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Lovely building. My colleague arrived at 20.10 hrs after being held up in traffic. I advised that he would there around that time. The hotel information stated dinner finished at 20.30hrs but because the hotel was quiet, the kitchen staff decided to go home early so we had to find somewhere to eat outside of the hotel. Call me naive, but I thought hotels were supposed to provide a service.
Character filled building and large rooms. The bathroom and general room decor needs updating. Downstairs areas are very clean and fresh, our room wasn't in comparison. Also, a cooked breakfast would have been nice for no additional charge instead of continental.
The hotel had decor which fitted with the style of the building. It was very comfortable and the staff were friendly and pleasant. The only thing I would say was that I missed having a bath but the shower was more than adequate.
A very pleasant and relaxed atmosphere in very tasteful surroundings.A Lovely old house with attractive gardens (Still being worked on one side). The room with kingsize bed was very comfortable and the breakfast(My choice of scrambled egg and Sausage) was freshly cooked and delicious. I was sorry we could not have dined there the previous evening .I also appreciated the Fridge in the room which was well stocked. None
Breakfast Very nerow "double bed"
Beautiful Georgian House with lovely squashy sofas in lounge. Lovely room and bathroom. Good food and friendly staff.
The Beds were so comfortable and the breakfast perfect nothing
Great food and friendly staff Hotel still being renovated
None Booked the hotel for two nights and a meal on the Friday...... Told I could not have the confirmed second night then told I could not have the meal on Friday............ Needless to say I went to another hotel that could meet our requirements
Wonderful listed Georgian building. Large rooms. Bags of atmosphere. Very good dinner. Lovely location on edge of small town..
Olde World charm. Good selection of ale Poorly lit bathroom mirror and none whatsoever in bedroom
I liked the old character and the food was fantastic. I thought the decor was great and the beds were really comfortable we stayed in a room at the front and the room was very bright from the street and hotel outside lights they need black out fabric backing the blind. The staff were polite but when we left we were not asked if we enjoyed our stay.
The building was built in the 15th century - and you can feel that when you first glance it, when you walk in, when you walk around, and even the room we were staying in was all crooked and ancient - but with all the modern facilities you would need, a perfect bathroom, convenient bed, lots of rooms to put your places in (tons of drawers). Staff was very friendly! The view from the room was not too good - through a tiny window I could see only the back of the rest of the buildings. Also, de food was quite delicious - but quite dear according to other places I've dined in the UK.
Very friendly and courteous staff. Decor needs a major facelift, food cools very quickly, Wi-Fi poor; Glastonbury closes very early, and runs on Central London prices.Limited food menu
Friendly service, great location. no complaints
Breakfast didn't like the bucket catching rainwater in my bedroom, didn;t like the windows that wouldn't close nor the central heating that couldn't be turned down and old sponge pillows.
Hotel location - perfect! Dining room closed on Sunday night!!! No TV remote in room. TV not tuned up properly.
I was given an upgrade to a wonderful suite of rooms! really very good! The room was up a curved staircase and whilst I was having a good day with my condition I could manage to get up . However on a bad day and using my crutches I wouldnt be able to. There was a huge airconditioning unit on the roof of extension one floor below. It kept switching on and off every few minutes all night making sleep nearly impossible! I raised this in the morning and was given a £15 reduction in the fee. They said they usually turn it off at night - it ruined my stay
The historical settings The restaurant staff are not aware of good customer skills. We had a meal and when we decided to end it with a dessert, we were told the kitchens had already been closed. Nobody had informed us
Food was particularly good - rooms newly decorated - shower excellent small rooms
Convenient, provided what was necessary, breakfast good and environment very clean. Room rather small although adequate. Problems with the heating which were not told to us at time of booking although manager apologised profusely when we informed him and arranged for a fire for the room.
Clean tidy rooms with modern decor The room could have been a little larger
room was lovely, nicely decorated, very clean and quiet. Breakfast was delicious.Manager/owner was very helpful. one member of staff on at breakfast time was not really on the ball which left guests confused as to what the system was for ordering and left us no time to eat a cooked breakfast. However, the man on duty was very efficient.
Convenient for the carnival procession jn the town. Nothing to complain about,
The lovely big fire which we sat beside when soaked through from watching the Carnival at Glastonbury in the heavy rain. the breakfast, especially the bacon. The fact that I could not have a shower as the shower door was not closing properly.
Lovely staff, very friendly. Stayed for Glastonbury Carnival, so the rate was a bargain. Would definitely recommend for a budget stay. Sunday breakfast served way too early, last sitting was 8.45 am.
Good restaurant / bar ease of access I changed my booking (brought my daughter unexpectedly) - hotel happy to accommodate the change - very helpful
Staff very pleasant and helpful Very good and plentiful full English breakfast. Food was hot .Room clean and warm and bed was comfortable.Would book again.Good value
Ease of entry to rooms, no need to go though bars once you have checked in! Room 11 great for single stay, toilet paper the worst ever encountered!! Take your own for an otherwise pleasant stay!!
staffs are excellent no public transportation reach there