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A first online booking, which was cancelled again, was confirmed to me by e-mail to have been cancelled. However, in the it system of the hotel's reception at arrival it was not cancelled. It was very hard for me as a stranger to find the gate of the premises located on a dark country road by car at arrival at night, as it was not lightened at all. The lightning at the bathroom mirror was not satisfactory to me for shaving purposes.
Good spa facilities and clean spacious rooms. When I got to the hotel they did not know about my booking. They said booking.com send them bookings by fax and it is unreliable. This is the second time this has happened. The hotel is fine!
Lift down two flights of stairs was not working during our stay.
Room was excellant
leisure facilities - Good sized Swimming pool. Rooms were very spacious. Postal code given did not lead to the hotel but to a dark side road about 4 miles from the hotel-rang the hotel for the correct post code to use. The main reception area lacked warmth & atmosphere
The silence, the friendly people the good room The breakfast wasn't the best we had.
the breakfast in the conservatory overlooking golf course was lovely
High standard of rooms and hotel in general Nothing
Very comfortable, clean, quiet and friendly in pleasing surroundings. It will be good when the leisure club is open
Good quality and comfortable accommodation good food and nice efficient staff Pity the price of drinks was so high.