Wadsworth Hotels

location

smelly room ( humidty ) smelly public areas (humidty)

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Nothing fancy but clean, comfortable, and well maintained.

Good rate

Old facility needs updating

The staff was very friendly and helpful. The room was clean and comfortable after a long day of traveling with an infant. I really liked that if you forgot or couldn't pack an amenity like a razor, you could go down to the front desk and ask for a complimentary one. The location is great too, not far from all the attractions in the area. I also appreciated that check out was at noon.

That we couldn't stay longer, haha.

Breakfast was free & the rooms were clean

They pool was outside.

The staff is awesome!! Very helpful and top notch!! Great location

Pool was small and cold, no hot tub. They don't have vending machines but they have a little store but the prices are outrageous, $3 for a small bottle of water $4.50 for a twix!!

Location

Great staff! Bartender was amazing. Front desk was friendly. I'll be back.

Tacos were average. Breakfast was terrible. Pancakes were under cooked. Eggs were soggy.

The staff at the front desk was very kind. There was a younger girl who didn't seem like she knew very much of what she was doing but there was another girl, Rose I think, who was very knowledgable and accommodating.

When I got to the hotel, there was kids running and screaming in the lobby. It was very loud and parents were just letting their kids run around as they please. Two almost hit me, but being so close to Six Flags, it is understandable that this is more of a family location. I checked in and they sent me to my room, when I got there, neither of my key cards worked. I put my bags down and tried again, figuring I may have tried too quickly. As I was trying again, I heard someone cough in the room. Went back downstairs to the lobby and the front desk called the room, only to find they had a mix up and someone was in the room...thank god my key card did not work and I didn't walk in on someone! They gave me a new room and once again my key card didn't work (their system for assigning cards was not working well). Had to have maintenance follow me up to my room so he could check the problem. We finally got in my room with his key, only to find out it was a double bed room when I requested a king bed, so once again...had to go back down to the lobby. Upon my return, Rose was very apologetic and said she was very embarrassed. She upgraded my room, gave me two drink cards for the hotel restaurant as well as a dinner card. She definitely made the situation much better and she handled it professionally. It was quite a long and irritating situation but Rose handled it well and made the necessary steps to make it better.

Everything was clean nice and well kept up. The staff behind the front desk would do anything to make us comfortable and very welcoming, loved the hospitality we got from the desk staf.

The only thing I did not like was how rude the maintenance man was, he has glasses and long dark hair, he was very rude and would not give a time or day to help you and if he did it was like out was going to kill him to do something and the do not disturb sign doesn't mean nothing to him, he still knocked on our door at 8:30 in the morning a few times and lid we had a13 month old little girl that was asleep till he did that. Sorry if you don't like your job then quit don't take it out on your paying customers.

While checking in the employee who helped us was very friendly as well as helpful.

Awesome arcade, the waterpark was pretty good and our room was beautiful. Kids had an great time.

Our bathroom did not have a lock or a fan. Also the there was no microwave in our room either.

I thought this place was awesome! The watermark was a little small but it's an indoor water park and I understand that. Staff was friendly. Room was very clean and comfortable. Great experience and will definitely go again!

We liked the location to six flags great America, and the free continental breakfast.

Our room looked like it needed an overhaul. There were places where the paint was chipped and it was painted over. The metal on the sprinkler system was rusting and even leaving some rusty streaks on the wall. Our friends had a non smoking room and said it was horribly smelling like smoke.

Place is clean. The recipionist was very nice. Morning breakfast was great.

Looks like they have some remodeling going on in the hallway that made the place look less classy. Middle of the night around 3 am some guests in the rooms next to mine were very very loud and I don't think anyone said anything to them.

They were there when I needed somethings

Washcloths wasn't that clean.

Front desk mellisa and Angela are amazing people and. Wet very helpful I really recommend this hotel

Clean rooms friendly staff

Everything was great. I stayed with my dad for two nights there. It was very comfortable and clean. The price was very good. The staff was kind as well. They have truck parking which is a big plus. There's a train station near by so you can head downtown for $15. I would stay here again, no doubt. It was amazing. I have zero complaints. We were even given a room so we could watch our truck.

The breakfast wasn't set out. We had to ask for them to set it out. All it is is toast, cereal, and coffee. Its just a continental breakfast. There's a McDonald's very close. You can go walking. There's also a Mexican restaurant which is very tasty.

Very clean spacious rooms. Easy on/off freeway. Restaurant in hotel, had good food.

No refrigerator/microwave. Sleep Number bed did not work, bed was brick hard. No continental or any type of breakfast offered. Snack/beverage section at front desk, was sadly maintained for variety. During a 3 hour storm power outage, no communication by staff.

The location was good, staff was friendly and it was clean.

The beds were horrible. One was hard as a rock and the other was so wore down the pillow top was gone, flat sunken in to the bed.

Swimming pool was large; Bed was comfortable; TV was good quality. This place wasn't terrible considering the $62 price, but I would never stay here again. I feel like if the people from Ramada corporate had the experience I had they would pull the franchise immediately.

Power outlet dangling from wall in room; moldy tub; ice machine had carpet in hallway soaked; hot tub was not working; no towels in pool area; hallway smelled like armpit; continental breakfast was pretty nasty (fruit was shriveled); exterior door did not lock.

Couldn't beat the price and very close to attractions.

The breakfast was horrible.

Honestly there was nothing good about this place. I went here with my family and 2 were little children. We had gotten charged with 250$ fee for smoking when everyone was non smokers. They wouldn't listen to us. They were very rude and ignorant. Would not recommend this stay! The employees be little you and make you feel Not welcomed what so ever. We were all non smokers and I felt like we were treated like criminals.

The service was extraordinary. By far some of the best I have experianced.

Rooms were clean and nice. Breakfast was delicious

Great breakfast, pool was nice, room was clean and comfortable

Housekeeper did not speak any English, but we got by with hand signals.

The hotel was very new, clean, modern. We had a quiet room at the end of the hallway. It was perfect for a relaxing weekend away.

Everything

The room was cleaner than any hotel room I've seen in recent memory. I made a point of commenting to the desk to make sure the person who cleaned my room was commended. Outstandingly comfortable bed and quality linens for the price. Tasteful, up to date decor. Excellent large spa pool, also clean.

Clean, attractive, comfortable place to stay.

We stayed here to visit my son who is in the Navy. Your hotel met our needs. I wanted to cook my son a home cooked meal. Your hotel (kitchenette) supplied everything I needed to cook. Your staff were awesome! Will definitely come back and highly recommend to others. Thanks for the excellent services! We really appreciate your customer services

We went to Chicago to see my son graduate from navy basic training. This is the best hotel have ever stayed in.

Needs to be updated. Breakfast very limited.

Price, breakfast

Outdated bathroom, no lights

Staff polite and they try. Generally clean.

Hotel needs repairs and some rooms more than others. They were helpful as I changed rooms 2x and had a minor problem with the last room.

nice place and good breakfast in morning easy check in and out

no garbage bags in garbage cans i guess not my problem i don't have to empty them

I dont like full size beds and the pillows were awful. The ac unit didn't work well. And the walls are thin, lots of noise.

Very quiet .... Staff is very helpful

N/A

The room was great, plenty of room. Breakfast was delicious. Great variety. Something for everybody.

The mattress was way too firm. Also, the pillows were marked firm and soft, but I couldn't tell that much difference. They were all soft.

The concierge was friendly and very helpful.

Clean rooms--I am picky. Close to highway and restaurants. Provide washer and dryer for guests (just make sure you bring your own laundry soap,they charge $2 for 1 laundry pod!).

It seemed the cleaning staff was hoping I would leave, so they could clean room. They opened my door to room with key, which bothered me, and it was only 10am ...check out was noon.

 

 

It had many ammenieties I don't find in many hotels, more fore long term stay than just for an overnite like we did but nice to see

strip mall area, near where we needed to be true but still not attractive or inviting

EXCELLENT STAFF, EXCELLENT RESPONSE TO ANY REQUEST. DELICIOUS COOKIES WERE A NICE TOUCH IN THE LOBBY. AS WELL AS THE COFFEE.

NOTHING , EVERYTHING AS GREAT, AND YES I WOULD BOOK AGAIN WHEN IN AREA.

Clean, new, fresh, great shower, great staff. Dinner in lobby restaurant was very good and reasonable. Free cookies were a nice touch. There is also a little store in the lobby to get smaller food items and forgotten travel items. I am a huge stickler for smells and this hotel smells great!

Very minor: beds were not real comfortable and not sure why. They are adjustable but I had a sore back in the morning. No free breakfast, although they have a very nice casual restaurant in lobby. Breakfast buffet was around $12 I think. For kids it was $5.99 I think. They had a cold bar breakfast option for a lower price. We ate dinner there and it was really good and fairly reasonable.

Hotel experience and customer service was exceptional. Nice to see people that are pleasant and care.

Fantastic stay at this hotel. Room was super clean. Free breakfast was wonderful. They serve an actual hot breakfast and not just cold pastry. Coffee, hot tea and lemon/orange water were available at all hours and nightly chocolate chips. Loved it!!

The hotel was relatively clean. The bathroom area and sink was nice. The staff were very friendly and the breakfast was pretty good. Shower was nice and the air conditioner in our room was nice.

The bed was horribly uncomfortable. The room was small, but not awful. We found a dried booger on our sheets. Which is pretty gross. The pillows were even worse than the bed!

The staff was so helpful they had shuttle lists, and restaurant lists printed out for us with address and times they took great care of all of the military families.

Room, location for my needs

No breakfast

I loved that it was clean - work out room - a place to do laundry free - free coffee a little store - it had all the conveniences and more than you would expect staying away from home

Location

The room was very dirty especially the bathroom.

It was very close to where I needed to be.

It was dirty,pictures online don't match that hotel,staff was unprofessional and it reeked of Marijuana. Very gross place to stay..