Pros (+) The rooms were very clean and comfortable
Cons (-) Did not care for the heaters they constantly ran and when they reached the temp you want they blow cold air till it's cold enough to which back to warm air
2 stars
Quality Inn West Springfield
1150 Riverdale Street, West Springfield, MA 01089, United States
West Springfield, MA
See location+1 413 739 7261Photos of Quality Inn West Springfield
Overview
Boasting an outdoor pool and free Wi-Fi, Quality Inn West Springfield is located in West Springfield and provides comfortable accommodation. It features a fitness center, as well as laundry facilities, an express check-in and check-out feature and a 24-hour reception.
The rooms at Quality Inn West Springfield include a refrigerator and all the essentials for an enjoyable stay. They are also equipped with a hair dryer and a microwave.
Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, ideally located for those who want to stay close at mealtime.
Bradley International Airport is a 25-minute drive from Quality Inn West Springfield. Guests can also visit Six Flags New England.
Latest deals for Quality Inn West Springfield
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Quality Inn West Springfield
- Outdoor pool
- Free Wi-Fi
- Private bathroom
- Complimentary breakfast
- Coffee machine
- Terrace/Patio
- Balcony
- Air-conditioned
- Flat-screen TV
- TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Mobile hotspot device
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key access
- Key card access
- Express check-out
- 24hr front desk
General
- Quiet street view
- Seating area
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Carpeted
- City view
- Pool view
Dining
- Microwave
- Restaurant
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Things to do
- Casino
- Hunting
- Horse riding
Family friendly
- Cribs available
- Complimentary breakfast
- Pool cover
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Outdoor pool
- Pool towels
Parking and transportation
- Free parking
Fitness
- Fitness center
Reviews of Quality Inn West Springfield
6.8
Okay
998 verified ratings
Wonderful
300
Very good
144
Good
147
Okay
77
Fair
83
Mediocre
69
Poor
178
Summary of reviews
Pros (+)
Cons (-)
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.8 out of 10
585 reviews
6.5 out of 10
183 reviews
7.7 out of 10
65 reviews
7.7 out of 10
4 reviews
All reviews
Cons (-) POOR SERVICE. NOT ENEN WORTH TO STAY.
Pros (+) Staff was very nice and helpful. Cleaning staff did a great job
Pros (+) Nice beds and clean rooms. Surprisingly updated nice room. Great internet rate.
Cons (-) Elevator seems a little touch and go. Smelly staircase.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary breakfast with a variety of options, including eggs and a bagel. Some guests have found the breakfast to be delicious and enjoyable.
How are the hotel's beds and pillows?
The beds are comfortable, and some guests have specifically mentioned the lovely quality of the beds. Additionally, the pillows are described as nice and comfortable.
Is the hotel clean and well-maintained?
The hotel is generally clean and properly heated, providing a cozy atmosphere for guests. However, some guests have reported issues with cleanliness, such as mold in the shower and breakdown in the bathroom.
What are the parking options at the hotel?
The hotel offers free parking, and there are lots of close parking spaces available for guests. However, some guests have mentioned weird smells in the hallway and stinky rooms.
How is the staff's customer service?
The staff is generally friendly and accommodating, providing excellent service to guests. However, there have been some reports of rude behavior from certain staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from the Highway
If you're sensitive to noise, consider requesting a room away from the highway to minimize traffic sounds, as mentioned by some guests.
Consider Room Upgrades
Some guests recommended considering room upgrades to ensure a more comfortable and updated stay, as they noted signs of wear and tear in certain rooms.
Check for Nearby Dining Options
The hotel's location offers proximity to various restaurants, providing convenient dining choices, as highlighted by several guests.
Be Mindful of Seasonal Amenities
If you plan to use the outdoor pool, be aware that it is seasonal, so it may not be available during fall or winter, as mentioned by a guest.
Verify Room Reservations
Upon check-in, it's advisable to verify your room reservation, as a few guests reported issues with their reservations not being found initially.
Consider Noise Levels
Some guests mentioned that the walls were thin, leading to sound transfer from neighboring rooms. Consider this when booking if you are sensitive to noise.
Check for Cleanliness
While many guests found the rooms clean, some reported cleanliness issues such as mold in the bathroom. It may be helpful to check the room upon arrival and address any concerns with the staff.
Be Cautious of Smoking Smells
A few guests noted the presence of smoke smells in nonsmoking rooms and hallways. If you are sensitive to smoke, it's advisable to be cautious and communicate any issues to the staff.
Confirm Amenities' Availability
Some guests experienced issues with amenities such as the WiFi and breakfast. It may be helpful to confirm the availability and functionality of these amenities upon arrival.
Address Maintenance Concerns
If you encounter maintenance issues in your room, such as a leaking shower or broken fixtures, promptly notify the staff to have them addressed during your stay.
Location
1150 Riverdale Street, West Springfield, MA 01089
What's nearby
- Majestic Theatre2.1 mi
- Josiah Day House2.1 mi
- Storrowton Village Museum3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn West Springfield
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | July | $106 | $145 |
Cheapest month to stay with an average 17% drop in price. | Most expensive month to stay with an average 33% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Quality Inn West Springfield
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Quality Inn West Springfield
FAQs when booking at Quality Inn West Springfield
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See most recommended stays in West SpringfieldGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.1 | 2.1 mi | Hartford Bradley Intl | 14.1 mi |
Everything you need to know for your stay in West Springfield
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