Pros: I like the fact that I.had a car for a few days. Car had a few scratches but comfortable.
Cons: I didn't like the fact that I had to.pay more than what reserve for, and I couldn't get the car for the days I reserve for. I was supposed to have for $208.00 from the September 22 to October 1,'and I end up paying $349.00 from 22 to the 30th only. I still have one more day here without a car Saturday 1rst. Thank you for allowing me to do complaint.
Dec 29 2016
Pros: Car was brand new with only 6000 miles. Beautiful, clean and comfortable. Had many options and made our trip amazing!!!
Jan 5 2017
Pros: Car was brand new with only 6000 miles. Ready when we arrived. Simple and easy. Staff was very pleasant when discussing this with them. No issues so far.
Cons: Waiting for my gas charge to be refunded. We filled the car up before dropping it off. I called to make sure I was not being charged. I was charged and am now waiting to receive the gas credit. I am sure it will be taken care of.
Cons: When I arrived at Hertz, they did not have a car in class available, and offered me something of smaller class or wait two hours for my chosen car. I declined, cancelled and was told it would take 10 -14 days to get my money back/ although they managed to get my payment the same day.