Guest reviews
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All Reviews
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Solo
Overall Rating
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9.2 "Terrific location."9.7 "97%
liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." 9.2 "Easily accessible by car , said 92%." -
8.9 "Great service."9.6 "96% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." 7.9 "79% said thebooking process went smoothly ." 7.7 "77% found therestaurant service to be one of the best ." 7.5 "Housekeeping was great , according to 75%." -
7.0 "Good breakfast."5.3 "
Breakfast prices were ok , according to 53%." -
6.6 "Average value."5.3 "
Breakfast prices were ok , according to 53%." -
5.4 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 6.1 "Cleanliness of the bathroom was average , said 61%." -
4.8 "Not very comfortable."3.3 "67% said
rooms were small ." 4.3 "57% thought it wastoo noisy ." 1.4 "86%criticized the small bathroom ." 0.6 "Air conditioning was criticized by 94%." -
4.5 "Internet is poor."4.6 "54% said the
wifi quality was bad ." 4.4 "56% thought it wasoverpriced ."
Overall Rating
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9.0 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 9.7 "97%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." 10.0 "City centre within easy reach , said 100%." -
8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." -
8.2 "Food is delicious."7.9 "79%
loved the menu selection ." -
6.9 "Breakfast is mediocre."
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6.1 "Average value."
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5.4 "Rooms are ok."
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5.0 "Average comfort."
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4.4 "Internet is poor."4.6 "54% said the
wifi quality was bad ." 4.3 "57% thought it wasoverpriced ."
Overall Rating
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9.0 "World class service."9.5 "95% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." 8.5 "85% thought theservice was very professional ." -
8.9 "Location is great."9.6 "96%
liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." -
7.3 "Good breakfast."
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6.5 "Average value."
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5.2 "Rooms are ok."6.9 "
Beds were acceptable for 69%." -
4.7 "Not very comfortable."3.3 "67% said
rooms were small ." 4.2 "58% thought it wastoo noisy ." 0.5 "Air conditioning was criticized by 95%." 1.2 "88%criticized the small bathroom ." -
4.5 "Internet is poor."4.7 "53% said the
wifi quality was bad ." 4.0 "60% thought it wasoverpriced ."
Overall Rating
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9.1 "Terrific location."
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4.9 "Rooms are not good."2.9 "71% said
rooms were small ." -
4.3 "Not very comfortable."2.9 "71% said
rooms were small ."
Overall Rating
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9.4 "Terrific location."
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8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." -
7.0 "Good breakfast."
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6.9 "Average value."
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5.0 "Average comfort."
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4.9 "Rooms are not good."4.1 "59%
complained about the bathroom ." 1.2 "88% thought they werepoorly maintained ." 4.9 "51% hadproblems with the shower ." 3.1 "69% saidrooms were small ." 0.5 "Air conditioning was criticized by 95%." 1.6 "84% thought thetv was sub-standard ." -
4.6 "Internet is poor."4.6 "54% thought it was
overpriced ." 4.6 "54% said thewifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3review from
Found the location was great, easy to find our way around from being based there. Staff friendly and helpfull. The shower could have been cleaner when standing in there looking at the door on the left there was black mould. Room 317
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6.3review from
All was fine, but was a little disappointed with the size of the room.
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8.0review from
Very flexible and speedy checkin Central air conditioning - but then central AC is to be expected
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6.7review from
Excellent service from the staff....we had a problem and they sorted it right away. Comfortable rooms.
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6.3review from
Location of the room and the decor was very nice and modern. Did not hear any other people in adjoining rooms. Was not happy with the soap - could have soap for shower as well as hand basin ie shower gel incl. with shampoo/conditioner. Soap was too small. Alos, no hand towels supplied - would like to see/use hand towels when drying hands.
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6.3review from
Handy to Westpac stadium for Phoenix game with pubs close by Room decor was a little dated
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8.0review from
TheStaff always went out of their way to help. Good central location
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8.0review from
I liked that it was close to the TSB Arena, and the shops on Lambton Quay, I liked that it had a restaurant for evening dining and buffet breakfast, service was great, nothing was too much for the stff. I really wanted to be able to make a cup of tea in the room which I could do but had to fill up the jug in the bathroom!,also the room was a bit cramped, but I guess this was unavoidable seeing as we requested a room with two double beds!
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7.0review from
rooms were clean and made you feel comfortable and at home. have stayed in hotels where i just wanted to go back home!! it was nice to get double beds as travelling with friend and the size of the room was just perfect.
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6.8review from
job interview, sight seeing a little wander about the main shopping areas like cuba street, the cable car was good tight parking area, understand its being refurbished but lift was unavailable alot of time to carpark,and the park we paid for was used during day for stoarage of building materials for refurbishment.
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8.0review from
Very flexible and speedy checkin Central air conditioning - but then central AC is to be expected
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8.0review from
TheStaff always went out of their way to help. Good central location
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8.0review from
I liked that it was close to the TSB Arena, and the shops on Lambton Quay, I liked that it had a restaurant for evening dining and buffet breakfast, service was great, nothing was too much for the stff. I really wanted to be able to make a cup of tea in the room which I could do but had to fill up the jug in the bathroom!,also the room was a bit cramped, but I guess this was unavoidable seeing as we requested a room with two double beds!
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6.7review from
Excellent service from the staff....we had a problem and they sorted it right away. Comfortable rooms.
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7.0review from
rooms were clean and made you feel comfortable and at home. have stayed in hotels where i just wanted to go back home!! it was nice to get double beds as travelling with friend and the size of the room was just perfect.
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6.8review from
job interview, sight seeing a little wander about the main shopping areas like cuba street, the cable car was good tight parking area, understand its being refurbished but lift was unavailable alot of time to carpark,and the park we paid for was used during day for stoarage of building materials for refurbishment.
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6.3review from
Found the location was great, easy to find our way around from being based there. Staff friendly and helpfull. The shower could have been cleaner when standing in there looking at the door on the left there was black mould. Room 317
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6.3review from
All was fine, but was a little disappointed with the size of the room.
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6.3review from
Location of the room and the decor was very nice and modern. Did not hear any other people in adjoining rooms. Was not happy with the soap - could have soap for shower as well as hand basin ie shower gel incl. with shampoo/conditioner. Soap was too small. Alos, no hand towels supplied - would like to see/use hand towels when drying hands.
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6.3review from
Handy to Westpac stadium for Phoenix game with pubs close by Room decor was a little dated
