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Pros. The whole hotel was sparkling clean. The staff was friendly and professional. The breakfast was very good. Its location near the Eastern States Exposition Center was perfect for us.
Pros. The hotel was on a main road near many restaurant options in a nice section near Springfield but away from the busy city. It was cleaner and more updated than I expected and a decent value. The bed was very comfortable.
Cons. There is no restaurant or bar for a dinner or drink and the hotel fridge had to be unplugged because it was making noise. The manager was quick to rectify the situation.
Pros. Our room was , clean, comfortable and updated. We had a fridge, that we didn't use, but we could have! the mattresses were very comfortable. It was cold outside, but we were very comfortable. In the morning our breakfast was plentiful with many excellent choices. I love Best Western, and this one was no exception!
Cons. There was nothing we didn't like
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers amenities such as free parking, a fitness center, and free Wi-Fi in all areas. Additionally, you can find a refrigerator, coffee machine, and microwave in the dining area.
How is the cleanliness of the hotel?
Guests have mentioned that the property is well maintained and clean. However, some reviews have highlighted concerns about the cleanliness of certain rooms and areas, so it's advisable to check with the staff upon arrival.
What are the best times to visit the hotel?
The high season is in November, and the low season is in January. Keep in mind that the hotel's location is convenient for visiting nearby attractions such as the Majestic Theatre and the Josiah Day House.
How is the quality of the beds at the hotel?
Guests have described the beds as very comfortable, but there have been a few reports of issues with the quality of the bedsheets. It's recommended to inquire about this upon check-in.
What is the customer service like at the hotel?
Many guests have praised the attentive and friendly front desk staff. However, there have been some mixed reviews about the customer service, so it's advisable to communicate any specific needs or concerns during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Choose a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
January is considered the low season, which could mean fewer crowds and potentially lower rates. However, be mindful of the weather during this time.
Explore Nearby Attractions
The hotel is conveniently located near the Majestic Theatre and Josiah Day House, offering guests easy access to local attractions.
Check Room Amenities
Some guests reported issues with the room amenities, so it's advisable to check the condition of the room, especially the bedding and bathroom, upon arrival.
Request a Quiet Room
If you're a light sleeper, consider requesting a room away from the elevator and vending machines to ensure a peaceful night's sleep.
Inquire About Breakfast Options
While some guests enjoyed the complimentary breakfast, others found it lacking. It might be helpful to inquire about the breakfast options available during your stay.
Utilize the Business Center
The hotel offers a business center, which could be convenient for guests needing to attend to work-related tasks during their stay.
Consider Transportation
The hotel provides free parking and is conveniently located near the expressway, making it a suitable choice for guests traveling by car.
Accessibility Considerations
If you have accessibility needs, the hotel offers increased accessibility and an elevator for convenience.
Be Mindful of High Season
November is considered the high season, so if you plan to visit during this time, it's advisable to book in advance and be prepared for potentially higher rates and increased crowds.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | June |
Average price (weeknight) | $116 |
Average price (weekend night) | $161 |
Best Western Springfield West Inn is located at 429 Riverdale Street, 0.8 miles from the center of West Springfield. Majestic Theatre is the closest landmark to Best Western Springfield West Inn.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Best Western Springfield West Inn.
Yes, Best Western Springfield West Inn offers free Wi-Fi.
Yes, Best Western Springfield West Inn offers free parking.
Best Western Springfield West Inn is 12.8 miles from Hartford Bradley Intl.
KAYAK scours the web for all room deals available at Best Western Springfield West Inn in West Springfield and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Springfield West Inn and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Springfield West Inn.
Value for money | 7.5 |
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Distance to city center | 0.8 mi |
Nearest Airport | Hartford Bradley Intl |
Distance to airport | 12.8 mi |