Pros (+) Breakfast was kind of limited.
3 stars
MainStay Suites Northbrook Wheeling
Photos of MainStay Suites Northbrook Wheeling
Overview
MainStay Suites Northbrook - Wheeling offers free WiFi, free continental breakfast, an exercise room, and guest laundry facilities. Guest rooms feature a fully equipped kitchen, premium cable channels, flat-screen TV, coffee maker and separate work desk. We are 27 miles from downtown Chicago, close to local attractions including the Family Aquatic Center at Heritage Park, Korean Cultural Center of Chicago, Arlington International Racecourse, Chevy Chase Country Club, LEGOLAND Discovery Center Chicago and the Forest Preserve District. Plus, with every stay, you can earn points toward free nights, gift cards and more with our Choice Privileges Rewards program.
Amenities at MainStay Suites Northbrook Wheeling
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Dishwasher
- Kitchen/Kitchenette
- Microwave
- Kitchenware
- Stovetop
- Ice maker
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Grocery deliveries
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Services and conveniences
- Business center
- Key card access
- 24hr front desk
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Outdoor
- Grill
Laundry
- Iron and ironing board
Things to do
- Casino
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of MainStay Suites Northbrook Wheeling
6.5
Okay
357 verified ratings
Wonderful
131
Very good
52
Good
47
Okay
32
Fair
21
Mediocre
16
Poor
58
Summary of reviews
Guests say
Guests reported a range of issues during their stay, primarily citing poor service and cleanliness as major concerns. Many reviews mentioned unhelpful staff and dirty rooms, with specific complaints about hair and unclean bathrooms. Breakfast options were also criticized, with guests feeling that the offerings were inadequate. However, some guests appreciated the room layout and amenities like the evening snack and laundry facilities.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.5 out of 10
273 reviews
6 out of 10
21 reviews
8.4 out of 10
4 reviews
All reviews
Pros (+) Excellent breakfast selection changed daily
Pros (+) Clean!
Cons (-) Tv in the room was small and across the room. Bathtub faucet leaked a lot! You could see they tried to fix it but not correctly. Pillows were bad
Pros (+) Very clean throughout.
Cons (-) The bed seemed small, like a full although it was listed as a queen. No ice machine. An ice machine is needed regardless of refigerator freezers in room. Didn't stay long enough to make ice.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
Guests have mentioned that the hotel is very clean and comfortable, with a great staff ensuring a clean environment.
Is the hotel pet-friendly?
Pets are allowed at the hotel, although charges may apply. It's a great option for those traveling with their furry friends.
What are the best features of the hotel room?
Guests have appreciated the comfortable and clean rooms, with amenities such as a fridge, microwave, and kitchenette, making their stay convenient and enjoyable.
How is the hotel's customer service?
The staff has been described as very friendly and helpful, providing a pleasant and accommodating experience for guests.
What is the parking situation at the hotel?
The hotel offers free parking, providing convenience and ease for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Inspection
Some guests reported cleanliness issues, so consider asking for a room inspection upon check-in to ensure it meets your standards.
Consider Bringing Cooking Utensils
While the rooms have kitchen facilities, some guests noted a lack of cooking utensils, so consider bringing your own if you plan to cook.
Check for Nearby Attractions
The hotel is close to Heritage Park, so take advantage of this nearby attraction for outdoor activities and relaxation.
Inquire About Housekeeping
If you prefer regular housekeeping, inquire about the hotel's housekeeping policy as some guests mentioned that housekeeping is not provided unless requested.
Verify Room Amenities
Some guests found the room amenities to be lacking, so it may be helpful to verify the availability of amenities such as toiletries, kitchenware, and bedding upon check-in.
Be Mindful of Noise
Several guests mentioned noise disturbances, so consider requesting a quiet room location or bringing earplugs for a peaceful stay.
Check the Bathroom
Some guests reported cleanliness issues in the bathroom, so it's advisable to inspect the bathroom upon arrival and report any issues to the staff promptly.
Confirm Wi-Fi Speed
If you rely on high-speed internet, verify the Wi-Fi speed with the hotel as some guests experienced slow internet during their stay.
Clarify Breakfast Inclusions
While the hotel offers complimentary breakfast, some guests were disappointed with the quality, so it may be helpful to clarify the breakfast offerings before your stay.
Consider Bringing Pet Supplies
If traveling with pets, consider bringing your own pet supplies as some guests mentioned a lack of amenities for pets.
Location
8000 Capitol Drive, Wheeling, IL 60090
What's nearby
- Heritage Park1.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about MainStay Suites Northbrook Wheeling
Low season | February |
|---|---|
High season | March |
Average price (weeknight) | $75 |
Average price (weekend night) | $83 |
When to book a room at MainStay Suites Northbrook Wheeling
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at MainStay Suites Northbrook Wheeling
FAQs when booking at MainStay Suites Northbrook Wheeling
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Value for money | 7.2 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 9.1 mi |
Everything you need to know for your stay in Wheeling
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