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Room was cold - no heating and window open. Wet shower meant that the bathroom was unusable after showering. Very small room. No space in dining room, had to eat in annex. Room access key expired before departure time.
The quality and attention to detail of the room furnishings and the general attitude and service provided.
central location, facilities in the hotel, room size and comfort, special discount rates
Location, bar Smell of food in rooms in main part of hotel
The staff were very good, food very good & super central location. It was warm in the room (below freezing outside). Very comfortable bed & bedding. We were in room 45, the Hayloft, it was seperate from the rest of the hotel (not a problem) but the low celings were. I have lumps on my head to prove it & I'm only 5ft 7ins. Our friends room in the mail building vas fine.
Our room was absolutely beautiful and extremely spacious. It was great value for money and very handy for Stamford centre. Our room was located in the Cottage, across the courtyard from the main building, the whole property is lovely and feels very secluded, and romantic. There was a wonderful breakfast provided in the morning and check out was a bit later than usual. We would definitely stay here again. The only downside of our lovely room was that our enormous king size bed was in fact 2 single beds pushed together which left a huge ridge running right down the middle of our bed. This made it very uncomfortable! Also as we were checking out we found a notice written in very small text on the back of our key packet that we were entitled to a complimentary round of drinks in the hotel bar on our first night in the hotel. No one had mentioned this to us or pointed it out which was a bit annoying as we had had a few drinks in the bar.
Good location for centre of Stamford - friendly helpful staff especially restaurant booking by web-site did not reveal room allocated was on top floor of town house - not suitable for unfit over 70's. Room was moved to hotel (room 4) but situated opposite to premises to disco that played loud music until early hours on both nights of our stay
Very nice large room, good food in restaurant. Excellent location for town of Stamford. Radiator wasn't working properly - and it was bitterly cold. They did provide an electric fire. Bathroom very small, not much room to move around.
The bed was very comfortable and the food at the hotel was very good.
Beautiful hotel, lovely rooms Car park was too small
Pleasant location Menu and food were very good A lot of the staff were not friendly or welcoming There were three errors on my restaurant bill There was a shower screen which was not fit for purpose which culminated in the bathroom floor and everything else getting a soaking.
A very comfortable, relaxing environment. Excellent food. Great service.
Lovely relaxed atmosphere...... especially after busy day working... made us unwind quickly.
The comfort & conveniece of the room, the good food & the friendliness & helpfulness of the staff.
staff food friendliness
Very impressed. Excellent room, very high standard. Nice bar, excellent food. Relaxed atmosphere.
food at dinner and breakfast was excellent wet room rather impractical as floor completely wet after shower and took a long tome to drain away
Helpful staff - a good meal and pleasant location. Bar area very comfortable and inviting. Good food at a very reasonable price. Lovely setting and enjoyed breakfast in the conservatory. Two out of three lights in bathroom not working.(one ceiling and one above basin) Advertised free internet - no connection,(checked with staff, who then had to phone someone to find out, only to be told that it needed something or other that we already had) and it still didn't work, which was then confirmed by another diner, whom I had overheard, who was also irritated. It had been a major reason for choosing this location. Unable to remove the plug from the bath! The internet booking reservation that had been made was not in the diary. Because of location, curtains had to be drawn all the time to keep any sort of privacy. Nless curtains were drawn (in daylight) completely exposed to the world!
Good, pretty location. Lovely, comfy rooms. Had a good evening meal in the restaurant and enjoyed the pub. Breakfast was great too. All very cosy. The nearby church tolled each hour through the night, therefore I wouldn't recommend this to anyone who is a light sleeper. But this really is the only criticism of what was otherwise a lovely stay in a pretty part of Lincs.
A very friendly hotel. Lovely surroundings, great character and very clean If there was a downside it had to be the dresscode of the staff in the restaurant. The wearing of jeans by waiting staff was not befitting to the environment but more than made up for by the friendliness of the staff and would not put me off going there again.