More than a treasured destination in the Nation’s capital, The Embassy Row Hotel offers enlightened world travelers, gung-ho road warriors and culture-loving explorers an opportunity to immerse themselves in D.C.’s diverse culture and Dupont Circle’s bustling, trend setting scene. The hotel is located one block from the Dupont Circle Metro station, within walking distance to 80+ restaurants and galleries, and a few metro stops from the museums, memorials and The White House.
At the end of an exhilarating day of exploring charming historic neighborhoods, discovering eclectic cultures and learning about America’s iconoclastic story, visitors gaze out from the rooftop deck overlooking the city.
Embassy Row is a gorgeous area to stay. The interior design aesthetic was fun and well done! It was easy to relax and feel comfortable. The "Adult Rec Room" was a fun detail as well. Never did I see the staff without a smile. They were eager to help with everything from handling wet umbrellas to dining recommendations . Very close to the Metro, so navigating was a breeze.
The A/C is loud inside the rooms. (But only a problem if you're a light sleeper.)
Some issues with the AC. It was ok, just not ideal.
The Embassy Row is a trendy well-decorated hotel in a modern style, recently renovated. Excellent location, nice rooftop with small pool. Good food on rooftop... they have a limited selection but only $10 for each item at the grill.
The staff seemed confused at every turn whenever we asked a question, particularly about pool access. They were friendly but unclear. The hotel charged us an extra $10 per day for amenities without fully explaining this ahead of time. When we asked about this upon check-out, front desk staff said it is for wi-fi, rooftop, fitness center, etc. Why is that not just included in the nightly rate? Also, parking is very expensive ($45/night).
It was a beautiful hotel, and the staff was very friendly.
There were no ice machines, the wifi never worked the whole time we were there and they charged you for it. We had to call maintenance 4 times because AC would not turn off.
Very cool rooftop pool and bar geared towards adults with excellent live DJ. Gay-friendly atmosphere. Clean and modern furnishings. Fun, young vibe.
Service could have been more professional. Hotel seemed understaffed. Pool area needs more lounge chairs as seating was very limited. Rooftop bar offerings were limited and bartender skill was somewhat below expectations for such a cool space.
This hotel has just been totally renovated, it is literally steps away from a metro station (key in DC). I stayed here at the last minute recently and will be back.
Beautiful and clean
We were given a handicapped room and the bathroom facilities made it difficult to shower and relax. We were also told there was no charge on parking when booking and then charged.
The renovation & new decor is pretty much complete! The hotel looks beautiful! The facility is great, comfy, and has a lot to offer. Our stay was okay and went smoothly. The young man who checked us out on Sunday was super friendly and very nice! (wish we would've had him at check in)
Check in at 1am was a bit rough and staff was not very friendly. Being giving some information or offer of any help or to answer questions would have been nice. Knowing about the breakfast foods in the AM would have made things a little nicer also.
Staff attitude was terrible. It took over 25 minutes to check in at one o'clock in the morning. The lobby was dirty and dusty and the construction elevator came to bring me to my room had all sorts of debris . I was woken up to a fire alarm and walked down 8 flights of partially (dangerous) lit stairwell. When I arrived in the lobby it was thankfully declared a false alarm . I checked out of the hotel out of breath unshowered and a disheveled mess.
The hotel was clean and the staff was friendly. Very conveniently located. If you need to be close to Dupont and don't plan on spending much time at the hotel, it's a good choice.
The hotel is under major construction. At first, it wasn't even clear how to enter the building. Then we figured out that we needed to enter through the parking garage. The front desk is a small kiosk by the elevators. It's still a decent choice for the price if you're mostly concerned about location.
When I arrived I was shocked to see that the entire building was under construction. No wonder I got such a good rate!
Staff were nice and polite and answered most of my questions even the checkout was very quick
They going renovation and made a lot of nice in the monrning
the hotel was in a very poor shape. The room was not clean and while the staff is friendly the hotel is overall in a poor condition. Not worth the price paid. There's also a 'service fee' which they make you aware of and charge it on your card only during check-out (therefore you are given no option of opting out). Also there is no breakfast even though they advertise it on their booking site.
Quiet clean room. Cold continental breakfast. Friendly service. Very close to Dupont Metro station. Close to other big convention hotels but at a much lower price.
Charged a $10 "resort fee", but did not provide any benefit for the extra money. Proximity to the Metro Station meant lots of people standing around outside the hotel. A lone rioter was yelling obscenities as she walked in front of the hotel.
Hotel did not have my confirmation from Kayak. I had to wait 45 to check in while they figured it out. Front desk was understaffed, so long line to check in. Called down to ask for deodorant, but hotel ran out so they told me to try the CVS. Didn't have a hair dryer in my bathroom, so called down an requested one, but no one ever came to deliver it.
Conveniently located in Dupont, but ...
The hotel is in poor shape. Outdated, poorly staffed, and lacking facilities. The rooms are old and the bathrooms moldy. The elevators don't work. The staff was rude and very hard to find. It took forever just to check in. Also beware they charge an extra "service fee" which is not included in the price to cover "amenities" but you can't opt out and it charges separately to your card.
Friendly staff, good location, rooftop bar and grill
I hate to say it but they must have had fleas in the carpet I had several bites all over my feet, ankles and lower legs.
The location was ideal, near the Metro and shops. The staff was helpful and the room was pleasant.
Great location, close to Dupont Circle and the Metro line
Can't believe the hotel is still under renovation which is why I initially hesitated to book it. Areas near the elevator look terrible and my bathroom wall had holes in it. Front desk person seemed irritated when I was checking out early the next morning and needed to get my car out of valet. Overrnight parking is $45 plus add'l tax, ouch!
Hotel under renovation. Didn't know till I book and went read review.
The location is excellent.
The service is poor with many of their desk staff having trouble with English particularly on the evening/night shift. The breakfast area is so small that not once did I get a table for breakfast. There were flies floating in the juice one morning and the toaster smoking for over 10 minutes another morning making a terrible smell. The hotel is under construction at present as well, which they don't tell you until you step off the evaluator at your floor into a construction zone. My hopes are not high for the product as I had what appeared to be a renovated room and their were numerous poor construction problems e.g. one can't turn on the tap in the sink without holding down the base. I could go on. Finally when there was a problem the hotel staff blamed getaroom who I used to book ad getaroom blamed the hotel. Net net nothing was done. I will try not to stay here again and never use getaroom.
In the middle of renovations. Booking through Kayak made it incredibly complicated. My original reservation was for 2 rooms, they only received one. It was a mess at check-in and check-out trying to get through to them that i pre-paid for two rooms. Probably wont be staying there again.
The Embassy Row Hotel Website shows pictures of what the hotel is suppose to look like after a renovation that is coming in the Spring of 2015. As of Fall 2014, the rooms are small with poor lighting. Needless to say, the amenities are outdated. I stayed here over Labor Day Weekend 2014 and the base boards in the hallways on every guest floor were ripped off. Dehumidifiers were set up in the hallways by a company named Flood Tech. For the price, I thought I would be staying in a new, modern boutique hotel. However, until the renovation is complete The Embassy Row Hotel is old, dilapidated and apparently has a flooding problem.
The free breakfast is excellent and substantial. The hotel is affordable, clean, and in a great location! There is a neat little pool on the roof; unfortunately, we didn't get to use it because of the weather.
The only bar is on the rooftop, which is OK except during inclement weather, the bar is closed. There was a light wind on Friday evening (no rain) and the bar was closed before 7pm. Also, the reception area seems inefficient; I stood in line for 20 minutes attempting to check in to my room. I was tired and hungry. Other than that, the hotel was good.
The location The rooftop pool//bar//lounge area was nice
I was shocked to find out upon check-in that there is a $45 per night parking fee....as well as a $9.95 daily fee for the use of "free" Wi-fi at this hotel. Needless to say, we went and found a nice, safe place to park our car for 2 days in a residential neighborhood. Our toilet did not flush...there was no fan//vent in the bathroom. Our A/C unit crapped out at about 7:15 a.m. Sunday and water came gushing out of the ceiling for about 20 minutes...took 3 calls back and forth to the front desk for them to actually send someone to repair the unit. The free breakfast was nice, but would have been better if we had actually been informed that it was only from 7a - 10a we (foolishly) "assumed" it would be till 11 a.m. The additional "charges" make this on-line bargain NOT such a bargain. Will be going to DC again in the fall and will find other accommodations.
The rooftop bar was the only positive experience I had while staying at this hotel.
The hotel's front desk staff was rude and very inhospitable. When we arrived they didn't have the room I booked available and since I booked through a third party (kayak.com) they were extremely unaccomodating. We were a group of 4 adults and they would only offer us one room with one double bed. (Large enough to fit two but it's smaller than a queen. ) We did not understand how they expected 4 grown adults to fit in one bed but they offered us nothing else. As this was our first night in DC after traveling for 5 hours, we were extremely unhappy with this hotel's service.
Roof top pool and lounge great at night !!
Kayak apparently screwed up my reservations - I had printed proof of two days booking but their system showed 1 person for 3 nights on same date - they told me it was MY problem to get it sorted with Kayak bookings and get Kayak to call them to fix it, even though I had printed proof and payment of both reservations.
The rooftop pool
Tired and shabby hotel under renovation. Small dark room with scarce amenities. Public space and room smelled of insect repellent. Inadequatesecurity; the room key was only required to access the pool floor. Several steps and no elevator to the lobby. They hit you with a $10 "facilities fee" before you check out for "using the phone etc" which is in the fine print when you check in and not shown in the rate quoted for Kayak.
Location near metro
Charged $9.95 per day hotel fee but no on could explain what it was for. Breakfast was poor. Small rooms older hotel, small rooftop pool
location, walked to many fine restaurants METRO very handy
breakfast was included but boring. each morning, same uninteresting basics. exercise room was useless. inadequate.