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The Innaction health spa was great and the staff at the spar were very helpful there were lots of little things that did not come up to standard.
The room was extremely spacious, clean and airy. We could have done with another set of towels as needed to shower on night of arrival and then again next morning. I do understand that the provision of one set of towels per person tends to be the standard policy of most hotel chain.
It Was In The Town Centre
Helpfullness of staff, smart facilities Price of drinks at the bar
good location and parking slightlt ageing. could do with freshening up
uncomfortable beds, dirty window coverings, early morning fire alarm,
Buffet breakfast / staff courtesy No
Found the service was very good, the rooms clean and comfortable. Enjoyed that it was a 'green' hotel and conscious of resources. I was on a business trip and was greatful for the steam, pool and jacuzzi at the end of a long day. Shame that the sauna was out of use. Would prefer a cheaper single person suppliment.
easy come easy go swimming and sauna conveniant for town and shops Reception not being able to sort out minor problems i.e. television sub titles for the deaf.
very reasonably priced and a nice breakfast. It was very basic and the restaurant wasn't open on either night of our stay.
Good location off the motorway. Excellent value for money. Good size rooms and very clean. breakfast was served 8am-10am, and we had to leave at 7.30am so missed out.
Everything excellent No Bad points
This is the second stay at this hotel. We were wanting to stay close to Silverstone and this was very convenient. Everywhere was exceptionally clean and beds were very comfortable. We had an evening meal and breakfast, not what I would call gourmet however it was very nice.
Comfort and cleanliness of the room unable to get a late drink at the bar
Helpful & friendly staff, good location, clean room and surrounding areas, easy to find No bad points just little extras which would help ie: Fridge (we had to take sandwiches to a bowls competition at a local school). Tea making facilities for all occupants (only enough for 2 when there were 3 in the room).
Not too much, basic cheap, bit very comfortable Rooms looked better on the Internet, very basic and cheap fit out. Functional but better out there for the money
Very handy location and excellent value for money Nothing at all wrong with the hotel, perfect
Very pleasant and helpful happy staff. Everywhere spotlessly clean and fresh. Excellent food, good beer! Excellent value for the price.Can`t fault it.This hotel is on j15 m1 (uk) None
Very clean, excellent facilities, very comfortable. Delicious breakfast, Air conditioned rooms, friendly staff.
Clean and tidy room Poorly serviced, lack of towels, meagre tea and coffee allowance, nothing to say the hotel really cares about it's customers, just bland and nothing special.
The leisure facilities were really lovely only that the check out seemed very early (9.30) for a Sunday which kind of made us have to rush
The staff were welcoming and helpful
leisure club was excellent, also complementary hot drinks was a nice bonus, breakfast was good.
Receptionist very rude on our arrival. We had booked at special room rate at £39 reduced from £119 and it reflected on the room & the service we recieved......absolutley disgusting!!! Would not recommend booking any specials to this this hotel or you won't get the service you should!!!!
The room was fantastic and we loved having a patio door. The staff were very helpful and courteous. The pool facilities were great and very accomodating with free towels and lovely jaccuzi.the breakfast in the morning had an excellent choice to suit everyone.
the reason for my stay at the hotel was to play in a golf event the following morning. i didn't like that the spa was not in hotel and mean't a walk or quick drive depending on weather.
comfortable rooms,food ok,staff very helpful The fact that I had asked for a wheelchair accessible room my room was a very long way from reception.I am used to self sevice but usually tea and coffee are served
The location was great for what we needed i was at a interview close by.
The room was very cold. The fan in the en suite made a terrible noise and the shower and toliet were dirty.
The hotel was very empty and the morning buffet was very poor in future I belive a plated service would be far better
Shower head in bathroom, very poor.
Nearness to the motorway
Very relaxing. High quality furnishings, and service. Very friendly staff, even willing to make breakfast out of time. Breakfast very basic though, the UK version of continental. The decor was very modern,though very clean: I found this the least relaxing of the stay,with brash lighting
Extremely clean The prices of the drinks at bar, well wine actually. I have worked in the uk and abroad for the last 8 years in lodges,Holiday parks and 3 and 4 star hotel abroad and a glass of wine has never cost me £6.00 nor £15.99 a bottle. So was a bit disappointed and ended up having a cider!
it was peace and quiet
They seem to have thought of everything Climate control in room blew directly onto bed
Not checking out till 1200 was a bonus.Having a selection of snacks and confectionary available at reception 24/7 was a great idea. No meats available - cold would be fine - with the breakfast buffet.
Convenient location Scrambled egg at breakfast like rubber
cleanliness, comfort and price i would recommend this hotel if the staff were more friendly
Good reception staff. Comfy lounge Bed and pillows not particularly comfy. Even though room had various pillows
The food in the resturante was very good. I had trouble on several attempts to contact the reception
very clean and spacious; Staff were very professional and acomodating.
Very clean rooms, nice bathroom and quite a central location. I wouldn't usually expect to pay to stay in the car park but £5 wasn't too bad.
Mature staff - exceptionally good None - quite pricey and not impressed in paying for the carpark
None The curtains were broken they needed hanging properly, the desk in the room had a broken leg,the beds were hard and uncomfortable,around the windows were black mould and damp and the net curtains were filthy.The room smelt as though someone had been smoking in the room and there were large cob webs hanging from the ceiling.The bedside lamp was broken so was the shower curtain,the complimentary soap etc was only enough for 1 person and there was 3 of us.
The bed was comfortable. The lighting in the room was complicated and inadequate.
The pool & sauna facelities Would be great if spa facilities were open late
Very nice. Loved the gym
Gary on reception was very helpfull with booking flowers which I enquired about for my arrival as it was my anniversary I had to have my room key electronically reset atleast 5 times
Room was clean and the overall facilities at the hotel were very good and child friendly
Staff were very helpful. This was my first time in Northampton and I didn't know my way around, staff provided map and advice of where shops etc were located. There were no 'mini' complimentary tolietries in my room and the soap dispenser in the shower was empty during the whole of my one week's stay
clean; polite staff occasional loud pipework/plumbing noise; poor architecture: the view of the roof was needlessly depressing
Large, clean room, friendly staff, good shower and kettle useful. Also a good breakfast and prompt help when my card got demagnetised. Bit basic with some facilities, especially lack of bathmat and freeview tv channels. Could also do with better coffee somehow!
Location The room was bleak, there were people running up and down the corridor at 4am, singing and shouting
Too few towels, pillows and tv channels. Lift out of order. Rude man on reception. Have to pay for parking on top of room cost. Not good. The bathroom though clean, was not in great shape. lots of discolouration. The bed was Very creaky and moved.
Very clean and fresh look to the hotel, attentive staff and very nice lounge/dining area None - everything was good
Rooms were large, good showers! Unfriendly, unhelpful staff who are not interested in the customer and don't know how to work their own systems.
Staff were friendly and polite `There was alot of noise well into the early hours doors banging people shouting to each other until about 03.40
Staff were fairly friendly, tea and coffee was there Room was dirty, not value for money overall
Very friendly and attentive staff. computer keyboard was replaced immediately. served within a reasonable time at the restaurant. Although the room was adequate for our needs, it smelt of cigarette smoke the moment we walked into the room. that same night, I did not sleep very well as the bedclothes smelt of cigarette smoke and being a non-smoker, it affected me. On arrival, we were asked to complete a form and I read that smoking was prohibited and if caught smoking, a penalty would be incurred. Outside our window we saw cigarette ends and a lighter. During the course of the night at approx 1.45 am, a smoke alarm sounded, causing a bit of panic and not knowing if we had to follow the evacuation procedure.
This hotel is newly refurbished. The service staff food room location very good couldn't fault it. Would recommend advance booking a table in the restaurant if staying at the weekend
Good and clean Lack of phone in room and lack of wifi identified as present in reception area
Great food and Drink, friendly service Heating was not turned on in the rooms - which were a bit cold. there was mold in the shower (room 5) and a fire door is permently wedged open (same as last year).
Could do with small tables beside beds to put cups on when sitting on bed. Shower heat settings seemed to work the wrong way round, red cold and blue hot.
The location and hotel itself were excellent and the lady in charge was brilliant, very good breakfast. Some of the other members of staff were not up to standard, left us standing around, gave me a room key and disappeared without showing us to our room or telling us where it was, when we came down for dinner I asked the waitress if our table was ready she said she would see and never came back, fortunately the lady in charge took over and was brilliant - saved the day!! Didnt think the food was quite as good as previously and a bit disappointed that menu's were just an A4 sheet of paper in the restaurant.
Nice large room with a very comfortable bed. Would have liked some fruit and yoghurt at breakfast as an alternative to cereal
The room was perfect and cosy and the food was excellent in the restaurant. Nothing
Rural setting. Tastful modern decor in the bar and restaurant. Friendly staff. None
Waking up in the middle of nowhere, looking at a field full of sheep was very relaxing. Perfect beds, clean room, correct breakfast. Staff is very friendly.
good old world pub in quiet location ideal for our visit room was adequate,but no chairs in room allthough sufficient room,.not happy we couldnt book in untill 5,30,doors locked,?v,inconvenient,breakfast was adequate,but service very casual had to call for anything we wanted,meal in pub on the night was good quality for pub,but was overcharged on my visa,for items not on my bill,i-e about 20,percent more,when questioned about this staff were very defensive,& unhelpfull,got impression someone made a error but wouldnt admit it,?or was it error ?,thinking of reporting to authorities ,if not on my bill & over charged ,is it on the bookes,?
staff were a lil frustrating when trying to check out some details. also when asked to pay by cash. the staff put the bill through on to credit card with out informing myself. along with not being there in person. this was uncalled for!!!
Comfortable beds, good food in bars and resturant In room breakfast was a disaster with no plate, no preserves and the butter had melted to a liquid, and teapot was unusable.
Friendliness of staff especially at breakfast
excellent room dissapointing bar food
It was within easy access of Rugby and Northampton, all of the staff very pleasant and polite. As we were tight for time we didn't get to grips with the Leisure facilities but it all looked excellent. Had a slight problem with its name - Daventry Hotel as it was different to the one we booked - Barceló but once we arrived that was sorted out and allw as fine thereafter.
Quick check in and good breakfasts Arrived at 5.00pm and the corridor to my room was littered with room service trays that had not yet been collected. Created a bad impression.,
Clean and tidy friendly staff Room a bit small, no lift.
Food was excellent Drinks seemed pricey but that may be Marriot general policy.
Comfortable room with proper bathroom (ie a bath!), windows that actually open, easy access to hotel from ring road, surprisingly good restaurant. Cost of room and meal high for location, time of year and day of the week (Saturday).
Nice interior of the common facilities Room really hot windows don't open very far, they supplied a small fan which basically circulated warm air around the room. They supplied cushions instead of pillows for the bed which made awkward sleeping on top of the heat and the noise of the fan having to be on all night. Food and drink prices very steep in terms of quality.
Good location for travel up m1. Effective/swift resolution by management of complaints. Mariotts have modern rooms and Canadian-style facilities. Confusion by check in staff on difference between full account prepayment and recording of credit card details for room charges. After a long corridor walk, we found our room was already occupied - raising security issues, not to mention a major inconvenience. We were not alerted that a four digit code is required to exit the parking lot, requiring a return to the desk.
I was extreamly impressed with this hotel, so much so that I have written a letter to the hotel to thank them None
The room was lovely- v.clean and comfortable! The Angel Spa Treatment Lady was fantastic. The staff were great too. The food was very expensive- didn't personally think it was worth the price. The windows are very thin- not ideal for a hotel located near a busy motorway, it also left the room really cold during the night. The aircon in the room was broken and we could not turn it off at all- disturbed our nights sleep!
Very good value for money
Breakfast was decent enough, room was clean, bed was comfy, handy for the golf course if you like golf Decor a bit dated, shower could have been better
Early check in was really good.
clean, comfotable, good location and good breakfast and value for money.
My friend and i enjoyed our stay at the hotel - it was clean and warm and the barn conversion added an extra special element to our stay. It definately served our purpose and we will be staying here again later in December 2010. The home cooked breakfast in the morning was great too and set us both up for the day. Thank you!
The rooms were so lovely. Also on arrival we were made so welcome and informed of all facilities.
Clean modern facilities in good order The heating struggled to cope on what was admittedly the coldest night of the year, particularly the unheated en-suite and corridors.
A fantastic hotel in a very quiet location. Could not find any faults
The rooms (we booked 2) were lovely. The staff were very friendly with good advice about the local area and the breakfast was great and plentiful. The area was lovely and it was so peaceful and quiet you didn't feel like others were staying. The pub nearby was nice as well.
A warm, clean room. Excelent breakfast. Polite staff/owners. Internet had failed on the night I stayed. Mobile phone coverage is bad. (Neither of these were the fault of the hotel)
Excellent value, very nice room and good breakfast. None
Restaurant coped very well with a grumpy older member of our group Mobile phone reception is poor - between us we had at least 3 providers but all of them were patchy. I think this is an area problem rather than the hotel
unforiunatly due to busy schedule did not have time to use any of what looked like very good amieneties,but what i did use were very good eg resteraunt coffee lounge.
The helpfulness of all the staff The dining area is like a corridor and there were families where the parents let their children run up and down. Hell for the diner looking to enjoy a quite meal!
lovely countryside location
The room was very comfortable
The staff were friendly, very helpful, making sandwiches for us even though the kitchen was closed, as we had arrived late due to the bad weather, and served us in the bar, the food was very good, hot and fresh breakfast buffet. I had an 'old blood stain' on a pillow case, which I know was clean but it did not look nice, I pointed this out to housekeeping and mentioned to the reception when I checked out. The radiator in the ensuite did not appear to work either, which was brought to their attention upon check out.
able to relax, enjoy a quiet business conversation in the exquisite bar area, and an excellent meal getting wet in between my room and the bar/dining area
Very good value. pleasnt staff, would go again
The general ambience was delightful, a mixture of "outside and Inside" feeling, rather than the normal claustrophobic sensation of a "one-building" hotel. I admit the carpet entrance to the group of three rooms which my family used was a wee bit grubby - and one receptionist was a bit sharp. But i am splitting hairs. The hotel was 99% delightful.
Everything was great from the food and drink to the great leisure facilities
Very clean and new bathroom with nice toiletries. Warm. Comfortable bed. Friendly staff-got me a sandwich on arrival though kitchen had shut 30mins befoore I got there. Coffee was rather cold at breakfast
Friendly staff and very good food. Even breakfast was a pleasant and jolly experience - all too often a sombre affair!
Everything was just "ok", there was nothing wrong with the hotel but there was nothing to shout about either. For some reason they seem to have touched up the paintwork on some doors and put up no warning signs so my partner got her hands covered in paint opening a door.
Excellent food, bright modern room, great shower. Internally advertised 'dine and stay' not available as we had booked on- line, although I understand we received the internet room rate, a reduction of £20
Staff friendly, food was delicious...good clean comfortable accomodation, well located. Comfortable bed. Room a little small, otherwise good
Very clean and modern quiet room Bathroom lights did not all work
Location was very convenient as we were going to local funeral. Liked decor and atmosphere, bed very comfortable.
High quality room, great bar, breakfast excellent None at all
Very friendly and helpful staff. Superb and plentiful breakfast which was freshly prepared. The only downfall to our stay was road noise which was a little disturbing, however, as we live in the depths of the countryside, we are used to absolute quietness and this has a bearing on the answer.
I like everything with this bed and breakfast. The owner is great. Very friendly - learns all the guests by name. The staff is friendly, hard working. The breakfast is excellent - they worry if you miss breakfast :) Clean rooms. Good heating and showers. Very cute village. I was there on Business but I would go there for vacation. The one thing I didn't like they fixed without me asking. When I first arrived the shower curtain hangers were cheap and if you weren't gentle with the curtain it would fall down. I was going to mention it but the next day the had replaced the hangers with better ones. I can only assume the housekeeping noticed it and changed it immediately! - Perfect
The owners were very welcoming on arrival and during our stay. All the staff were very pleasant. The food was of an excellent quality. There were no bad points
Hotel staff all were very helpful, lovely English breakfast. Long walk to the room, not ideal for the disabled. Bed was very soft, (each to there own) Noise in the corridoor very late to early hours of the morning. I feel there should be signs on all door (please respect other people sleeping.)
Good atmosphere in the bar, friendly and polite staff Looked to have good facilities Good food - nice breakfast with plenty of choice
The Pub next door. The grounds and setting. Not too peaceful if staying in room during day, due to busy maids. Expensive if late checkout required
Location As above
The room was really lovely and warm, the breakfast was also really good!
It is convenient to the sailing and breakfast was good i asked for a twin room when booking as I was staying with my mother. As it was a double we were given she went home and did not stay a bit disapppointing as I had specified it when booking
The room , breakfast We came to sedgebrook hall only for a relaxing weekend.we wanted.to use the swimming pool and jacussi but we couldn't because these was out of order.at no point was we informed about this.would you consider letting us stay for free again when these facilities which we payed for are actually working
Peace n quiet
The swimming pool, sauna & jacuzi. Even though the heating was on full in the room, it still wasn't warm enough. Everywhere in the hotel seemed warmer than our room.
walking the grounds
Excellent breakfast Decor throughout hotel was good Bar staff attitude was not great - continued to sweep up although we were waiting to be served Matress on bed was very, very squeaky
Excellent stay (3 nights). Very good attentive service. We had dinner at the restaurant twice - the best food we have had at a restaurant in a long time. Very professional and absolutely delicious. Great wines too. We would have eaten three times but for other plans. Would thoroughly recommend. Nothing at all. Regarding reviews. We found them conflicting, some extremely picky. We had no problems. True we did find two of the staff having their breakfast at the same time as us, but one presumes they have to eat before starting work and showed good manners, so not sure what that review complaint was about.
Welcome, Restaurant, Meal, Drink. 1 x sour milk. Dirt under bed and on skirting board behind bed. 1 small kit kat to share between us both.
The staff were very helpful from the first point of contact. They aloowed us to check out an hour later on departure which was very much appreciated. The room was very clean and comforatble. We were a little dissappointed with the food. We have read good reports on the website, however, our first choice was not available from the menu and my wife's alternative selection was moderate. Also, the bar area for eating was quite smokey.However, never judge a restaurant on one meal and it would not stop us re-visiting.
The room and restaurant Check in 2pm lunch finished 2.30, so we immediately had to go out,? (Pretty crazy) needed breakfast 7am were told not before 8am, we did eventually get it but thru arguing !!!!
Friendly and very helpfull staff. Nice room and atmosphere. Good restaurant for dinner (try the huge pizza!) and breakfast. Bed and shower are not really suitable for a tall person (> 1,85m). Relatively busy trafic on the street in front of the hotel, which you can hear with the window open.
dinner in the restaurant surly and unfriendly staff at breakfast with a lack of attention to our requirements
Very nice atmosphere and very comfortable - good food and very handy location - about 15 minutes max from M25 Not exactly boutique as advertised - but very comfortable
Excellent food and great atmosphere Ask for a room on the car park side otherwise your room will be next to the road
The hotel room was clean and comfortable with good tea and coffee making facilities. The food was good and reasonable priced and vey well presented.
The distance to the City Center by Taxi was great!!! Only a Five Pounds! I did not get the room I paid for as advertise on the internet but the room was still clean and comfortable.
The room was very spacious
Big rooms! Staff were useless! Man could not find my booking, i had to psyhically go behind the desk and find it for him on systems i didnt know!!!!!
Hotel took payment twice !!
Clean , practical, very good breakfast, helpful accommodating staff. Convenient to city centre.
convenient for stay air conditioning noisy, and why three pillows for two people?
Quality of room and convenience of facilities Some staff didn't follow through on requests
The shower was great. Also the pillows were excellent. We took full advantage of the breakfast deal at £6 The picture on the TV in our room was off to one side
Loation and cleanliness of the room. The price was the main factor for visiting our daughter in University. Would come again. Price of the breakfast if you paid for room only.
yes the state of there bathrooms we informed the managment of the dirt they tried to change our room for us but they found that other rooms where they same