Courtyard by Marriott West Springfield

The hotel offers a variety of amenities including an indoor pool, a fitness center, a restaurant, a bar/lounge, and a coffee machine in the rooms.

Yes, the hotel provides parking for guests.

The low season is in March and the high season is in November, providing flexibility for different preferences.

Guests have consistently praised the hotel for its cleanliness, with reviews highlighting the clean and modern rooms.

Guests can expect friendly and sociable staff, as mentioned in multiple reviews, ensuring a pleasant and welcoming experience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting during the low season in March for a more relaxed experience.

The hotel is conveniently located near attractions such as the Majestic Theatre, Josiah Day House, and Storrowton Village Museum, offering guests plenty of options for nearby entertainment and exploration.

Some guests were surprised to find out that daily room service came at an additional cost. If you prefer daily housekeeping, it's advisable to clarify this at check-in to avoid any unexpected charges.

Some guests mentioned issues with amenities such as non-functioning lights, broken showers, and missing items in the room. It's recommended to check the functionality of amenities upon check-in and promptly report any issues to the staff.

A few guests expressed dissatisfaction with the provided toiletries. If you have specific preferences, bringing your own toiletries might enhance your stay.

Several guests were disappointed with the breakfast experience. It's advisable to inquire about the breakfast options and pricing to manage expectations accordingly.

Despite some negative feedback, the hotel's fitness center was praised by many guests. Consider taking advantage of this facility during your stay.

Some guests were surprised to find out that housekeeping was done every other day. It's recommended to clarify the housekeeping schedule at check-in to manage expectations.

Some guests encountered issues related to their booking platforms. To avoid potential complications, consider booking directly through the hotel's official channels.