Pros: Manager was very professional and knowledgeable.
Jul 18 2017
Pros: Local store was both friendly and professional. Great value and will return.
Cons: Dealing with corporate was a pain. next time will not call home office
Jul 20 2017
Pros: Car drove well. Staff was generally friendly.
Cons: Hidden fees- did not realize I would have to pay a 200$ deposit for using a debit card. Money allocated for a hotel now was put into holding. I would've booked with a credit card if I'd known this. Additionally I bought car insurance thru Expedia. Was told at counter it was useless because I didn't buy it thru hertz. I also was not told about the 13.50 a day for my husband to drive additionally up front. Very disappointing.
Pros: The value was the best in town. I was offered a bottle of water as I waited to pick up my car. Service was fast, fun and friendly to a T. No malfunctions on car. Perfect trip! Will definitely visit again!
Cons: The one thing that would make this a 100% as opposed to a 99% would be if bluetooth in the car would be able to sync with my phone. But not a huge deal, I would think about adding that if possible, however. Other than that, perfecto!!!