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comfortable beds and room alowing screaming children in bar area
Efficient, friendly, clean and quiet location. Breakfasts - a fantastic selection and excellent food.
Besides my frustration with Active Hotels for not informing Marriott of our booking, the stay was O.K. It could have been great if a proper room was available to offer. The problem was not with the hotel but with this Active Hotel site and booking system. Active Hotel had not informed the hotel of our booking done 5 days earlier. Marriott Peterborough had a big event going on so being that they where not aware of our arrival, they fortunately gave us the last " emergency" room available.
The grounds arrownd the hotel where well kept as was the interior the few staff we met were very helpfull and all apeared to have time too interact
the staff were brilliant, they couldn't do enough for you and the rooms were very comfortable and clean The only thing we didn't like about the hotel was that it was cold everywhere, the room had a extra heater in but still cold and the bathroom was really cold. I know the weather was cold all over the country but it was on the weather that it was going to be extremely cold I would have thought that a big hotel chain would know this and make the changes that were necessary
Welcoming receptionist, comfortable bedroom, well positioned for the A1 The hot buffet for breakfast could have been hotter - everything apart from my husband's feshly made fried eggs was warm at best.
The staff were excellent and the hotel was very clean and comfortable.
Comfortable and trouble free stay! Excellent room - 257, very quiet. Helpful and friendly staff. Have stayed on previous occasions and will do so again. None
Lovely room with good quality bedding. Fantastic breakfast and attentive waiting staff in the restaurant The corridor leading to our room smelt of cigarette smoke, but our room was fine. We wanted to eat our evening meal in the restaurant but were unable to get in. The swim wear int he leisure facility was very extravagantly priced so we didn't buy anything and consequently didn't use this facility.
Everything, really enjoyed the breakfast though None
Excellent restaurant Heating a little too high
even with thermostat turned off;the room was very warm all night.
visit the area
Good location and comfortable room
helpfulness of staff, cleanliness and location no lift (elevator)
Always clean, staff always friendly. None
Friendly staff Slow to check out. Needed more staff on at this peak time. Very noisy outside on sat night
It's an old hotel which has been very well modernised without spoiling its character. No problems at all.
Room was too hot
great location and a great staff.
city center location
Clean and bright considering the busy road the windows did a great job of keeping all noise out. More pillows would have been more comfortable.
Its so close to the town Breakfast was not included in this deal and is quite expensive
Hotel was clean, comfortable and reasonable space in room. Lack of cupboards and drawers in room. At least I suppose if you don't have anywhere to tuck things away you are less likely to leave anything!
Check in v quick,spotlessly clean,friendly bar staff and close to Town centre Bar prices rather high,shortage of some brands of drink,check in staff quick but rather cold, pillows to soft (but that is a personal thing)
Good size bedroom, a lovely big bathroom. The room was very clean. Good location to shopping area Bedroom and Bathroom was freezing cold, heating made a loud noise during the night, There was a private party each night we were there so could use the bar area, loud music till very late. Room service the food was luke warm when it arrived.
Modern, clean and central
Excellent - good value for money, clean and smelt new and modern. Nice and central. Great to be able to park. Good bar and restaurant. More tea in room please! Shower only.
Excellent city centre location with lots of free parking
Good position & facilities Breakfast too expensive to purchase !!!!!
The rooms are excellent value for money. Well designed rooms are very comfortable. Staff were most friendly and helpful. No complaints!
Staff friendly and helpful. Bed comfortable. We were offered a change of room but declined as we had a lot of luggage and two dogs we would have to relocate. Toilet used and unflushed. Basin dirty. No sugar and tea bags with hospitality tray. Epos machine would not accept cards and after 4 attempts had to do it manually and there was no spare machine available
Good shower, I like the big squeezy bottles of shower gel and soap (greener than individual soaps that get binned after one night), quiet given the location. Excellent for a budget hotel to provide a hairdryer in room and hot chocolate on the hospitality tray. No bar on site (or anywhere to buy even a bottle of beer to enjoy in the room) and only junk food dining (we don't regard a choice between kfc, Pizza Hut, McDonalds and the usual motorway services rubbish as much of a choice). Great that there was an m&s on site but that's no good for a hot dinner.
A well cleaned room with adequate facilities. very convenient for East of England show ground air co/ heating not working properly. Shower, although thermostatic, was inclined to variable temperatures
Basic good value for money. Ac in room. Excellent shower. Comfortable bed. Helpful front desk staff. None
Nicely appointed rooms and very quiet. No soap in the shower dispencer, the towels are too small ( hand towels only), one light not working over the desk area.
Daysinn Peterborough was easily accessible from major roads and handy for town shopping centre. Pleasant stay
It has all the necessitities in the room and it is always quiet N/A
Reliability, in a word. You know what to expect and it is delivered.
Very polite and helpful staff, comfortable room, decent breakfast. The only thing I can think of is that a duvet doesn't really make sense in June ;-)
The convenience and the assistance of the Reception staff.
Very smart, stylish rooms Expensive wi-fi access
Very conveniently located and well run. Efficient staff and good service.
Very close and convenient for station and onward travel by taxi the following morning. The room was far too hot with the central heating pipe running the length of the room so cannot be controlled!! Opening the window made it noisy. Television was not working! Finally the shower head came off the holder and being metal could have caused nasty foot injury!
Convenient, clean, quiet. Friendly and helpful staff.Good restaurant in the evening.
Room was clean and of a good size and breatkfast and dinner was nice Some problems with service, e.g breakfast took a long time to come one morning and I subsequently ran late for my meeting, and room service got my order wrong. But thats not too much of a problem as they were very pleasant people
Excellent quality of accommodation - smart, stylish and comfortable. Wifi costs £10 per day - this is an extortionate price when cheaper hotels provide wifi free.
The staff was rather unfriendly, however, the hotel itself is quite nice. A bit on the shabby side, but it was clean and managing maintaining a quaint shabby which was nice. I would recommend the breakfast the next morning - lovely morning room, excellent food. This could easily be a fantastic hotel if they would bring in professional friendly staff.
Bedroom heating was not working properly and there is no lift
shower very poor no preasure. room 319
Large comfy bed and choice of pillows, plenty of free car parking Room was very warm and no aircon. Unable to open window more than a few inches. Breakfast rather dried up from being kept warm for a long time
Very friendly and courtious staff
Very clean hotel, good spa and pool, nice breakfast and very pleasant helpful staff Evening meal was absolutely dire - a "medium rare" steak was well done, waited 40mins for starter - bread and oil and what tasted like tinned soup. Vile frozen chips not fresh hand cut. Terrible coffee. Do not eat dinner here but otherwise good hotel
The staff were all very helpfull and polite. The bedroom was very small not quite what I expected for an executive room and very noisy being above the front of the hotel.
loved everything the breakfast was fantastic bed was comfortable more than 1 pillow
Out of town situation, close to wedding venue. Bar prices.
The bar area was very friendly and inviting The heating wasn't turned on in our room - it was very cold on arrival. However your staff were very quick to rectify the problem. Perhaps something that should have been checked before we arrived.
Location - it was close to where we were visiting Not great value for money.
This is our 2nd time staying here and we have found it on both occasions very enjoyable because of friendly, efficient staff, good food, clean and comfortable rooms, nice gym and pool and an excellent location for our purposes. not a complaint but an observation. Irish bars have a better variety of soft drinks for those that don't or can't drink alcohol i.e red lemonade, cidona and very popular in Ireland, lucozade.
Friendly staff on reception.
Just a bed for the night Uncomfortable pillows and the bed was not too comfortable either
Friendly, comfortable and affordable
the staff were really friendly and helpfull, in the middle of the night and even first thing in the morning, all staff were very polite and geninue, i enjoyeed my stay, i have stayed before and would definately stay there again, the value for money was excellent and even breakfast was included in the price. no resevations about reccomending the hotel to anyone. no complaints at all, very happy
Friendly welcome, clean comfortable room, quiet location
Quiet location at time of year Breakfast exceptionally poor. It was not as advertised as a 'continental breakfast' Seriously suggest a visit to mainland Europe.
Good parking, location, price. Rooms clean. Lack of fresh air, rooms were hot and so was the corridor. People checking in at 4am and being noisey about it! Why are they allowed to check in at this time!!
Friendly and efficient staff. Good-sized clean accommodation. Very convenient for eating at the neighbouring Harvester restaurant. Good car parking. Quiet location. Very poor sign-posting on the roads to the hotel location - found the hotel more by good luck than judgement. No information about TV channels available in room and poor selection of TV channels - why not provide all Freeview channels ? Poor quality TV picture.
The staff desire to help and be friendly ...we actually felt very welcome
Close to the motorway, but pleasantly quiet. Nice sized rooms. Very clean. Nice breakfast. Pleasant and efficient staff. No, everything was great!
easy to find pleasent loacation good views over rowing course Thw WiFi was too weak in the room to allow connection of my laptop
The riverside walk into city centre.
location and comfort hairdryer in room did not work
It was well located for my business needs. Staff very attentive.
A no hassle experience
Relaxed Atmosphere Untidy and scruffy appearance,external litter and daad weeds in the planters on the veranda
The hotel staff were very sorry and couldnt have been more helpful offering us a reduction after a complaint about our room. Main areas (bar, lobby, lounging areas) of hotel were of a good standard, view of lake great. We had a very poor stay. Dirty room, hairs in bath, blood on bathroom floor, stains on the 'clean' towels, very old sagging uncomfortable bed.
The hotel was of a high standard in all departments The cost was high however the standards were high so maybe I am being picky.
Good location My room and the general reception areas are in need of an update
Comfy lounge areas adjoining Inn tables dirty/sticky. reception staff customer friendly toyour face but spoke behind people's backs to each other.
Everything that applied to me was great..wished I had taken the swim suit ..will remember next time hope to return a minor thing..but it is keeping with the locus..the car park surface was woodland so a disaster to keep your footwear clean or avoid sinking when damp/wet as you walk over it
Friendly staff Room service quick and food hot Could not stand up in bath for a shower because of sloping ceiling
Setting and service
My colleague's wedding! The fact that there was not a proper shower in the bathroom as there was not enough head height above the bath
Everything, by far the best hotel I have stayed at in Peterborough
Being able to relax in the health spa with the kids was enjoyable and fun for all.
Very good clean spa and room great value for money
This hotel was very friendly and comfortable.
I was very impressed by the hotel -one of the best Best Western hotels I have stayed at
I stayed in a budge room it was clean and offered value for money. The location very near the city centre was convenient. I think that an upgrade of the reception area would help deliver a better first impression but I'm sure they have worked out their investment priorities.
We couldn't find an available taxi when we were ready to leave, so a member of staff drove us to the train station. It was excellent service!
The hotel is within easy walking distance of the town centre and the cathedral. The single room I had was noisy due to proximity to boiler room perhaps?
Staff very friendly and helpful.
Very friendly staff
The staff were very friendly, the hotel was in a convenient location and the rates were good. There was free parking and breakfast was included.
Room noisy ( inside noise) slow service at bar
Nice people with a sense of customer service. I took a single room and it was equiped with everything needed: TV, hair dryer... and even suit press and iron. There is also a private car park. My room was like a typical old british bedsit but the hotel is currently investing in new building facilities which should become excellent in the near future.
It was easy to find and a short walk to the city centre.
the staff were friendly enough but there was a lack of direction no organisation which showed like beacon in the night the lager was flat as a pancake and expensive
walk into ferry meadows country park or take a short taxi ride into peterborough
Convenience and comfort There was no phone in my room so when I had an accident late at night I had to get dressed and go to find help. This would have been an issue if I had injured myself.
Hotel was of a good clean standard but the television was a box and a new flat screen would have been nice. The Hotel was using to the Beefeater next door for breakfast and evening meals. The service was a bit brisk and too eager to please which sounds good but when they are removing empty wine glasses, tea cups, and side plates from your table before you have finished your meal, you feel as if they want you out so they can re-lay the table for the next customer.
Strong smell of Urine from Toilet
The room was spacious, clean,and the staff were very kind, helpful and professional Not enough room facilities ie. ironing equipment, bathing soap,
The room was noisy.
Friendly staff, Value for money We were hoping to have bigger tv and dvd in the room
No phone in room, no public phone in the lobby, public transportation not close enough
very polite friendly staff nice clean rooms good breakfast.
Quiet & clean No toilet or shower in room which was not obvious when I booked
friendly helpful staff. en suite bathroom good size for budget accommodation although shower cubicle too small not bad enough to make formal complaint but: matresses lumpy nd shower cubicle too small to move I hit my head on wall
The price. Nowhere comfortable to sit in the room.
It was quite Booking in we arrived at 14.05pm told that our room was still occupied but they would go and tell them to vacate the room then they would have to clean the room !we had to go into the town to waste some time cost us petrol & time we rang them at 16.00 and they said our room was now ready they had rang me on the wednesday to ask what time we would be arriving I told them 14.00.it states you have to be out of your room by 10.00am and can book in from 14.00 till23.00?
Very good valuefor money and the reception staff were very helpful The hotel sign was at high level and I drove past it at first
convenience as a stopover on a long trip
Staff were very pleasant and helpful
close to the dog track, no other reason, woul;d use again for same reason have a good night at the dogs loads of wine then who cares staff none, only at check in number on front desk to call for service, design like eastern block 80's style but ok mfor the cause
Price, convenience. Infrastructure starting to age.
Plenty of parking .easy to find. friendly staff member
The location beside the river gave a very pleasant place to relax in the sun. Unfortunately flies in the restaurant made eating a bit uncomfortable. We mentioned this and are advised that it has been addressed by spraying.
Fantastic Food. Good size rooms. Modern clean layouth. One member of staff a little abrupt on arrival. Other staff tried very hard.
The restaurant meal was excellent as was the service. Every mouthful was to be savoured. Pleasant relaxing environment. Disappointing that the restaurtant was not open on Sunday evening and we could not make the Sunday lunch srving times.
Lovely surroundings, good food, helpful staff. In good proximity for Stamford. Clean comfortable rooms. Nowhere to sit when wedding party in bar.
An excellent hotel
The hotel is very well situated near the river Nene beautiful location food was first class would recommemd and we will return without hesitation.te room are spotless and just a few yards form main Pup area local beers are to die for,all in all this is a very good place to stay for a short break and if i will give it 10 out of 10 .
The food is superb especially given the price. Also great local beers.
Good food, good rooms, nice village
Excellent rooms, very nice original beamed, bar & restaurant area. Hotel has good parking, garden going down to the river and set in a lovely village. Ideal for a weekend break. A little sparse on staff - had to find receptionist to check in and again to check out.
The Owner & Staff personally made us most welcome & were helpful in providing information about local Events & Places of interest.We will certainly make another visit. M.P. Harding.
Room very small. Room was basic.
the food was very good the bed was very uncomfortable
The Hotel was very clean and tidy, easy to find, and the staff were very friendly Some local information about restaurants, country pubs etc would have been very helpfull.
A very friendly well run by a charming family No
It was close to a bus stop.
Staff were very helpful even if the rooms were very basic. The final room was just fine even if the taps were a little difficult. Breakfast was reasonable service good. Rooms 10 and 11 were too close to the pumps and therefore noisy. Room 27 was on top of the stairs and was subject to people clumping up and down, plus door opening and closing. Not good. Room 16 was good but took a long time to sort out but staff were very helpful.
B&B 22August Room good; had to leave before breakfast; sandwiches instead good. 31 August Room 19.Musty smell;faulty razor light;very noisy extractor fan;rubber shower attachment unusable;TVnear the ceilng not watchable.Suggest room19 needs a complete revamp See above
the staff, helpful and polite the room was a little dated/tired looking
Comfortable,clean,warm room. Good breakfast. Well lit secure car park. None
The receptionist was very pleasant and friendly and the hotel is within a reasonable walking distance of the city centre.It is comfortable and welcoming and a nice breakfast is included.I would certainly stay ther again