West Springfield hotels

West Springfield hotels

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West Springfield, MA
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Low Season September
High Season October
  Average price (weeknight): $127
  Average price (weekend night): $119

cheapest month to stay

29%

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most expensive time to stay

4%

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(avg. price over the last 2 weeks)

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Best West Springfield hotels

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Overview Reviews
Visiting MGM Springfield our new Holiday Inn Express is in walking distance. Our new hotel is located next to the Mass Mutual Center and close to the Basketball Hall of Fame. We are convenient to where you want to be! Corporate travelers enjoy our business amenities as we are in close proximity to Liberty Mutual, Price Waterhouse, Cerner Corporation, Newell Brands and Springfield College. Springfield is also home to many wonderful museums such as Smith Art Museum, Wood Museum and the Dr. Seuss Museum; all rated as the top things to do while visiting!. This Springfield Downtown hotel has an indoor heated pool, fitness room, business center, and free parking. Offering an ideal Springfield MA location, much entertainment and activities are within walking distance, restaurants and bistros. The Holiday Inn Express & Suites in Springfield, Massachusetts is conveniently located near the Basketball Hall of Fame, Western Mass Supreme Court, Six Flags New England, the Big E and other area attractions. The hotel is nearby area businesses including Bay State Medical Center, Friendly's Ice Cream, Spalding, Top Flight, Smith & Wesson, Lego, Peter Pan Bus Lines, Hasbro/Milton Bradley, Lenox/American Saw. Nearby colleges, Our Lady of the Elms, STCC, AIC, Bay Path University, Western New England College, Holyoke Community, Mt Holyoke College, Smith College, Westfield State University, Hampshire College, U-Mass Amherst & Amherst College.
10.0 Excellent
Pros: Breakfast is good but not very diversified. It is ok for 3 star hotel. Pool is great. Personel od great. There is a microwave, coffe and tea machine, fridge and other stuff on room.
Cons: They could think to make something different for breakfast.
8.8 Excellent
Pros: Room was a good size and very clean
Cons: Building was tired in places. My mattress dipped on the side which made it uncomfortable.
10.0 Excellent
Pros: excellent! from the time I arrived until I checked out everything was great.
Cons: nothing everything was great! from staff,location,breakfast,rooms, could not have been any better.
9.0 Excellent
Pros: Gorgeous room, very comfortable bed and bedding. Loved the reading chair by the bed. Breakfast was really great. Plenty of cold and hot selections. My family enjoyed the pool, small but well equipped exercise room. Pantry for late night hunger pains.
Cons: Room was very clean and newly renovated; BUT Empty shampoo, conditioner, and shower gel in shower. No tissues and dripping shower heads. Front desk staff receptive to me alerting them and brought over supervisor.
9.6 Excellent
Pros: The room was very spacious and clean and had plenty of options for set up so our family could gather in one room. The bed was very comfortable as well.
10.0 Excellent
Pros: The bed was amazing! So comfortable. Very convenient location to Mass Mutual Center - directly across the street.
10.0 Excellent
Pros: Proximity to Mass Mutual Center (right across the street) and MGM Casino (one block) was awesome
Cons: Parking although plenty, was two blocks away.
10.0 Excellent
Pros: is was super close to our venue, all of the staff were extremely helpful and the beds were so comfortable
Cons: our only issue was a silly one- the shampoo and conditioner are in a holder on the shower and looks are deceiving and the one was nearly empty but it won’t stop us from going back
8.3 Excellent
Pros: Super-clean and new
10.0 Excellent
Pros: The bed and pillows were very comfortable. The water got nice and hot.
Cons: The juice was very watery.
8.0 Excellent
Pros: Location and cleanliness
Cons: use of styrofoam (bad for the environment), and front desk's lack of knowledge of the area
10.0 Excellent
Pros: The hotel was situated directly across the street from the MGM. Room was very nice and big, bed was so comfortable, staff was helpful.
Overview Reviews
The Residence Inn Springfield Chicopee is a Gold Award Winning Marriott hotel near Westover AFB,the Eastern States Exposition, Springfield, Mount Holyoke, Elms, UMASS and other area colleges and local corporations. We offer FREE high-speed Internet access and a complimentary hot breakfast buffet daily. Our Chicopee hotel is perfect for attending events or sightseeing in nearby Springfield. Visit attractions like The National Basketball Hall of Fame, “Big E” or the MassMutual Center. Guests are centrally located. While staying at the Residence Inn Chicopee, you’ll enjoy spacious suites that are 50% larger than traditional hotel rooms. Stay fit year-round with our fitness center and indoor swimming pool. Our versatile suites feature separate living and sleeping areas with a kitchen including refrigerator, microwave and coffeemaker (Some units have ovens). Home-like surroundings invite you to relax and feel welcome. Let us host your next stay in Chicopee!
9.2 Excellent
Pros: Very clean spacious lavish rooms! Loved the complimentary happy hour hotel and breakfast provided to the guests. Close to a variety of stores, restaurants, thruway, casino and gas stations.
Cons: Misleading amenties and information stated on website and room that were listed the hotel doesnt have!
10.0 Excellent
Pros: Very accomodating staff friendly We had a quick stay in town for just the one night for a wake and funeral
7.9 Good
Pros: The breakfast was just okay. Typical free breakfast fare. Nothing special.
Cons: Did not like the use of plastic plates, cups and utensils. Terrible environmental practice as well as kind of tacky.
9.6 Excellent
Pros: Great Staff, ,poor breakfast, ,great location.
10.0 Excellent
Pros: My daughters and I like staying here when we come to visit family. That way we can have our own time and or meals together as well! The hotel is close to everything we could want as far as stores and restaurants.
Cons: Having just had a knee replacement, I was very aware that the rooms bathroom was not easily accessible. All toilets should be at a better height and have a safety bar near it to assist anyone with bad knees or hips!
10.0 Excellent
Pros: Very comforting
8.3 Excellent
Pros: Location was great. Breakfast was delicious but without waffles. Big room.
Cons: Uncomfortable bed. I had a back pain on the morning. I finished my things fast and back before second night . I wouldn't stay there another night.
9.2 Excellent
Pros: Very clean and friendly staff
Cons: Housekeeping woke us up a little too early. I was looking forward to sleeping in as I had been working long hours the weeks before my stay.
10.0 Excellent
Pros: The breakfast was great!
7.9 Good
Pros: The apartment style room with kitchenette, everything is cleen
Cons: Minor complaint, but I wish you would provide liquid creamer in the room for coffee
7.5 Good
Pros: The pool was good .
Cons: The breakfast
10.0 Excellent
Pros: It is a newer hotel, reasonably priced, and convenient to Northampton and Six Flags. Readily accommodated request for room on specific side of hotel.
Cons: (1) Situated next to major power line "highway", huge power poles running past. (Staff provided room on other side *thumbsup*) (2) Dust/dirt on box spring at wall edge, like it had NEVER been cleaned. Looked gross. Everything else was pristine though.
Lily's Lodge - West Springfield - Building
3
9.6 Excellent (37 reviews)
Overview Reviews
Lily's Lodge is new to the market! We provide our guests coming to Western Massachusetts with a newly renovated high-end fully furnished, very affordable 1700 square foot building consisting of a kitchenette with a stainless steel refrigerator, microwave, dishwasher, farm table which seats 8, 4 queen beds, a futon, 2 full baths and all the perks of home. You can rely on us to find you a perfect place to call home during your stay in Western Massachusetts. Lily's Lodge is located directly across the street from the Eastern States Exposition Fairgrounds. We are centrally located less than a 5 minute drive to area attractions like Basketball Hall of Fame, Symphony Hall, Mass Mutual Center, and SixFlags New England. We are 10-15 minute drive to local colleges. We offer free parking and are located in a safe area. Washer, dryers, housekeeping, and breakfast can be included for an additional fee.
5.8 Okay
Pros: It was clean and a whole house. Although, the owner said something rather concerning. “you are the only ones here so you have the whole place to yourselves” we couldn’t figure out what that meant. Creeped us out.
Cons: It’s in the heart of a not great area.
9.6 Excellent
Pros: It was a good experience for our family. we went there for my daughter's college graduation. It was much better than i expect. The hostel is dedicated to only one team and space for whole house and there are no other room or guest. The hostess is kind and the facility is a luxury hotel. All the kitchen facilities are fully equipped. Except for gas. 2 bed room 2 bath, 4 queen bed. I strongly recommend. The only downside to a somewhat distant from the downtown street.
10.0 Excellent
Pros: Dominic and Christine are A+ hosts and while you are at Lily’s Lodge please try the Memos Diner Menu - what a delight to the palette!! The cleanliness of the lodge is superior to none !!Will stay again when at the Big E !
Cons: Liked it all !
10.0 Excellent
Pros: Had the whole place to our selves! Two bathrooms, large lounging area, coffee maker, fridge!
Cons: no problems at all :)
10.0 Excellent
Pros: Beautiful space and perfect cleanliness
Cons: Everything was excellent
10.0 Excellent
Pros: I liked everything about this place. This lodge is like home away from home. Super clean and spacious. Decorated very nicely. With everything you need. Owners are very friendly. Complimentary fresh muffins upon our arrival which were the best I've ever had.
Cons: If I really had to write something here I would put that we could pf used an alarm clock. But who really needs an alarm clock when we all have cell phones?
9.6 Excellent
Pros: Great location. Big space - very comfortable for our family. Had muffins waiting for us and was very proactive in coordinating and answering and questions I had.
9.6 Excellent
Pros: Everything was great. We felt right at home!
Cons: The bed could have been better
9.6 Excellent
Pros: Very spacious and clean. Also very private, home away from home.
10.0 Excellent
Pros: We have stayed here twice this summer. Just 10 minutes from six flags. The owners are amazing. The place is very nice inside. They even own a restaurant next door, which has tasty breakfast. We will be coming back next year.
Naomi's Inn Bed & Breakfast - Springfield - Bedroom
4
9.1 Excellent (305 reviews)
Overview Reviews
With a stay at Naomi's Inn Bed & Breakfast in Springfield, you'll be within a 5-minute drive of Springfield Museums and Naismith Memorial Basketball Hall of Fame. Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
10.0 Excellent
Pros: We loved everything! You have a wonderful place here of quiet and calm in the middle of our chaos. Thank you so much!!
Cons: N/A
10.0 Excellent
Pros: Super quaint and kitschy. Loved the diversity of room styles!
Cons: Nothing! Marci is a top notch host and we will return!
9.6 Excellent
Pros: The owner is delightful. The rooms are clean and well decorated.
Cons: The mattress was a little thin so the bed wasn’t as comfortable as I had hoped.
9.6 Excellent
Pros: Great family suite with two adjoining rooms and a large bathroom. Comfy beds and nice little balcony. Coffee/tea station for early risers. Totally fantastic and unique breakfast served promptly. Marci was friendly and helpful and even made sure my 7-year-old had her food in front of her first. Highly recommended.
9.7 Excellent
Pros: My partner was having surgery across the street at Baystate Medical Center, and it was so nice to have a nice place to relax in and not worry about being too far away. It was clean and beautiful, and the staff was really wonderful. Homemade breakfast was amazing, and for folks who can't stick around for it, there's a breakfast bar set up that's better than what you'd find at many other places (including gluten free options).
Cons: My room (Global Fusion) was cold; that was not a problem elsewhere in the inn, and they provided a space heater that solved the problem. Just a warning to others who may get cold that they may want to choose a different room.
10.0 Excellent
Pros: Staff was very friendly, felt like family. Cozy/welcoming Inn. Awesome in every aspect. Will definitely find a reason to return. Thanks!
10.0 Excellent
Pros: Loved the homemade breakfast! The themed rooms were really cool too!
10.0 Excellent
Cons: Better lighting in bathrooms.
9.6 Excellent
Pros: Marci was so nice and the room we had was awesome
10.0 Excellent
Pros: Marci, who prepared our breakfast, was delightful! I had to leave earlier than expected, before the posted 8:30 a.m. start time for breakfast, but she quickly handed me a plate of bacon, eggs, a slice of the blueberry casserole with sweet cream atop. Roger showed us to our room, helped with our bags, and demonstrated the wicked cool entry system. Big comfortable bed, big TV, large and clean bathroom. Definitely worth the price.
9.7 Excellent
Pros: Myself and my parents made a last minute reservation here while passing through the state. The room we stayed in was so comfortable and felt like home. The breakfast the next morning was phenomenal! We had banana foster with eggs and bacon and we were each served a plate individually. It was impossible to get locked out because we didn't need pesky keys or cards! Everything was done through an electric lock pad and the password is your own phone number! So simple!
Cons: The only downside to the room was the thin walls. Guests definitely need to use a hushed tone if discussing something private in one of these rooms.
9.2 Excellent
Pros: The theme rooms. Beds are comfy. I had never been to a bed and breakfast before. Nicer than the big chains .
Cons: Can't think of anything I didn't like. Stronger coffee. Everything else was fine.
Tru by Hilton Chicopee Springfield - Chicopee - Building
5
9.1 Excellent (200 reviews)
Overview Reviews
Find convenient amenities and location at our Tru by Hilton Chicopee Springfield hotel. Our bright and vibrant Chicopee hotel is located just off Mass Pike I 90 E/W, minutes from Springfield and the perfect half way mark between Boston and Albany. Jump start to your day with our abundant breakfast choices. From healthy to indulgent, our ‘Build your Own’ Breakfast includes a toppings bar featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Satisfy your cravings any time of day at our 24/7 Market. Check out the activity in the Hive, our four zone lobby, offering the perfect spot to work, play, relax and eat. Enjoy a game of pool or retreat for some quiet time in one of the semi-private alcoves. Go for an invigorating swim in our indoor pool or burn some calories in our 24/7 fitness center. Affordable travel now comes with unexpected things – like certainty.
9.2 Excellent
Pros: Everything is new, no carpet in the room and a very big TV screen,, really good breakfast and nice lounge areas.
Cons: The room wasn't cleaned up the second day. Still using plastic cutlery, paper plates and cups. Too much waste.
6.0 Good
Pros: I'm not sure what I liked. The hotel was on a par with many but I was annoyed at how much we paid for it, like it was a premium hotel when it was actually "hip" and "happening" but not very practical. They put a lot of effort into making the lobby seem like somewhere you want to hang out with swinging chairs and stools for working on your laptop, but really, we just want a place to be quiet and sleep with good wifi and comfy beds.
Cons: Basically, you pay a lot for gimmicks like a foosball table in the lobby, bright paint, and big shampoo bottles with funky names, but there are no drawers in the room, it's small compared to similar properties. It's not a bad place but my hubby got a Hilton room in the middle of DC for the same price, so definitely not value for money. The staff on the counter seemed more like a check-out cashier at a shop. Just the wrong ambiance all around.
10.0 Excellent
Pros: Clean and modern
Cons: Nothing! We enjoyed are stay
9.2 Excellent
Pros: very nice design, good breakfast.
Cons: no shelves, open storage places only.
8.0 Excellent
Pros: The lobby was very cleverly done!
Cons: Could have been a little cleaner
10.0 Excellent
Pros: New
9.6 Excellent
Pros: Room was very clean, breakfast had great variety, staff were polite and helpful pool was also nice.
Cons: Could easily hear neighbors and their TVs
7.9 Good
Pros: Pool..room...breakfast
Cons: Confusing check in desk. Less than professional desk customer service. Board with things to do had many misspellings ??? Noisy lobby. TV system confusing.
10.0 Excellent
Pros: The location is surrounded by food places, Walmart and right next to the highway that I needed to take to visit family.
Cons: The breakfast could be slightly improved but overall I have no complaints.
8.8 Excellent
Pros: Breakfast was great. The staff was wonderfully friendly, helpful and attentive. Great to have a water bottle refilling station.
Cons: The rooms need bedside lighting (instead there is bright overhead lighting above the beds, and a nice cozy lamp far across the room). The mattresses are pretty uncomfortable, and the blanket situation (sort of a mattress pad tucked inside a polyester curtain?) is crazy.
10.0 Excellent
Pros: Quiet & immaculately clean!
10.0 Excellent
Pros: The bed was amazing, rooms were very clean
Cons: No bar not even a tiny one. But we did just go down the road to 99.
Overview Reviews
Situated directly off I-91 in the heart of downtown Springfield, Massachusetts, the newest Hampton Inn & Suites is within 0.5 miles of the MGM Springfield Casino, blocks from the Basketball Hall of Fame and the MassMutual Center and walking distance to several fine restaurants including Max's Tavern, Pizzeria Uno, Plan B Burger and more. Spend your day at close by Six Flags New England or take in the many events at the Big E and Eastern States Exposition grounds, each within an easy 10 minute drive. In addition, our central location provides easy access to major businesses, universities and colleges, such as MassMutual Insurance, Steel Partners, Smith & Wesson, Springfield College, Western New England University, American International College and the University of Massachusetts. Each morning of your stay, savor Hampton's free hot breakfast, featuring our famous, fresh-baked waffles. If you’re heading out early, we offer a quick, healthy breakfast and a bottle of water - all packed in a free Hampton's On the Run Breakfast Bag™ (Monday to Fridays). Our contemporary 550 sq. ft. conference room is ideal for board meetings and training sessions for up to 25 people. Print your flight boarding pass, or check emails with free WiFi in the business center. Exercise in the 24-hour fitness center, or swim in the heated indoor pool. Retire to your comfortable and spacious guest room or suite, equipped with a clean and fresh Hampton bed®, free WiFi, a flat-screen TV, and a generously sized workspace. There's always a friendly face, and free tea and coffee in the lobby 24/7, should you need some advice on things to do in Springfield, MA.
10.0 Excellent
Pros: Nice pillows
Cons: Everything was amazing
10.0 Excellent
Pros: Very cooperative staff, wonderful breakfast spread!
9.6 Excellent
Pros: Everything.
Cons: Not sure if plumbing issue or what, but once someone checked in above me the bathroom smelled really bad, just FYI. Otherwise everything was perfect.
9.2 Excellent
Pros: Rooms were clean and comfortable
Cons: Overall my stay was nice and comfortable
7.0 Good
Pros: The hot breakfast and staff friendliness.
Cons: Only the beds. Were terrible uncomfortable. Woke up with 2 many aches.
9.0 Excellent
Pros: Pleasant staff, plenty of parking, comfortable bed, decent breakfast
3.3 Mediocre
Pros: Had a fridge in the room.
Cons: Had to sleep with ear plugs as the highway noise was very loud. The hotel is about 100 yards from the highway. As trucks drove by it would startle me awake. My ears hurt from wearing the ear plugs all night but I had no choice. Also there was mold in the bathroom.
4.0 Okay
Pros: Location was good.
Cons: Staff could have been a lot more helpful. Didn't appear to be very tuned in.
10.0 Excellent
Pros: I stayed at 2 different Hampton Inns in 2 days. I found them to be very consiste and Pleasurable stay.
Cons: No
10.0 Excellent
Pros: Everything was great! I have no complaint or experienced any type of issue
10.0 Excellent
Pros: We never made it for breakfast so, I can't comment on that and the room was just what we needed at the time, thanks!
Cons: The bathroom vent did not work (and that wasn't pleasant)
10.0 Excellent
Pros: The front desk staff was extremely friendly and helpful
Overview Reviews
The La Quinta Inn & Suites Hartford - Bradley Airport has been awarded the 2017 TripAdvisor Certificate of Excellence award.The La Quinta Inn & Suites Hartford - Bradley Airport is situated between Hartford and Springfield, MA where New England charm and warm hospitality is a tradition. We are located near Interstate 91 and next to Bradley International Airport offering 24 hour complimentary airport shuttle service. Whether traveling for business or leisure, enjoy our stylish comfort, great service, and meaningful amenities.Enjoy the local leisure attractions including a tour of the New England Air Museum or New England's largest amusement and water park, Six Flags New England. Unleash your inner sports fan at the Springfield's Basketball Hall of Fame or see the UConn Huskies on the court at Gampel Pavilion or on the gridiron at Rentchler Field. Spend an afternoon shopping at nearby Buckland Hills Mall or take an outdoor stroll at The Promenade Shops at Evergreen Walk. Attend a concert or show at Hartford's Bushnell Performing Arts Center, Xfinity Theatre, or the XL Center. Our prime location is also ideal for the business traveler, a short drive to Westinghouse, Hamilton Sunstrand, Alstom, Traveler's Insurance, and Konica. We have 104 spacious and beautifully appointed guestrooms and suites boast comfy pillow-top mattresses that will provide you with a relaxing night's sleep. Start your day refreshed and energized after our Free Bright Side Breakfast including hot waffles. Our breakfast begins daily at 4am to accommodate early flights or just someone who wants a jump on the day! Stay connected with our enhanced high speed wireless internet access and our onsite business center. Enjoy a meal at one of the many nearby restaurants or take advantage of our 24 Hour Bright Side Market stocked with beverages, snacks, and meals. Stay and Go Packages are available for your airport short term parking needs. Whether it is business or leisure that brings you to our area, at your La Quinta Inn & Suites Hartford - Bradley Airport you will experience friendly service, comfortable accommodations and exceptional value.
7.0 Good
Pros: breakfast was delicious
Cons: The internet was awful. All the movie channels didn’t work
9.0 Excellent
Pros: Biggest plus was closeness to the airport for an early morning flight. Other La Quintas have always been good so I picked this one.
10.0 Excellent
Pros: Everything was great
Cons: There was nothing that I didn’t like
6.7 Good
Pros: Location was great . The bed was very comfortable.
Cons: There was a leak in our room from the floor above us. Although our room was moved and a credit was given for one night it seemed like it was all a mechanical procedure that was followed. There didn't seem to be any care or concern for our safety and our belongings. No one even came to see the leak in the ceiling. No one contacted us to make sure we were ok and if we had any damage to either ourselves or our property. I did contact the general manager a few days later. She said she had assumed everything was taken care of and there was no need to contact us. We will not be staying here again!!
10.0 Excellent
Pros: Very close to the airport, very clean and friendly. We dropped of our car at Enterprise and they picked us up there and brought us to the hotel. Very accommodating!
Cons: Nothing
9.6 Excellent
Pros: Very clean and quiet room.
10.0 Excellent
Pros: Convenient location. Hotel common areas and rooms were clean and well-maintained. Bed and pillows were comfy.
9.2 Excellent
Pros: Staff - so pleasing and friendly.
Cons: Not applicable
8.8 Excellent
Pros: Free airport shuttle; free breakfast with lots of options; good wifi speed
Cons: Location kind of isolated; not many good restaurants nearby
9.0 Excellent
Pros: Everything was good, love the breakfast just wish it had a indoor pool
Cons: No pool
10.0 Excellent
Pros: The front desk staff persin qhen i checked in was wonderful! Pleasant, accomodating and maanaged several things at once. A pro with a great attitude.
10.0 Excellent
Pros: It was conveniently located. Free and reliable shuttle service. Breakfast was yummy.
Overview Reviews
Come visit New England at our Bradley International Airport hotel.The Holiday Inn Express® Hotel & Suites Bradley Airport offers a newly renovated hotel near the Bradley International Airport. Our hotel's amenities include a 24 hour airport shuttle, to help you catch your flight.For registered guests our facilities feature an indoor pool, fitness center, business center with copy and print services, as well as computer access; and thanks to the free internet access we provide throughout the hotel, you will always stay connected. Be sure to start each day with a cup of hot coffee from the free, hot Express Start Breakfast Bar served each morning. Parking is free whilst you are checked in. We are also conveniently located near the Connecticut corporate offices of Ahlstrom, Travelers, PPG, The Morris Group, Alstom Power, C & S Wholesale & United Technologies.In addition, this area features a multitude of attractions. You can drive to Hartford or Springfield and enjoy their shopping and dining districts. The whole family will love exploring the CT Science Center or visiting Six Flags New England with their newest Hybrid Coaster- Wicked Cyclone! The historic Mark Twain House and Harriet Beecher Stowe House will please history buffs, too, and shopaholics can shop their fill at WestFarms Mall or the Shoppes at Buckland Hills.
10.0 Excellent
Pros: Quick check in. Room clean and comfortable.
Cons: I have no complaints
10.0 Excellent
Cons: no.
8.8 Excellent
Pros: Especially liked the young lady that checked us in. Great sence of humor.
Cons: Wake up call. I set the time from the phone, and called the front desk to reconfirm the wake up. I never got a wake up call and i was really upset. I informed the gentleman who checked us out and he just said sorry, must be a computer problem.
10.0 Excellent
Pros: Convenient shuttle just minutes to airport. Generous breakfast options. Efficient and pleasant staff.
8.0 Excellent
Pros: Convenience and comfortable room.
Cons: None
10.0 Excellent
Pros: Convenient to Bradley Overnighted got flight home and were very surprised at how nice!
10.0 Excellent
Pros: Well maintained. Hotel was very clean and updated. Staff was friendly and helpful. Breakfast was good. No complaints at all.
10.0 Excellent
Pros: Most comfortable hotel experience I've had in years. Excellent bed, large tv and shower with great pressure.
10.0 Excellent
Pros: My stay was wonderful! Staff was friendly and helpful. Breakfast was super delicious... and I love the fact that I had great variety of restaurants to choose from... one minor things was that the bathroom sink was slow to drain the water down... but other than that everything was perfect!
8.3 Excellent
Pros: Proximity to airport, comfort and cleanliness
10.0 Excellent
Pros: Everything.
Cons: What is not to like?
10.0 Excellent
Pros: Great breakfast, clean pool, comfortable bed, and room was pristine. We had a wonderful stay and didn’t want to leave!
Overview Reviews
The Hampton Inn Chicopee/Springfield hotel is located at the Crossroads of New England, only minutes from Springfield with easy access from both the Massachusetts Turnpike and I-91. This upscale hotel was built with attention to detail, with granite countertops, fireplace and water fountain just as you enter the oversized lobby. Our Massachusetts hotel is also a great spot for your leisure travel. We offer an indoor pool, whirlpool tub, fitness center and sundeck and are conveniently located near Six Flags New England, Basketball Hall of Fame, The Eastern States Exposition Center (The Big E), Yankee Candle, Magic Wings Butterfly and the Dr. Seuss Museum. For corporate guests the Hampton Inn Chicopee/Springfield hotel offers complimentary wireless Internet access in the lobby area and have 2,400 square feet of banquet space for your meeting needs. Every guest is certain to enjoy our "Yankee Hospitality". We love having you here at the Hampton Inn Chicopee hotel in Massachusetts!
10.0 Excellent
Pros: I have already answered this two times before, once in 2017 and once in early August. Nothing more to say except that I will be back.
10.0 Excellent
Pros: Clean, convenient..:. breakfast included...free parking... Friendly, respectful staff
Cons: Nothing
7.9 Good
Pros: Love the bed, always comfy!
Cons: The bathroom needs some updating. Had a minor odor and floor was stained. Only a desk chair in the room. Would have like another chair.
10.0 Excellent
Pros: It’s well located and very clean. The staff is friendly and breakfast was very good. I enjoyed my coffee maker and fridge. The tv was great... I felt comfortable and secure.
Cons: Next time I’ll take advantage of the gym.
8.0 Excellent
Pros: friendly staff. convenient location.
Cons: Was expecting a nicer room given this was a 4 star hotel.
7.9 Good
Pros: Staff very friendly. Hotel was off the highway and convenient for a one night stay!
8.3 Excellent
Pros: Location as a stopover
5.8 Okay
Cons: Window shades are light and dont close all the way
10.0 Excellent
Pros: It was quiet, clean, professional, friendly, and beautiful! Kids had a blast in the pool! The whole family loved the breakfast!
Cons: Tub was clogged, handicap accessible room did not accommodate our needs... not wide enough for a walker or wheelchair, and tub not wheelchair accessible.
10.0 Excellent
Pros: I have stayed here before. It meets all of my needs perfectly and the staff are beyond helpful. The breakfast is first rate. The woman who sets it up is a real gem. She doesn’t just serve food, she serves people.
9.6 Excellent
Pros: Location was very convenient, right off highway. Very clean room, a bit small though. Breakfast was good, plenty of options, some better than others. Complimentary newspaper in café.
Cons: Eggs at breakfast. Room a bit small. Pillows were too soft.
4.0 Okay
Cons: Not only did bathroom look grungy it was a handicap room and was disgusted that this was a handicap person would have to put up with
Overview Reviews
Come visit the newly renovated Homewood Suites by Hilton Hartford/Windsor Locks hotel, less than a quarter of a mile from Bradley International Airport. We are conveniently located within 15 miles of downtown Hartford, Connecticut and Springfield, Massachusetts. Our hotel has easy access to three interstate highways: I-91, I-95 and I-84. The Homewood Suites by Hilton hotel in Windsor Locks offers suites with king beds, two double beds and suites with real wood-burning fireplaces, as well as two-bedroom suites. Featuring exterior and interior entrances for your privacy and convenient close parking to your vehicle. All suites have a fully equipped kitchen, free wireless Internet, HBO, cable and all suites have two separate rooms offering a pullout sofa sleeper in the living room area. Other amenities included during your stay are a free hot breakfast every morning, evening social Monday - Thursday evening from 5:00 - 7:00 pm, outdoor pool, fitness center and a Business Center for your convenience. We also feature a coin-operated laundry, dry cleaning services and our Suite Shop offering last minute items for our guests. Our front desk attendants are happy to offer suggestions to area restaurants, malls and attractions within the greater Hartford/Springfield area. We look forward to welcoming you to our hotel and making your stay enjoyable!
10.0 Excellent
Pros: Everything
Cons: Crack under the door cold air was going in.
9.6 Excellent
Pros: It's nice to have a suite.
Cons: Slow internet.
9.2 Excellent
Pros: Cleanliness
Cons: The strangest hotel because breakfast ends at 9 am
10.0 Excellent
Pros: Room was so nice in appearance. Love the kitchenette, made things easier heating up leftovers etc.
Cons: N/a
10.0 Excellent
Pros: Spotless room. Suited very convenient. 2 sleeping areas with privacy from each other. I like Homewood suites as my hotel choice, this one was one of my favorites.
10.0 Excellent
Pros: THE STAFF WENT ABOVE AND BEYOND IN WELCOMING YOU UPON ARRIVAL, AND THE ROOM WAS WAS LIKE BEING AT HOME. IN ADDITION TO A VERY GOOD BREAKFAST, THEY ALSO OFFER DRINKS, AND FOOD IN THE EVENING MAKING YOU FORGET YOU ARE STAYING BY AN AIRPORT.
5.0 Okay
Pros: Asked for a ground floor room, they said okay. Then a woman checking in next to me complaining about the room she was given was given the ground floor double room. And she didn’t even need the double room! I had to carry my infant and her bassenet, stroller and car seat up the steps which were missing the hand rail. Very very dangerous! The rail was obviously under construction as the metal price it would normally hook up to was sharp and exposed. A small child could easily have hit there head on it walking down the steps. Bathroom door did not close. Pretty frustrating. All in all I would find a Marriott residence in over Hilton Homewood next time.
5.8 Okay
Pros: It was what was to be expected at Windsor Locks. Took a ride from front desk to room - rates are quite 'over the top' at $187.00
9.2 Excellent
Cons: I did not like that the building we stayed in was so far away from the front desk/ breakfast area. There was no parking near our room when we arrived late at night.
4.2 Okay
Pros: absolutely nothing.
Cons: My cousin and I were kicked out for “complaints” when we were barely there. We only used the hotel room as a place to lay our heads. We came back around 3 am and got kicked out almost near 4 am. with no warning
10.0 Excellent
Pros: We ended up being there on Thanksgiving Day, and the staff was absolutely marvelous! We only had breakfast because we had to catch a flight, but the staff was very warm and welcoming...AND even gave my 2-year-old some toys for the plane. The hot breakfast was nice, and the free shuttle to the airport was much appreciated since there were six of us.
10.0 Excellent
Cons: our air conditioner wasn't working 100%
Overview Reviews
The Sheraton Hartford Hotel at Bradley Airport is committed to making your stay as comfortable and convenient as possible. Whether you are looking to catch up on some work or spend some quality time with your family, you will feel right at home when you stay with us. Our location inside the Bradley International Airport is ideal for those flying in and out of New England. We’re highly ranked on TripAdvisor and located near top attractions including the Basketball Hall of Fame, Six Flags New England, and the New England Air Museum. Our pet-friendly hotel features 237 spacious guest rooms, Starbucks® Coffee, and complimentary high-speed internet access. Relax with a splash in our indoor pool or enjoy our fitness center. Dine at Concorde’s, our signature restaurant. Our hotel offers business amenities and is located near UTC Aerospace, American Honda, Amazon, Westinghouse, and other leading Connecticut businesses.
10.0 Excellent
Pros: Very easy access to airport
Cons: Nothing
9.6 Excellent
Cons: The air conditioning fan was a bit loud
7.9 Good
Pros: Airport property
Cons: Overpriced
8.8 Excellent
Pros: location andcomfortable room
Cons: TV was out most of the evening
8.0 Excellent
Cons: Too bright in room. Sheer drapes and many outside lights on. Lite up the whole room. I need a totally dark room for sleep
8.0 Excellent
Pros: Hotel was a minute walk away from the departure area.
Cons: The food.
9.6 Excellent
Cons: The bathrooms are very old style, old carpet
7.0 Good
Pros: On the concourse, great for those "flights from hell".
10.0 Excellent
Pros: Great to have a hotel at airport when you have late night flight that has been delayed.
10.0 Excellent
Pros: Simple helpful clean accommodating quiet convenient
Cons: Elevators were down but staff was overly available and attentive
10.0 Excellent
Pros: Quiet stay. Very friendly, helpful check-in. Love already being at the airport. Room and bathroom were spotless.
10.0 Excellent
Pros: Convenience to airport
Overview Reviews
Whether a business trip or a weekend getaway, Springhill Suites Hartford Airport/Windsor Locks, promises a refreshingly unexpected stay we know you'll appreciate. Indulge and unwind in our spacious suites designed with separate spaces to relax and get some work done. Then head to our lobby for a complimentary hot breakfast each morning or a beverage from our 24-hour market. Our delicious breakfast lets you indulge in healthy options like scrambled eggs, fresh spinach, whole strawberries and Greek yogurt or more decadent choices including flaky croissants and delicious scones.
9.6 Excellent
Pros: Gentleman at the front desk was top notch! Answered all our questions, was polite and courteous the entire trip. Addressed us by name! He is what a front desk person should be!
10.0 Excellent
Pros: The staff was fabulous and very friendly!
Cons: The carpet in the room (only at the door) needed cleaning.
7.5 Good
Cons: The front desk clerk was very rude at check in. She even threw my ID at me, then we later called down for a fan and I was hung up on, she told me she was too busy to help. Extremely rude.
10.0 Excellent
Pros: I love the location,the cleanliness,the size of the room and the private sector between the sleeper sofa and the bedroom. It was worth the price.
4.0 Okay
Pros: Location. Staff was also friendly and attentive.
Cons: The design is awful. There were literally 3 drawers: 2 the size of shoe boxes. The 3rd was the same width but yspoon drawer deep. After accepting I was living out of a suitcase, I discovered the glass bathroom doors wake everyone up in the middle of night
7.1 Good
Pros: Bed was comfy. Great location. Staff were friendly.
Cons: Sofa was not clean and had stains. Pool and gym were very small.
10.0 Excellent
Pros: Room was clean and comfortable. Breakfast was hot and very tasty.
10.0 Excellent
Pros: Everything!! Check in was a breeze and the staff couldn’t have been more helpful. Room was beautiful and spacious. Very clean. Would definitely stay here again and would recommend it. Very close to airport.
Cons: No
8.8 Excellent
Pros: Staff was super friendly and accommodating. GREAT CUSTOMER SERVICE! Appreciated the joining rooms! Hot breakfast was good quality and even offered shredded cheese, salsa and baby spinach for the eggs! They also had Chobani greek yogurt! Yum! They also had the standard waffle iron or you could make 4 small circular waffles which was convenient for my family. Overall was a great stay. Loved the Paul Mitchell soap, beds were comfy and sheets were soft! My son didn't wake up once!
Cons: Housekeeping didn't clean the shower. Also, the rugs felt like they needed a good shampoo. Pool was TINY. Would be nice if they had fresh fruit options like strawberries & blueberries for the yogurt. They had unripe bananas and moldy oranges. Wish they had more options for toiletries and medicine at the hotel grocery department. I really needed BENEDRYL and they only had advil and Tylenol. I think they would benefit from additional options especially there is not a CVS on the strip.
10.0 Excellent
Pros: pool water was warm great for small kids. Ample breakfast options.
10.0 Excellent
Pros: We loved the room, Which was really well-designed with a stylish sitting area, comfy beds, and a separated toilet and shower area. What we loved most though was the staff. I had a fall necessitating a trip to the ER, and the team of Keisha, Jamal, and Jermaine were outstanding in their help, kindness, professionalism. They treated me like family.
9.0 Excellent
Pros: Check in was easy and efficient. Room was very comfortable. Shuttle to airport was ready and waiting when we wanted to go.
Cons: No night light in the room.
Hilton Garden Inn Springfield, MA - Springfield - Building
13
8.4 Excellent (636 reviews)
Overview Reviews
The Hilton Garden Inn Springfield hotel in Massachusetts is located on the grounds of the new Basketball Hall of Fame just minutes away from downtown Springfield and other major attractions such as Six Flags New England, The Big E and Bradley International Airport. The hotel is attached to Chicago UNO's Grill for dinning along with five other award-winning restaurants all on the same grounds. Deluxe accommodations, friendly service and a relaxed atmosphere await our Hilton Garden Inn Springfield hotel guests. Certain to please the busy executive or leisure traveler to Massachusetts are our array of special amenities including: complimentary high-speed Internet access with secure PrinterOn remote printing, in-room hospitality center with microwave, refrigerator, coffee maker, two dual line phones with voicemail and data ports, large work desk, ergonomic chair, complimentary HBO and complimentary USA Today each weekday morning. The Hilton Garden Inn Springfield hotel features a heated indoor pool, whirlpool, fitness center and a 24-hour complimentary business center. The Hilton Garden Inn Springfield, Massachusetts hotel's restaurant, The Great American Grill, serves freshly prepared breakfasts daily. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. There are lots of other fun things to do while in town.Shoot hoops with the stars at the Basketball Hall of Fame. Ride Superman at Six Flags. Make your own candles at the Yankee candle factory. Touch live butterflies at Magic Wings. See the Cat-in-the-Hat at the Dr. Seuss National Memorial. View famous picture book art at the Eric Carle Museum. Experience award-winning performing arts at City Stage & Symphony Hall.or shop at Western Massachusetts largest Mall - only five minutes away from the Hilton Garden Inn Springfield hotel. The Hilton Garden Inn Springfield hotel is conveniently located close to area businesses including Baystate Medical Center, Friendly's Ice Cream, Spalding, Top Flight, Smith & Wesson, Lego, Peter Pan Bus Lines, Hasbro/Milton Bradley, Lenox/American Saw, MassMutual. Nearby colleges, Springfield College, Our Lady of the Elms, STCC, AIC, Bay Path, Western New England, Holyoke Community, Mt Holyoke, Smith, Westfield State, Hampshire, U-Mass & Amherst. ***** Everything. Right Where You Need It. *****
10.0 Excellent
Pros: Location and cleanliness
Cons: N/A
9.2 Excellent
Cons: The bad fruit at breakfast. Both of us got diarrhea due to bad melon.
10.0 Excellent
Pros: The hotel was very clean and seemed like it was newer. The location is perfect, located in the same parking lot as the Basketball Hall of Fame and less than a $10 Uber ride to MGM Springfield and the Mass Mutual Center
Cons: Nothing
3.0 Mediocre
Pros: Staff
Cons: Next to the train tracks which frequently was used in the middle of the night!
9.2 Excellent
Pros: Beds were comfortable Restaurant options nearby
Cons: Too much chlorine in the pool made it hard to breathe. Breakfast was expensive
10.0 Excellent
Pros: The staff were wonderful and very eager to help. The room was warm and inviting. The bed was like sleeping on a cloud. Breakfast was tasty with an incredible selection.
Cons: Nothing it was AWESOME!!!!
7.5 Good
Pros: Location perfect
Cons: Beds were a little lumpy and furniture a little worn, not as nice as other Hilton’s I have stayed in
8.0 Excellent
Pros: Near restaurants, highway and basketball hall of fame. There's also an LA Fitness nearby. You can walk to 4 restaurants as they are across the parking lot. Laundry room came in handy. Sarah was very nice at the front desk.
Cons: The furniture is a bit outdated and could use a bit updating.
10.0 Excellent
Pros: Close proximity to highway and casino
2.5 Mediocre
Cons: Horrible smell in the hotel. It is located near a sewage plant.
8.8 Excellent
Pros: No soundproofing. I could hear the entire word for word conversations of my neighbors.
Cons: Nicely decorated and very comfortable.
7.5 Good
Pros: They could have a greater selection of healthier choices
Cons: The rug in the halls were dirty and the room was not very clean we stayed there for 7 days
Overview Reviews
Candlewood Suites Windsor Locks offers guests a comfortable extended stay. Conveniently located near the Hartford Bradley International Airport, the Candlewood Suites Hotel in Windsor Locks, CT offers free airport and area shuttle service. The hotel is easily accessible to downtown Hartford, CT and Springfield, MA, as well as area attractions and businesses. Extended stay guests of our pet friendly Windsor Locks hotel can enjoy spending an afternoon at Six Flags New England or the Eastern States Exposition Grounds. Tours of the historic Mark Twain House, the New England Air Museum and the Springfield Basketball Hall of Fame are also less than 12 miles from our Windsor Locks, CT accommodations. While lodging in Windsor Locks, CT, business-oriented travelers can appreciate our hotel near Bradley International Airport and companies such as Hamilton Sundstrand, Ahlstrom, American Honda and Travelers. To best accommodate our guests' business needs, we offer over 900 sq. ft. of meeting space and a 24-hour business center. During your visit, you can enjoy the comforts of home and the convenience of a regular routine. Free high-speed Internet access is provided, and an indoor swimming pool, a well-equipped fitness center, a DVD lending library and an outdoor barbecue gazebo are also available on-site. As you plan your trip, we hope you will explore ourexceptional Windsor Locks hotel rates and make your reservations with us today.
8.8 Excellent
Pros: The availability of extra appliances if needed, games, snacks, the gum, and pool. The hotel is next to Spare Time Entertainment where there’s food, drinks, bowling, and arcade games.
9.6 Excellent
Pros: Our reservation was messed up so the hotel didn't have the king suite we'd booked. They offered a queen suite which was unacceptable. They offered us a second queen suite at no charge. The rooms weren't connected so this wasn't very convenient but we appreciated their efforts to meet our needs.
Cons: It's an airport hotel so there's not much 'neighborhood'. Nearby restaurants were McDonalds and Dunkin Donuts. We drove to a restaurant that we noticed on the trip to the hotel.
7.9 Good
Pros: Great location near the airport with a free shuttle that picked me up in 10 minutes. Really nice staff which means a lot to me. I was there only overnight, arrived late, so no chance to check out facilities.
10.0 Excellent
Pros: front office staff- hotel employee very friendly, courteous, and helpful. room was clean, comfortable and spacious
Cons: room key card malfunctioned more than once but hotel employee went above and beyond helping to rectify the situation
10.0 Excellent
Pros: The staff was very friendly and helpful also the bed and the room was comfortable I enjoy my self.
10.0 Excellent
Pros: Nice place, close to the airport.
7.5 Good
Pros: Breakfast was not offered.
Cons: There should be something to indicate the wall thermostat controls heating and cooling.
7.5 Good
Pros: Nice staff, local
Cons: My room smelled disgusting they need to deep clean the carpets. My AC in room 125 smelled gross and didn’t get cold.
8.3 Excellent
Pros: The bed was comfortable, the staff were pleasant.
Cons: Having an handicap room that I didn't ask for,the smell coming from the air conditioner
10.0 Excellent
Pros: Clean larger room with a full size refrigerator
7.5 Good
Cons: The air in room was not working.
10.0 Excellent
Pros: Extremely clean. Accommodations great. Staff was very friendly and efficient.
Overview Reviews
Short-term and extended-stay travelers agree that Residence Inn West Springfield is the top choice of hotels in West Springfield, MA for comfort, convenience, and value. Our hotel is located between I-91 and U.S. Route 5 only minutes from Six Flags New England, The Naismith Memorial Basketball Hall of Fame, and Westover Air Force Base. We're less than a mile from the Baystate Medical Practices and less than seven miles from Vibra Hospital of Western Massachusetts and Holyoke Medical Center so guests can stay close to their loved ones. Enjoy spacious accommodations with separate living, sleeping and dining areas, fully equipped kitchens, HDTVs with premium channels and well-lit work areas. Our Residence Inn West Springfield hotel also offers free Wi-Fi, hot breakfast daily and The Mix evening social three nights a week. We look forward to welcoming you to Massachusetts and being your home away from home.
9.2 Excellent
Pros: The gal was helpful at the desk, she made arrangements to get a a room with a separate bedroom
Cons: Booking sold us a suite with a separate bedroom. When we arrived it was a studio suite no bedrooms! we were disappointed then the gal arranged things so we had a suite with a bedroom
8.0 Excellent
Pros: The fireplace was a nice touch.
Cons: probably not the hotel's fault but someone kept ringing our room phone every 15 minutes from 3-6am.
10.0 Excellent
Pros: Clean, warm and friendly staff! Breakfast was yummy!! My kids enjoyed the pool!
Cons: There wasn't much to complain about! We were on the first floor, so we did experience a few ants. I was a bit shocked to have to pay for parking, daily. Never came across that with Marriott. The enterence to the street off Riverdale REALLY needs to be repaired!!! Huge pot holes, accident waiting to happen.
9.6 Excellent
Pros: Kitchen in room was great. Clean. Recently renovated.
7.0 Good
Pros: Nice hotel; good value.
Cons: Only downside was the hotel was under a major renovation. So, there was a lot noise in the daytime hours.
8.0 Excellent
Pros: Rafael was very nice and accommodating. It's near restaurants and the highway. Upgraded rooms. Definitely recommend!
6.0 Good
Pros: I liked that everything was updated
Cons: I did not like the beds did not like the breakfast and did not like the fact that we had to pay for parking!!! I did not like that the room I booked was supposed to sleep food. Only 2. There was no pull out couch.
8.8 Excellent
Pros: The rooms were great, the bed was phenomenal nice and clean just little things with the bathroom, but overall very nice.
Cons: The parking area is horrible need to redo the lines and handicap paint because it is faded and the basketball court or tennis courts needs big up date you have people hanging around on the sides just not to inviting. I never saw any security not foreshore if they have one or not.
8.0 Excellent
Pros: Great breakfast and staff.
Cons: It had construction going on. We heard the trucks in the morning.
10.0 Excellent
Pros: Great place
Cons: Having to pay for parking 10 per day..also need smoking rooms
5.8 Okay
Pros: Bed was comfortable
Cons: The room we got was not the one I booked online. We were supposed to have a king bed with sleep sofa and was told they dont have ANY rooms with sofas. They did bring up a twin air mattress for my 10 year old though Also the pool and hot tub were being renovated so they were not available. They pretty much told me booking.com has outdated information.
7.5 Good
Pros: Property was very clean and modern. Shower was excellent.
Cons: Walk way needs repair.
Overview Reviews
Experience the benefits of seamless travel at the Sheraton Springfield Monarch Place Hotel. Ideally situated at the Crossroads of New England, in the heart of Downtown, within walking distance to the MassMutual Convention Center, MGM Springfield, many local restaurants, and so much more! Our hotel welcomes you with refined accommodations, thoughtful amenities and elevated service. Whether you're here for work or to visit nearby attractions including MGM Springfield Casino, Dr. Seuss Museum, the Basketball Hall of Fame or Six Flags New England, you'll find everything you need to thrive. Stylishly appointed rooms and suites offer an upgraded Guest Room Experience, you can now stream your favorite shows and movies by accessing your Netflix, Hulu, Spotify, and Pandora right in your guestroom. Start your day with a coffee at Starbucks® or a meal at PICKS Restaurant, or join friends for a bite and a drink at MVP.pub, our vibrant sports bar. We're looking forward to making your stay special.
8.0 Excellent
Pros: The location was excellent and the room were updated and nice
Cons: The check in process was long. Not enough help.
10.0 Excellent
Pros: Great stay
8.0 Excellent
Pros: Fantastic location
Cons: No complimentary breakfast, no microwave
10.0 Excellent
Pros: The room was great. The staff was very friendly and helpful. Especially the hotel employee, he went above and beyond!!
10.0 Excellent
Pros: The rooms are amazing. Beds are like heaven.
Cons: The parking cost should be included
9.0 Excellent
Pros: amazing and we got an upgrade
Cons: everything was great
6.0 Good
Pros: Location
Cons: Our room was not available at 5:30pm on the day of check-in. Also, housekeeping then knocked on the door the following morning at 8:30am.
5.0 Okay
Pros: The bed was great.
Cons: $20 parking fee is exorbitant and not mentioned anywhere upon booking. If I’d have known I probably would have booked elsewhere. Also the walls were incredibly thin and very little sense of privacy as you could hear everything your neighbor was
8.8 Excellent
Pros: The room was clean, comfortable and spacious. We had a corner king with views of monuments and the water. The bathroom shower was large with a rain shower head. Quiet, convenient to local restaurants and the casino. Good quality for the price.
Cons: Price for parking in hotel garage is high considering what they charge for rooms. You can park for free on the surrounding streets.
8.0 Excellent
Cons: Lack of water pressure in shower was the only negative.
8.0 Excellent
Pros: Great location!
Cons: Maybe need some better attention to maintenance. Sink didn't drain.
2.0 Mediocre
Cons: Microwave and frig looked like it came from junk yard.

Best Rooms in West Springfield

Candlewood Suites West Springfield - West Springfield - Building
1
8.2 Excellent (286 reviews)
Overview Reviews
Hotel's Amenities in West Springfield, MA, ensure comfort. Set along the Connecticut River in West Springfield, MA, this hotel is in the ideal location for every traveler. The Candlewood Suites West Springfield hotel's location makes it easy to get to destinations because we are located near the intersection of I-91 and I-90, and less than 30 minutes from three different airports. The hotel's setting in West Springfield is perfect for all business travelers. Guests staying at the hotel have access to multiple large businesses like Baystate Health, MassMutual, Mercy Medical Center and countless more. Also he greater Springfield area is home to more than 15 universities and colleges. If leisure is the reason for your stay, the hotel's location is near Six Flags New England, one of the largest theme parks in the region, the Basketball Hall of Fame, Eastern States, MGM Casino and serveral museums including Dr. Seuss. The hotel's property is just two miles from the MassMutual Center, which hosts many concerts and events. Eastern States Expo is nearby which features horse shows, trade shows like EASTEC, and the "BIG E." Guests can grill out in the gazebo, relax in the whirlpool and heated, indoor pool or the 24-hour Fitness Center with all brand new equipment. We also have the Cupboard featuring complimentary Maxwell House coffee. The Candlewood Suites® West Springfield hotel's amenities ensure guests "Consider Us Home".
10.0 Excellent
Pros: The bed was very comfortable,clean and soft. Slept all night.
Cons: The coffee. Lol. Other than that it was a great place. Thank you.
8.5 Excellent
Pros: Room was great and bed very comfortable slept great
Cons: Great location next to the fair
8.3 Excellent
Pros: Room was clean and offered opportunity to do your own cooking. Laundry basket if you needed to do laundry. All cooking pans, glasses, silverware, dishes one needs. Also had detergent for dishwasher.
Cons: elevator was not in use from 8:30 - 10:30 on Sept 24. Shared my concern with staff that it created an issue for us. We were told to leave before 8:30 or wait until 11:00 regular check out time. I expressed our concern because my husband needs hip surgery and is unable to do the stairs without discomfort. No offer was made to change our room. Felt this person needs to be sensitive to health issues.
9.2 Excellent
Pros: Very friendly and accommodating staff. Great place for the money, great value!!!
6.3 Good
Pros: Laundry didn't work and messed up my day.
Cons: Laundry that worked properly
3.8 Mediocre
Pros: Kitchen was convenient
Cons: Small uncomfortable beds Pullout bed was very uncomfortable Expensive for the area Need for repairs is very evident
8.8 Excellent
Pros: Overall it’s close
Cons: Na
8.8 Excellent
Pros: Love the kitchen had everything we needed. The bed was very comfortable.
2.9 Mediocre
Pros: They cleaned our room after 5 days, even though they said we were not entitled to a room cleaning
Cons: Scammers!!! They charged us rack rate and did not honor our rate from booking.com. Almost three times the rate when it was booked! Scam!
10.0 Excellent
Pros: Tht pool water was warm relaxing was amazing night
Overview Reviews
Short-term and extended-stay travelers agree that Residence Inn West Springfield is the top choice of hotels in West Springfield, MA for comfort, convenience, and value. Our hotel is located between I-91 and U.S. Route 5 only minutes from Six Flags New England, The Naismith Memorial Basketball Hall of Fame, and Westover Air Force Base. We're less than a mile from the Baystate Medical Practices and less than seven miles from Vibra Hospital of Western Massachusetts and Holyoke Medical Center so guests can stay close to their loved ones. Enjoy spacious accommodations with separate living, sleeping and dining areas, fully equipped kitchens, HDTVs with premium channels and well-lit work areas. Our Residence Inn West Springfield hotel also offers free Wi-Fi, hot breakfast daily and The Mix evening social three nights a week. We look forward to welcoming you to Massachusetts and being your home away from home.
9.2 Excellent
Pros: The gal was helpful at the desk, she made arrangements to get a a room with a separate bedroom
Cons: Booking sold us a suite with a separate bedroom. When we arrived it was a studio suite no bedrooms! we were disappointed then the gal arranged things so we had a suite with a bedroom
8.0 Excellent
Pros: The fireplace was a nice touch.
Cons: probably not the hotel's fault but someone kept ringing our room phone every 15 minutes from 3-6am.
10.0 Excellent
Pros: Clean, warm and friendly staff! Breakfast was yummy!! My kids enjoyed the pool!
Cons: There wasn't much to complain about! We were on the first floor, so we did experience a few ants. I was a bit shocked to have to pay for parking, daily. Never came across that with Marriott. The enterence to the street off Riverdale REALLY needs to be repaired!!! Huge pot holes, accident waiting to happen.
9.6 Excellent
Pros: Kitchen in room was great. Clean. Recently renovated.
7.0 Good
Pros: Nice hotel; good value.
Cons: Only downside was the hotel was under a major renovation. So, there was a lot noise in the daytime hours.
8.0 Excellent
Pros: Rafael was very nice and accommodating. It's near restaurants and the highway. Upgraded rooms. Definitely recommend!
6.0 Good
Pros: I liked that everything was updated
Cons: I did not like the beds did not like the breakfast and did not like the fact that we had to pay for parking!!! I did not like that the room I booked was supposed to sleep food. Only 2. There was no pull out couch.
8.8 Excellent
Pros: The rooms were great, the bed was phenomenal nice and clean just little things with the bathroom, but overall very nice.
Cons: The parking area is horrible need to redo the lines and handicap paint because it is faded and the basketball court or tennis courts needs big up date you have people hanging around on the sides just not to inviting. I never saw any security not foreshore if they have one or not.
8.0 Excellent
Pros: Great breakfast and staff.
Cons: It had construction going on. We heard the trucks in the morning.
10.0 Excellent
Pros: Great place
Cons: Having to pay for parking 10 per day..also need smoking rooms
5.8 Okay
Pros: Bed was comfortable
Cons: The room we got was not the one I booked online. We were supposed to have a king bed with sleep sofa and was told they dont have ANY rooms with sofas. They did bring up a twin air mattress for my 10 year old though Also the pool and hot tub were being renovated so they were not available. They pretty much told me booking.com has outdated information.
7.5 Good
Pros: Property was very clean and modern. Shower was excellent.
Cons: Walk way needs repair.
Hampton Inn West-Springfield - West Springfield - Building
3
8.3 Excellent (408 reviews)
Overview Reviews
Enjoy the amenities that make the Hampton Inn West Springfield hotel the place to stay while visiting western Massachusetts. You'll enjoy complimentary high-speed Internet access, complimentary parking and complimentary HBO. Start your day with our famous breakfast buffet featuring a hot item daily. With our all new ''Cloud Nine'' bedding, a good night's sleep is guaranteed. Rain or shine, our hotel guests enjoy local attractions such as Six Flags New England, Yankee Candle Company, the New England Air Museum, the Naismith Memorial Basketball Hall of Fame, Magic Wings Butterfly Conservatory and much, much more. Located at the Crossroads of New England off of I-91 at Exit 4, our Hampton Inn hotel is easy to get to from any location. The Hampton Inn West Springfield hotel is surrounded by shops and restaurants and is minutes away from downtown Springfield, home to the new Massachusetts Mutual Convention Center. Whether in town for work or play, the Hampton Inn West Springfield's 125 stunningly renovated rooms will welcome you and our friendly, professional hotel staff will make your stay a memorable one. Hampton Inn West Springfield.we love having you here!
10.0 Excellent
Pros: I requested a late checkout and the staff was able to provide with no issues
Cons: Water bottles available in the room would have been nice
9.0 Excellent
Cons: We were placed in a handicapped accessible room(we did not request it).My only issue was that the shower head was hand held with no way to attach it above my head to shower hands free - quite inconvenient and tricky to shower without sitting on the stool.
10.0 Excellent
Pros: Everything
Cons: No
10.0 Excellent
Pros: The beds were comfy. The ac is ice cold. Nice decor. Comfortable bathroom. Nice pool. Complimentary breakfast that was delicious! So many options. Check out at noon. It's an overall nice hotel. When you stay here they give you a list of restaurants that are in the area that will give you 10% off of your bill. I ordered in though room service through a restaurant that was near by. Oh did I mention that they accept pets! For no extra charge! Everyone loved my dogs. Thank you! Will definitely stay again.
Cons: Nothing I can say that I didn't like.
10.0 Excellent
Pros: staff was very helpful,&courteous, great breakfast ! best location to visit the Big E !!!
Cons: no improvements needed
7.9 Good
Pros: Staff and Breakfast Excellent. Hotel need some renovations
5.0 Okay
Pros: Beds are always comfortable. Had a hcp accessible room
Cons: The shower we feltnwasnt clean. The handheld had hair sticking to the head. Really gross. A little more attention to the details would go a long way. Hilton wouldn't be happy.
4.6 Okay
Pros: Just like the friendly people at the desk but the place is very noise very hard to sleep with the traffic in the street. Not a great location for a Hotel in a street with so much trafic
Cons: Noise inside and out
9.6 Excellent
Pros: Our housekeeper, Nagham, was very efficient and friendly!!
5.4 Okay
Pros: Nothing
Cons: Noise place traffic horrible and all night hard to sleep Morning other guests make early noise not a good place to stay if you like to relax
10.0 Excellent
Pros: The breakfast was hot and tasty!
10.0 Excellent
Pros: Overall a very good experience. I booked mainly for the outdoor pool which was very nice and was open until 9pm. The breakfast was very good and the staff were all very friendly. I would definitely stay again.
Best Western Springfield West Inn - West Springfield - Building
4
8.1 Excellent (945 reviews)
Overview Reviews
When the Eastern State Exposition is calling, nothing beats a stay at this quiet West Springfield, MA hotel where every guest is treated like a VIP. Duck into the Basketball Hall of Fame for some much-needed fan-faring. Head over to the nearby Six Flags® of New England for thrills, rides, and some of the best shopping and dining around. No matter what brings you to this part of New England, from an event at MassMutual Center® to a quiet and romantic getaway, staying at the cozy West Springfield, MA hotel is a must. If you’re searching for hotels in West Springfield MA with easy access from Highway 90 and 91 then our hotel is the perfect choice. Whether heading to a business meeting or a local attraction the Best Western Springfield West Inn is centrally located. The Connecticut River is to the back of the building, and an ideal backdrop for couples on an intimate vacation. However, the property is also close to the Eastern State Exposition and the Big E, so whether you prefer to stay in or explore, there’s always something happening nearby. The Bay State Hospital is conveniently close to this West Springfield property, and staff members warmly welcome healthcare workers, medical tourists and visiting loved ones. Business travelers with Hood Corporation consider this their second home, with each guestroom equipped with all the amenities to make extended stays comfortable. If you’re here for business, be sure to take some time out to discover the joys of nearby Six Flags® New England! Travelers come from all over to discover this jewel of New England. From the local horse shows to some of the best seafood in the state, start planning your trip by choosing the most accommodating hotel. Every member of staff is committed to making your stay the best it can be, from the minute you arrive until the speedy and friendly checkout at this West Springfield hotel. Book your upcoming stay at Best Western Springfield West Inn today! Enjoy your stay.
10.0 Excellent
Pros: Easy registration and good location. Clean and comfortable.
Cons: Would be nice to have a lounge chair but not necessary.
9.6 Excellent
Pros: Nice room, comfortable bed. Breakfast was good.
10.0 Excellent
Pros: Breakfast was good, lots of options and person taking care of things was on the ball and very friendly. One of the best Motel/ Hotel breakfasts we have had.
Cons: Can't think of anything right now.
8.3 Excellent
Pros: Location, close to the interstate and restaurants.
Cons: No hot tub. There was a guard rail divider in the middle of the street that wouldn’t allow you to make a left-hand turn. You had to make a right hand turn and then go about a half mile in order to make a left-hand U-turn.
10.0 Excellent
Pros: The rooms were clean,it was a great price,and the staff was very nice.
Cons: The only complaint I had was there wasn't a microwave in my room
8.0 Excellent
Pros: The room was pleasant and well lit. I arrived at night, after a long day, and was able to get comfortable quickly.
Cons: The bed was a little too soft.
9.0 Excellent
Pros: The location was perfect for my travels. Price was good as many other surrounding hotels were much more expensive. I like that breakfast is included.
Cons: Breakfast room was quite small.
9.2 Excellent
Pros: Convenient location for The Big E. Free breakfast buffet is phenomenal, I usually stay here once a year.
Cons: On one side of a divided highway.
10.0 Excellent
Pros: The building was very clean. The staff very friendly especially Lori at the front desk. The lady in the breakfast room kept that area immaculate.
Cons: Nothing
9.0 Excellent
Pros: Staff was professional
Cons: Rooms were small
10.0 Excellent
Pros: Breakfast was good. The location was very good. The hotel was quiet.
Cons: Wish the pool was open, would have been perfect.
3.8 Mediocre
Pros: The front desk staff
Cons: Every thing except your front desk staff