West Harwich Hotels

The room smelled good and I liked the bathroom as it had somewhat of a European feel. The staff was very friendly and helpful throughout our stay. We were in walking distance of Hyannis center, with lots of restaurants and the marina area. The room was basic and fairly quiet.

The clientele spent a lot of time sitting with large parties in the parking lot. That was kind of strange. There's no gym. The breakfast didn't open until 8:00, and there wasn't much provided- hard boiled eggs, frozen waffles, juice, coffee from a machine, badges and cereal. Pretty crowded since everyone had to wait until 8:00 to eat. The hairdryer didn't work and the overhead lamp stopped working while we were there.

In an area where economical means $100+ this place does a good job of providing a clean, safe location that is convenient to all that Hyannis and Cape Cod offer. Free light breakfast, easy access to a busy main street and responsive management

Wifi sorta sucked, well, actually it sucked a lot.

It was close to where I needed to be, there was ample parking, and the room was spacious for a historic home. The back yard and porch were beautiful.

For starters, I have never stayed anywhere before that I couldn't lock my door! That meant that I took my computer every time I left the room. The overall look of the place was rundown and shabby. The sheets had holes in them, the vinyl window shades were ripped, and every time you pulled them down, you knocked the cafe curtains down, because they were just propped up. One of the window sashes was difficult to open and close, and I was encouraged to leave my windows up, and only run the a/c unit when I absolutely needed it. It all seemed very makeshift. The room was full of kitch! I also wasn't impressed with the quality of breakfast. I love historic inns, and have stayed in several, but was very disappointed with this one. And to top it off, I have stayed in better hotels in NYC for what I paid for this place!

Beach front setting, outdoor pool, patios, room kichenettes, paba-free toiletries, fast & friendly staff !

The location is beautiful and the room was huge!

The laundry area was too secluded, so I am not sure if I would have felt safe going there alone.

The beach and landscaping were so pretty. We would like to come back in June or July when it really shines.

We stayed in a House. It. was verry big and comfortable. The stuff was very friendly. The resort is very clean.

The only thing we missed was a little shop to get the basics for breakfast.

It was our best stay in U.S. we ever had. A wonderful piece of the States to relax. We come again. Sure.

This guest did not leave comments about this hotel.

Pools and included breakfast

No

I'm handicapped and the parking lot was closed because it was being recoated. It was a very big inconvenience and painful check in.

The pools, arcade, restaurant and more!

Extra fees

It's a very nice place to stay. Pools, restaurants, recreation for kids, everything in one place!!

A fire alarm making noise at 1:50 and 3am

This place was pretty scary. The windows of the hotel look like they haven't been washed in years. There was water damage spots and paint chipping in the rooms. There was a giant jacuzzi tub which I didn't understand the purpose of. The bed/sheets seemed clean but the rooms in general were gross.

The floor was wet and the air conditioner was loud and smelled bad.

Really friendly staff!!

Pool is not safe for children under 5 years old.

Location was great, 5 minutes from Hyannis and not far from several other towns. Close to great restaurants. It was a nice hotel for what I used it for and that was just to sleep.

Room was sort of small, but housekeeping did well. Found several spiders first nights stay. Pillows were uncomfortable.

Great location, beautiful property, excellent service. You never need to leave the property. Everything you need is there. The breakfast buffet is great.

We had to attend a memorial service on Cape Cod and sort of stumbled upon the Red Jacket. We were pleasantly surprised. Nicely appointed room, very quiet. Great facilities, pool both indoor and out door, nice beach (although it rained for the two days we were there). Very friendly and accommodating staff. We did not eat at the restaurant but, by the looks of the number of people who did, I would sample it on a return visit. Highly recommended.

the weather!

Pool fire pit location is great, right across from harbor, can walk to main street. Rooms nice but shower dated.

No phone in rooms, only way to reach front desk is to walk down not real convient at night. Bathroom in lobby unattended, when mentioned to front desk lack of supplies nothing was done. Cells phones at front desk is not a good idea for customer service.

Bathroom was clean with plenty of plush towels and washcloths. Bed was comfortably with good white percale sheets and good pillows. Great location directly across the street from the HyLine ferry.

Room was small with queen bed pushed against the wall in the corner of the room. Windows didn't open and older wall air conditioner unit was too noisy to leave on while trying to sleep. Access to the room was long, winding around buildings, up many stairs then down some more stairs. Made us wonder who could have designed such a difficult layout of rooms. At a minimum, hotel should offer bag service and an escort to the more difficult to access rooms.

The Facility was beautify with great location. Staff was friendly and helpful.

Very disappointed in the room location. It was way in the back in a small corridor. The room was so dark and secluded. At night there was a bright light shining in the corridor that kept us up. Very different from the photos.

Close to the beach.

Front desk agent upon check-in was

The room assigned to us was ALOT smaller than what was pictured online AND the room was situated under a hallway with NO natural light coming into the room. We asked to see if we can move to a different room, even if it will cost us more, we didn't care, but front desk agent (older gentleman) seemed confused and/or just didn't care. I booked this room 4 months in advanced, but i guess that doesn't matter one bit! Renovations on one of the building was occurring while we were there, just around the corner of our room. Not a big deal but, come-on the room assigned to us is a total BUST. Also, read the booklet they provide in the room on checkout instructions and 15/25$ additional room service fees apply! Nothing of that was mentioned while checking in! Overall, very disappointing.

Rooms were good size

Gym was being worked on, very tiny, limited equipment

Very nice views of water

Good location and clean. Nothing special but its just what you need. Beds and linens were clean, bathroom was spotless. Needs a facelift because its outdated but a good value overall.

The beach, the beach and the beach

Having to come back home

We like Full use of all resorts associated with Red Jacket Resorts and the location is perfect with many activities for the kids and restaurants to choose from...

Not that I didn't like it... But, Althought the Continental Breakfast is free, they could've added a little variety to choice each morning with breakfast... One day pancakes... Then eggs... Then French toast... And switch up the everyday sausage that goes with breakfast... Maybe bacon... Etc...... But really.. Who can complain about free..

Can't beat the location, walking distance to Hyannis center.

Hotel is dated. Smells of must, chlorine and carpet cleaner, yet isn't that clean. Old and tired looking, needs an overhaul.

Didn't have a room upon check in....was given a room key and walked in on another family asleep. Eventually given a room that was dirty. Management is a disaster. Never going back to this place ....

Blue Rock was a lovely hotel which was priced well. I loved that we could spend time at the other beach front resorts that were also part of the Red Jacket resorts.

Seemed to have a good amount of activities to offer

There was a blood stain on one of the pillow cases

the bed was very comfortable and it was easy check in

The room smelled like a hooker had sex and spilled lube all over the floor. Also it smelled like a used condom

Location, comfortable and clean rooms, including large and very nice bathroom.

Rooms and beds are updated and very comfortable, except for the old and very noisy AC/heating unit. The grounds and pool maintenance have been ignored. The grounds completely and the pool lounge chairs are very old and uncomfortable. Also there used to be umbrellas by the pool. Now there are only 5 or 6 , half of which are broken

Location

very nice room with a great view, nice and clean, food was good

nothing

The grounds were very nice and clean. Beach area was very clean. Staff was very nice

The beds were not that comfortable but not enough so that I would not recommend the hotel.

We got to the hotel, and there was a sign in the window stating 'be right back". We called the # on the sign and was told the manager was on the way. We were told we couldn't get in early as all rooms were booked. And then were told to find the maid and she can show us a room. There was not a car in the lot. We looked at the room and it was horrible. We did not stay.. The pool was filled with green slime.. We called Booking.com and they are helping us What a dump.. We ended up staying at a nice hotel in another town. Please review your listings, as this place is 0 stars..

met our needs and the price was right

needs some repairs