access to major sightseeing places.
location at the center services
I lost my luggage in a cab; the activeness of the personel to retrieve my luggage was heart warming. nothing at all
Great location and excellent staff. 1.The air conditioning was a huge problem. Could not get the rooms cooled down. The staff was helpful but made the stay very uncomfortable. 2. The wi-fi is expensive. These big chain hotels will nickle and dime you on services such as wi-fi when all other hotels give it for free !! 3. Currently construction is going on..caused some noise disturbance.
Location and staff No. But some may not like few tv channels in English
The location was great- on the border of the centre, easy walking to all sites. Nice restaurant attached. The standard double room was pretty small- I'm a small person and there wasn't room to pass my partner at the foot if the bed, and I had to side-shuffle into my side. Sound transmitted darn easily fr adjacent rooms as well.
Location central to all major sites Transportation to any part of the city and locations outside of Vienna within 100 meters of the hotel. Breakfast was a buffet with many hot and cold dishes Wifi worked great
Convenient location in the Vienna Museum District and access to public transportation were great attributes. Hotel breakfasts were of superb quality and eating arrangements were flexible, indoor or alfresco. Nothing to dislike. Everything was perfect for a leisure or business traveler.
The staff, breakfasts, location and cost.
The Regina's location is very convenient to most Vienna attractions and public transportation. Very friendly and helpful hotel staff made our stay comfortable and enjoyable. Breakfast was a very excellent amenity. Rooms were very comfortable and quiet.
very-very good place,near st.stefan by foot
Great location, great breakfast and great room on the 7th floor. Has heating adjustment facilities from inside the room which is great. There is a club right in front of the hotel which was noisy on the Saturday night but it did not affect us much on the top floor when we closed the window.
Well located hotel, very friendly staff and excellent service. Clean and newly updated rooms, very little to fault if anything. Excellent choice at breakfast. The only thing we could say was that the towels were not very fluffy. But this was a minor point.
Good location, enough big room Smoking around reception, small place for breakfast, very small elevator, not comfortable for baby carriage
Location is very good, close to very center of old city decoration is old, not so much choice with breakfast, nobody inform us about winter time difference when we made booking for one day tour to Hungry
good location, rather big room, perfect staff small bathroom, bad sound insulation (i've heard every guest who was on stairs)
It's in city ceter There is no internet available in the room
Simple, clean, high standard furnishing, excellent bathroom No
The staff is nice, the location is excellent, the room is big. We liked our trip very much. The breakfast could be more various, there wear not hot dishes. The bar in the lobby is poor.
Centrally located, friendly staff
very nice, very helpful to english speaking guests, very willing to help in taxi and information about area. Breakfast was nicest so far in europe
I've got the room under the roof on the 6th floor with roof-window (with electric window-control). It was nice to have perconal air-con control, couse it was vary hot outside. Perfect hotel's place - you can reach most interesting places in 5 minutes. Room was not so big - but i like it. Not so many TV channels. If you take a car, you have to found parking place - i spent at least 10 minutes to do this. Breakfast is not included - that is not perfect. So i've not tasted it, and i've not been in the hotel's restoraunt - so I could not say anything about it.
Impressive staff NO AC WTF?!?!?!?!
Not value for money Small rooms not air contitionig
Close to downtown area. Good quality and variety of breakfast. Quiet despite being close to the Rathaus. For a 4-star hotel, the decor is not up to par. Rooms are big, but it looks empty as furniture is poor.
Comfortable hotel with a very good breakfast situated very close to the City centre - you can simply walk to the Old Town. Excellent personal. There is a bit difficult to park here - possible on the streets near to hotel or on parking garage a little far; parking conditions more better on weekend.
Good location, fair price, good breakfeast
i liked very central location and very kind staff i´ve got a room Nr. 505 with locked doors to the room 506 where other guest was sleeping. I heard each his step and each his word.
The location is very good, close to the city hall, the university and main tram/metro station, at the same time it's located in a quiet street.
Staff very helpful and polite; hotel and rooms clean and modern; bed extremely comfortable; breakfast ample and delicious; close proximity to places of interest I can't think of anything that I didn't like during my stay
position in the center of Viena,beautifl building no aircondition
Nothing! Ok, maybe only free internet... I chose it simply because all hotels in the area were full with no rooms available. Tiny room with unclean toilets. Light switch right next to the bed on the wall, for which I waked up at least 10 times during the night when I unintentionally switched it on.
The room quality was even better than we had expected. Breakfast buffet could have wider choice.
The area where the hotel is situated is calm and not too far from the subway. The staff is quite friendly. There is no air conditioning and the room was too hot and too small. The bath room was smelling bad. The breakfast poor. It really does not deserve the four stars grade. In addition we couldn’t sleep the night because of drank neighbors who were making too much noise. Nothing was done to stop it.
location, rather big room lack of air conditioning, no window or fan in the bathroom
Helpful, friendly reception staff made one feel at home. Nice size rooms.
The efficiency of the staff. The constructions & noise outside.
close to centre noisy place
The hotel is great and the staff is very frendly. Very close to city center.
location was great. Room was up to the standards. I would ask for a room that is not directly beside the elevator as that makes quite a lot of noise.
Large, bright room. Comfortable bed, pillows, and linens. Great breakfast. (And I mean "great.") Large bathroom. Nice wine selection. I would stay here again. Hard to shower without getting water all over floor. Only 1 towel per person. Not a lot of closet space (for two for a week including business attire...)
friendly personnel, easy access to the city center via tram, nice breakfast
Great hotel, very, very quiet. We had a massive room which was very clean and tidy. Fairly close to the city, about 15 mins walk Nothing, was perfect
location (a quiet area near centre), breakfast, room too minor to be mentioned (the steam bath in overhauling, the Sunday change of towels in the afternoon)
It was clean In the discripition of the hotel : parking with no surcharge but charged $16 for parking.
Breakfast was very good Parking was not free
I liked the big selection of food for breakfast and natural juices. Room was big and spacious. Bath in bathroom. It was near a venue I attended.
New clean hotel with good breakfast included in the price and helpful staff. 1/ The extra charge for Friday night was too high considering the hotel was almost empty. 2/ No WiFi in the rooms for internet access (needed cable) and Internet access charge was too high. 3/ Too far from city centre to be a comfortable walk
location, garden nearby, free wi-fi facility
The staff were helpful and very friendly. Gave great suggestions for a resturant. None
High standard of rooms, High quality in all aspects of hotel
A small hotel in a quiet corner, very close to the city center, spacious rooms, varied breakfast buffet, strong Wi-Fi signal in the rooms, and very nice and friendly staff . We booked Triple adults room and the sofa-bed not comfortable for sleeping. You should replace
Comfort and cleanness of the room. Small loby.
The Staff were very friendly and helpfull 3 stars is more than enough for this hotel. room size is small.
cleanliness of the room and the breakfast the smell of the carpets in the public areas
Nice, clean modern hotel with good location. Was very noisy in our room at night with street noise
location, staff hotel is nice but it is not 4*, breakfast is expensive, no TV channels in English, no AC in the room.
Great location No air conditioning. Had to sleep with the windows open, and there was a little street noise. Overall, noise was not too bad.
Room was clean, comfortable, silent and rather big. Nice balcony. Free wi-fi. Breakfast was exelent but very expensive! Expensive minibar.
Cleanliness,helpful and responsive staff, excellent breakfast No negitive comments
Staff were very friendly and helpful, rooms very clean. No noise from other rooms.
very nice breakfast it was very windy day, whole room was whistling through the night, so it was hard to fall a sleep
I could not find a good part. sorry. Reception insisted that they have to charge the hotel fee on my friend's credit card used for the booking process because it is a special rate by booking.com while it was not so special price. Hotel staff was not friendly at all and no welcome atomosphere when we check in. I will not come back here again.
I was renoved Be carefull it is not hotel it's a hostel. 95 % young betwen 14 to 20 ages. We did't have hot water for 12 hours. Don't make a check in late because most of the rooms are in terrible condition. I asked to call a mini bus to the airport and they call taxi. They didn't care about it. In summary a very bad experience
breakfast was good roomsafe didn't work. bathroom was really small
Spacious room in good condition with spacious bathroom. Great location next to the tube station in a silent quarter, thus it only takes few minutes to the city center by tube. Many of the attractions within walking distance too. Isolation is not the best sounds tend to travel.
Large appartament, with a big closet, living room and kitchen. Nice neighborhood next to the Danube canal where one can walk between the gardens, plenty of little restaurants and with a Ubahn station that permit you reach every part of Vienna within minutes.The buffet breakfast is excellent. Painting the doors of the closet would be nice.
The hotel was in a good location, close to transport, easy access to city centre. Very clean.
A very large room for the price (I had a cheap weekly rate). Included kitchen.
Location 50m from Rossauer Land underground station (line 4). We checked in about 8.00pm and were given an apartment as the hotel seemed very busy. So even though the apartment was on the 4th floor (there was a lift) we had more than enough space for the two of us (kitchen with microwave, hob, sink, dining table and chairs, TV, Hi fi, settee, writing desk etc). Plentiful buffet breakfast (hot and cold). Restaurants and bars along the canal next to the underground station were very handy. Walk to city centre aprox 20-30 minutes. AC not working.
The room was big, always clean and nicely decorated, very warm and quiet. The early breakfast and late bar were very convinient. The staff friendly and helpful. And the location - 2 minute walk to the underground! I will certainly recommend the hotel to my friends. The breakfast was very good. Everything was tasty, but I would add sausages or bacon.
room was clean, hotel staff friendly - just in line with my expectations about it.
Customer-friendly service, we had a nice time there. Air - condition was missing
excellent location and staff,big double room (sofa included in standard price),good breakfast. room doors are not very sound proof