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The reception man new the area very well and answered our questions quickly and thoroughly. In the bathroom, the idea of the soap, cream, shaving foam, sower gel, shampoo and conditioner being in the dispenser is great, though I might have think in todays day and age, using censers would be more appropriate and guest friendly. Also, the bed was sooooooo comfortable!! Firstly, the smell of the two rooms when we entered was not pleasant at all, on smelt like smoke even though it wasn't a smoking room and the other room smelt stale and musky. Secondly, the couch was very sunken and uncomfortable. Lastly, the bathroom is much too small for comfort and ability to move!
close to where I was working No fresh air or ability to get some air into the room with ho fan or air conditioning and a locked door and window to outside
The location & accessability The restaurant was closed during our stay, as was room service. Breakfast was below standard, especially for the price.These are the main two reasons this hotel received a lower score on comfort & services.
It was conviently located to where I needed to go.
The breakfast was ok and i was very thankful that i had only booked for one night and not any longer. The room was decorated in a 1960 style and was awful to say the least. the combined shower and toilet were so little that you could not close the door and use the washbasin. The TV waqs so old that you could not read the words written on it or the control.
it was easy to find and close to acer arena. the cleanliness of the room was very poor.
the pool the bed and the tv, they're old.
needs refurbishing and up-grading of gardens and general maintenance - persons in room next door had radio on loudly from 5.00 am
Quiet and satisfactory for our needs. Run down in some respects,loose railings on stairs and in need of a revamp.
Close and convenient to where we needed to go, Concord Hospital. Very noisy, traffic and other people staying at Motel during the night.
Close to airport The room and bathroom needed a good cleaning. Room was minuscule , bed and pillow disappointing and hallway dark dingy and dirty. Glad I couldn't sleep and went to eat at mcdonalds.
My room smelled, was tiny, and there was no privacy out my window which faced across the parking lot to a busy Krispy creme.
Cheap tariff. Very comfortable bed. Easy to drive to from Canberra. Very handy to airport. Relatively easy access to bus service to City. Flexible about check-out time (11am was fine with them).
The new block of rooms is clean. Flat screen TV. Staff cordial. The wireless internet service was expensive and not at all reliable.
It's very convenient to the Sydney airport; otherwise nothing too special. If you just want somewhere to stay before an early flight, it fits the bill, though staying near Central Station or Redfern would be almost as convenient. They really nickel-and-dime you: charging for wifi, for breakfast ($12 is way too much for what they provide, even in Sydney) and charging for a shuttle for the airport. I hate it when hotels do that.
Very convenient to Airport we only stayed one night more than happy to stay again, compact room, helpful staff.
Checking out! Room was small like a prison cell. Beds are metal framed. Bathroom is tiny. tv is very old and chained to the wall! There is no hair dryer, no iron (except in laundry room on ground floor), no toiletries, no kettle. Wifi is very expensive. Only rubbishy fast food outlets nearby. They charge a ridiculous $6 aud one way for shuttle bus - you can walk to the domestic terminal, it takes 5 minutes.
At least it is clean Too many Staff was rude and incompetent - gave me the wrong room number n key card A silly design in shower causes false fire alarm easily Bed is not fixed but on wheels Make sure you have the right rate as one for day and one for overnight
Convenience to SYD airport Walls too thin. Able to hear everyone else using their toilets all through the night.
Quite close to the airport Small room the fire alarm ringed at 5am
The Ibis Budget Hotel is close to the airport and there are a lot of fast food restaurants nearby. You can park in front of the hotel for 15$ per night. If you're taking a shower the whole floor of the bathroom gets wet, very inconvenient. There were a lot of ants in our room, but we got a new room with the same problem. I recommend to stay only one night if you really have to.
no coffee/tea facilities, no toiletries, very poor standard, very basic, not what was expected. Only good side was convenience to airport.
It has the perfect location, close to everything, we can even view a part of the Sydbey Opera house from our balcony. Everything you need is just a few minutes walk away. All in all it was great.
The proximity to all sydney has to offer. The staff were very helpful.
Clean, quiet and safe (close to police station). Staff weren't very friendly. Do not refill soaps every day. Location is not good (about 15 minutes from the central station). Although it was our honeymoon we did not get even a congratulation card (and was suggested to purchase an upgrade in full price). Breakfast was very poor.
The reservation of priceline was not in the system in the hotel. Only after the good staff at the hotel we could get our room
Very nice hotel, rooms were very nice. Friendly staff and very helpfull. I would certainly recommend this hotel. The second and third level have a pool area, this can be quite loud.
Quiet. Had a lanai. comfortable. Narrow halls and not a user friendly lift
good service and very friendly staff no
Location was great, hotel was clean, very nice room, better than I thought, I booked a twin but got 2 queen beds, was a beautiful room was next to the staff laundry or tea room or something which was very loud on sat morning
Mainly the location and the fact that there was parking eventhough it was a bit tight for medium size sedans and anythig bigger The meals were budget and reflected as much in the flavor
the location was great - such a short walkf from Central Station. The place was nice and tidy and cosy and the staff at the bar were very friendly. one of the towels were soiled that was fiven to us as a new one.. and the surrounding pool area wasnt very clean. Also the treadmill at the gym wasnt working and there wasnt enough ventilation in the room.
Easy to access with covered drive-in entry and valet parking. Friendly efficient staff. There was a discrepancy at checkout but this was rectified. The room booked sleeps 3 with the booking clearly stating the price is for 3. I was originally charged extra. They claimed that the on line site was misleading. While the 3rd bed was made up there was no extra towel,blanket or cutlery for the third person. Low level lighting with no makeup lighting. Would still stay there again.
staff were friendly, helpful. room was clean and tidy. close to central station so easy to get around. the pillows were abit on the hard side.. other than that was good.
the design of the rooms we booked online for 3 people for $239 and when we went to the counter she charged us $274est and didnt have a reason why.I feel like we were trying to be ripped off
Staff were friendly and knowledgable. Nothing.... Everything was to the standard we were expecting.
the room was great
Spa facilities, location, cleanliness. room service, we ordered nachos and they didnt even put sour cream or anything on them. plus we were getting prank (?) calls at 1am saying we werent in the system..
Location & services
walking distance to resturants and hotel downstairs
friendly staff,clean room,prompt room service.also close to the rosehill racecourse,which was our main reason for staying. the breakfast choice,even if you just wanted toast for example,still had to pay for whole breakfast,ie $25.00 so their was no choice if you just wanted coffee and toast for example and room service was the same price,so that was disappointing.
It was located in aconvenient location for me Good quality Charges for drinking water !!
Great location, On site parking with undercover if required,Great room rate for new year's eve Curtains in room were badly in need of attention. Gaming room was closed New Years Day. Power point for kettle was very inaccessible.
We had a wonderful time. The staff were wonderful, the food was great and the bed was the most comfortable ever
It was ideally suited next to Rosehill racecourse where my event was held, the room I had featured the most comfortable bed I have ever slept in staying at a hotel (and I travel a lot). Restaurant could have a little more variety on the menu.
the noise of air condition is loud
Excellent for family stays very well equipped kitchen ensuite equipped with washer and dryer, Everything you need for family stay with kids.
could not fault it. Was absolute luxury and the staff were lovely. The rooms are 5 star, incuded dishwasher & washing machine. Nice heated pool and spa none. Would definetely stay there again.
Good value for money for a family. Airconditioner not efficient.
The apartments are an average size, the bed was comfortable. Unfortunately the main road noise can be a little annoying, and the blackout curtains needed attention in my room. I was also unaware that the room was un-serviced during my 3 night stay, which was disappointing given the room rate was just over $200 per night.
it was close to my office
I actually complained about a couple of things when I booked out. The meal was expensive and very small. The pants I was wearing to work the day after staying were dirty when I got them off the hanger. They had dust marks on them where they were hanging. I ordered a pot of tea for breakfast which came with no cup. The toast I ordered did'nt even come on a plate it was wrapped in a serviette and did'nt come with any margarine. I thought the whole experience was ordinary and I would never stay again.
Very comfortable and well-appointed room. The service from hotel staff was generally very good. Staff didn't respect their "do not disturb" signs; they just gave a courtesy knock then immediately let themselves in. This happened every day of my stay.
Quiet at night and great beds
Convenient to business during stay. Quiet & good food
The only likeable feature was the buffet breakfast we were given as a trade off to not having the bedding configuration that i booked for back in November 09!! Very applicable unfortunately, as i booked 2 double beds but was told that it was unavailable and was given a fold out bed for my child who was competing at olympic park the following day, needless to say i gave up my bed so as she would have a good nights sleep, very dissapointing after travelling all day.
nice hotel; not centraly located in Sydney, but good for visiting Western suburbs
Perfect location for Concerts at Acer Arena or events at Sydney Olympic Park, only 5 mins away. Buses run to concerts or its an easy drive with ample parking, we were back before the bus. The lobby is lovley with palms and fountains, a great pool, tennis courts and gym etc, also right next door to a bowling club and opposite Maccas and KFC if you need a snack. The room was large and comfortable. Only that the bed was a little on the firm side and the bar prices were too steep.
We found your staff very helpful & friendly - we loved our stay,even though for such a short time - I will add here you have to be very careful when entering & leaving your car park (glad we had small hire car) - but in saying this very thankful included in your rate- THANK YOU Deanne No complaints - staff very friendly - helpful
Friendly, clean hotel would definitely recommend it, very helpful staff.
I loved the dinner service, the staff were polite and professional. When pooring my wine my waiter had presented the bottle to me before filling my glass, excellent service. Not at all we enjoyed our stay and so did my children, they loved the water falls along the side of the stair case.
Breakfast was good I liked the pillow that I had, I have always had to take my own but had forgotten to take it.
Central location and excellent parking. Staff were helpful but there needed to be more front desk staff. Fittings in bedroom e.g. curtains, were very tired and showing signs of age.Similarly, the bathroom had mould in the grouting - not attractive.
Hotel staff were friendly and approachable. It was easy to find the hotel and parking available close by. Only five minutes to Trains and major shopping. Facilities clean.
Service at the restaurant was good when we had dinner after 9pm on night of arrival. ?
It is comfortable, quiet, well located, clean and the staff were helpful, so I had a good night's sleep. no comment
The room was a good size, compared to other hotels I have stayed in. A good size bath. Bar fridge, desk with business chair, lounge chaise. Quiet. Friendly staff. Shop downstairs to buy snacks etc. Bed was a little bit hard. No swipe card entry to building after hours. Have to buzz.
This place is very easy to get to (Train, Car), The service is excellent. Rooms are clean and spacious. The Breakfast was top of the line. The TV in the room could be a little bigger :D
Room comfortable and clean, although a bit on the small side, no fan in the bathroom, mirror fogs up, I liked having a balcony Reception very slow, not sure if not enough staff or too many people checking in/out at the same time, parking system rather clunky, ie having to get card validated before being able to exit the carpark, as reception was busy, this took nearly 15 minutes
Availability of a room on a busy weekend at a reasonable rate. No, I have stayed there before on several occasions.
Very friendly staff and comfortable bed & pillows
Staff were good and helpful. I did not like the location at all. It is not suitable for people on holiday, Even though it was close to the train, which is good. It just takes to long to get around. The location has no attraction whatsoever.
The room was the best we have stayed in for years. Value for money - it is going to be hard to beat.
We went to sydney for nrl grand final the hotel is situated with stops for main bus routes outside the front door which proved very convenient.Access to transport to the city is also 200 metres away.For any events at anz stadium you wouldnt get a better spot.
We were upgraded to a LOft room. However the Airconditioning was very hot upstair where we slept and a lot cooler downstairs. Facilities and parking were great and checkin process and staff. Unfortunately we did not get to enjoy your breakfast or any meals. Seee above
courteous staff,quick check-in,reasonable food and clean room ,well appointed no newspaper offered
We were pleasantly suprised and have decided to utilise it more often instead of staying at more expensive hotels right in the city. Very handy, clean, convenient & quiet.
Convenient to Chatswood, quiet, parking available Toilet button tended to stick and kept running after it had flushed
The location and the quality of the Sebel was perfect for our circumstances. The front desk staff were very accommodating and helpful.
Overall it was excellent,room good ,staff friendly. N/A
Very good location, steps down to the train station, across the street is the Westfield Shopping Center, by the side is the Mandarin Shopping Center, 20 minutes ride to the city center. The rooms are very nice and clean, we got upgraded to a 3-bed apartment, very spacious, nice kitched, living room, great view. Overall, very happying staying at Sebel Chatswood. One of the shower head does not work very well.
wonderful view from the balcony of room. Friendly and helpful staff. very clean and comfortable. very convenient location. I booked a 2 bedroom apartment. There are TVs in one bedroom and living room. Another bedroom doesn't have one, and the bed is smaller. It's not fair for 2 couple. However, I booked this room for 3 people. Perhaps that's why the beds are different.
The hotel room in general. Had good bathrooms and kitchen was great. The lounge room was a good side. Overall Great room!
The fact it was close to the city. The staff were great and the breakfast was great too.
very convinient location front desk was under staffed during our stay. waited for 15 minutes to check-out
The lovely big bed and the movies Sauna was not accessible
Being able to get around the city without to much hussle. Having coffee and something to eat without going to far away from the hotle. The one day of rain but it did not slow us down that much.
New room was great Price for new year stay, on going renovation
central location, free internet (3 hrs/day), clean modern rooms would have preferred wifi in rooms, only ethernet broadband available
Good location near central station and transport facilities, shops and bars.
convienience to everything restaurant & bar not open sun nights , little difficult with kids to find a place to eat & have a drink, other than chinese / macdonalds
Handy to railway station, markets, china town The floor was wet because people came in dripping from the rain outside, ramp was very slippery almost slid over.
The proximity to transport was great.
Quiet, relaxing, easy to deal with, comfortable
Lovely old heritage building and period furniture added to the charm. Rooms were very clean with the added touch of small kitchen facilities.
The hotel receptionist I believe was called George went out of his way to help u's with a late check out and kept our bags safe as we were not flying until late that evening. He was exceptionally friendly and helpful and is a credit to the hotel.
Staff were very friendly and accomodating of late check out Taxi took 1 hour to arrive at hotel and found a stray hair in the bed
Proximity from NSWU none
cost and location parking
Ambience and location
It was our honeymoon and it was close to our reception and it was in a classic style.
Close proximity to shops, transport and Coogee Beach. Room size was small, no parking facilities and well over priced.
Location close to public transport to Bondi Junction shopping and a short ride, distance and time, to the airport.