Hyatt Place Washington D.C./National Mall

Reviews

Pros

"Room very comfortable and clean." (in 135 reviews)

"The rooftop bar was amazing." (in 9 reviews)

"Breakfast was good and perfect variety." (in 161 reviews)

Show reviews that mention

+

Good

Apr 2018

6.2

New, but had its issues

The location was good for walking to the mall and museums. The hotel itself felt new, and the rooms were fairly large.

We had a few issues. First, parking at the hotel is nearly $50 a night after taxes. We had no clue about this upon arrival. Our sink faucet had no water pressure on cold. Our remote to the tv was broken (they did replace). The staff in the lobby was very rude (although the gentleman at checkout was nice). Breakfast was terrible. It’s nice that the food was included in our stay, but it was not very good. I doubt I would stay here again.
Excellent

Jan 2017

10.0

Great Stay

Location was fantastic. Clean updated rooms, great breakfast. We walked to all the museums.
Excellent

Nov 2016

10.0

Amazing location! 1 block from the metro, 3 blocks from the Air and Space museum. Comfy beds, pretty good free breakfast, very friendly staff. I'd stay here again!
Good

Sep 2016

8.0

Young and modern atmosphere

Breakfast was good and friendly service. Location was excellent for visiting Smithsonian Air and Space Museum. Comfortabele rooms.

Checkin was a bit chaotic and they were not sure about the price we had to pay. Very few restaurants in the direct environment. Glass door to bathroom offered not much privacy, although nice shower.
Good

Aug 2016

8.0

Beautiful hotel with friendly staff.

The elevator was an inconvenience. At times it said it was going down but would go up. Didn't like that only one elevator went to the roof top. Also, communicating with the vallet attendant was difficult. He didn't seem to understand our questions and we couldn't understand his responses.
Excellent

Apr 2016

10.0

Great location, hotel and staff!

Staff were incredibly friendly, we were given an upgrade to a suite, and it was such a great location! comfortable beds, great shower, nice bathroom, etc.

Breakfast was comprehensive, but if you arrived after 8:15 it was hit or miss with what was left. Sometimes there was little food (we were there over cherry blossom festival), other times they did continue to replace. It was a good value though.
Okay

Mar 2016

6.0

Okay at best

Good location

Room was on the dirty side.......breakfast was good one day of the three mornings, otherwise cold food and the amount of people was crazy.
Excellent

Feb 2016

9.7

Perfect for business and solo travel. Comfortable,

No clutter room, great bed, nice staff, business center in lounge. Happy hour

No nearby restaurants, limited menu in the lounge
Excellent

Feb 2016

9.7

I stayed for two nights and I'm very happy with their services. Staff was courteous and all facilities were clean.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.