Basics
Services and conveniences
Accessibility and suitability
Dining
General
Bathroom
Kitchen
Media and entertainment
Laundry
Bedroom
Pool and spa
Family friendly
Parking and transportation
Workspace
Health and safety
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location near Baybrook Mall, Challenger 7 Memorial Park, and the Johnson Space Center - NASA. Additionally, it provides a hot tub, indoor pool, and a mini-market on site.
Is parking available at the hotel?
Yes, the hotel offers free parking, although the parking lot is mentioned to be a bit small and challenging for larger vehicles.
How is the food quality at the hotel?
Guests have mentioned that the breakfast was nice and that there are lots of local and chain food restaurants nearby. However, some guests have noted that the breakfast was very basic and that it was not free like at other Holiday Inns.
How is the cleanliness of the hotel?
Guests have reported clean and spacious rooms, but some have mentioned a slight musty/wet smell in the room and issues with the laundry accommodations.
What can guests expect from the customer service at the hotel?
The front desk staff has been described as very friendly and helpful, with exceptional service. However, some guests have reported unprofessional behavior and rude responses from the staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in October, which is considered the low season.
Nearby Attractions
The hotel is conveniently located near Baybrook Mall, Challenger 7 Memorial Park, and the Johnson Space Center - NASA, providing plenty of nearby attractions to explore.
Check Room Amenities
Some guests reported issues with room amenities, such as broken sofa beds and missing kitchenette stoves. It's advisable to double-check the room amenities upon check-in.
Noise Levels
Several guests mentioned noise disturbances from neighboring rooms and the hallway. Light sleepers may want to consider requesting a quieter room location.
Breakfast Consideration
While some guests enjoyed the breakfast, others found it disappointing. It's advisable to manage expectations regarding the breakfast offerings.
Accessibility
The hotel offers increased accessibility and wheelchair-accessible facilities, making it suitable for guests with mobility needs.
Pool and Hot Tub
Guests with children may appreciate the indoor pool and hot tub, providing a convenient option for relaxation and entertainment.
Laundry Facilities
The hotel offers laundry facilities, but some guests reported issues with washer and dryer availability. Consider planning laundry needs accordingly.
Staff Service
Many guests praised the friendly and helpful staff, citing exceptional service as a highlight of their stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
|---|---|
High season | August |
Average price (weeknight) | $110 |
Average price (weekend night) | $139 |
Value for money | 8.3 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 11.1 mi |