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Older property meticulously maintained. Very very clean. Friendly staff with excellent communications skills.
I liked that there were plenty of towels, wi-fi worked well, there was a freezer in the fridge and it actually froze things, the bottled water left in the room was free. The bed was very comfortable. It had all the basics for pleasant over-night stay. The staff was very friendly and helpful.
I love the vintage furniture with modern updates. The blankets were nice too Kind of annoying you can only turn in from one direction. We had to make a u turn coming from the other way. No big deal though
Clean,convenient to surgery center.
Room was very clean and comfortable. Staff was very nice and helpful. I would recommend Sovana Inn to any travelers. Best value we found. Room was nicer than many we stayed at for much more money. Can't think of any dislikes.
Front staff were very friendly and helpful. Facility was clean. Would stay there again, but would advise they honor their pool/slide hours. We chose this motel for the pool/slide for our son. We were a bit Disappointed in the pool. It would be nice if the slide hours were posted because we were in the pool for 10 minutes then the lifeguard announced he needed to take a break, closing the slide for 20-30 minutes. The pool/jacuzzi hours were posted as 9a-10p, but the lifeguard asked us to get out of the jacuzzi 10 minutes early so he could add chemicals. One morning we had to ask someone to unlock the pool for us, and once again the slide was closed, due to no lifeguard on duty.
Hallway smelled old and smokey
The life guard poured chemicals over my son's head while in the hot tub! He was an absolute narcissistic jerk. Will NEVER return here again..
Pool and outdoor seating area. Mattress.
Good price Location, some sketchy looking people hanging out close to the rooms
nothing about this hotel deserves a compliment The beds were pure torture. Our room did not have any towels or wash cloths when we checked in, and on day 2 had to track down the maids mid afternoon to get towels. Coffee pot did not work, no ironing board, remote for tv did not work, and prices were raised for busy weekend. Not a good deal.
We stayed for 3 days at Medford Inn. It is centrally located from various nice places to visit like Crater Lake, Redwoord national park. The hotel was nice, clean and dirt cheap. It offered great value for money.
It is an excellent motel with a very friendly and welcoming staff .The room was super clean and luxurious. The bathroom is very clean (seems to be recently painted and or renovated) and all additional facilities are available such as fridge and television. The rate is also very reasonable for the service. Definitely a recommended place within an hour from Crater lake if you do not wish to camp overnight! Nothing significant that we didn't like.
Like the updated floors and bathroom Beds are hard, but I have back problems so others may find the beds alright
Clean basic rooms.very affordable. Close to freeway exits.quiet the night we stayed. Mattress was very hard and squeeky.sheets were clean but very thin.OK for a late night stop ,early start.
The modern interior design gave the impression that you were getting a lot more bang for your buck. I loved the bathroom and everything was very clean. The price couldn't be beat!
good value for money, clean rooms limited parking due to construction on site
The staff person was helpful, friendly and competent. After I complained about being assigned to a room that smelled badly of cigarette smoke, she assigned me to another room and called later to make sure that I was satisfied.
Cost was good and room had everything I needed. Not much lighting in back but this is minor.
Clean and remodeled Heat didnt work
Room was great. We only stayed one night but it was a lot better than Motel 6 North Medford.
Close to interstate. Smoking by lobby entry; sticky floor; non-functioning toilet; room stank like an old dog. Smoking within 5 feet of my room door and dirty parking lot.
It was clean and seemed relatively safe. Although there were people hanging out in the parking lot day and night, no one was ever loud or disruptive. The TV also had more channels than the typical Motel 6. The location couldn't have been worse. Not only is it confusing to drive anywhere, but god forbid you try to navigate on foot-- this area is completely inhospitable to pedestrians. There is also little to speak of within walking distance; there is a truck stop caddy-corner that inexplicably closes at 8:00 on weekdays (and 4:00 on weekends!!), but the adjoining restaurant isn't bad. The TV was also a huge problem. While the channel selection was good, the stupid TV brand (LG) has an apparently hard-wired dimming function. This translates to the TV dimming to the point that the picture is too dark to discern, and it occurs randomly. According to Google, this is LG's "global dimming" feature, and it's impossible for a motel customer to disable. All I know is that around 11:00 at night, I could hardly see what I was watching, and this would continue throughout the night. It happened in 2 separate rooms, and was confirmed by staff to be a feature of the TVs themselves. Finally, I found many of the office staff to be quite rude. Kristin was an exception to this; she was very friendly and helpful, but other staff were rude and seemed disinterested in actually helping customers (especially in the case of the head housekeeper). As a final note, I see no reason a motel of this size doesn't have more than one ice machine. Their sole ice dispenser was out of commission the week I was there, which is incredibly inconvenient in a motel that doesn't offer mini-fridges. If you only have one ice machine, make sure you can keep it in working condition! The cost of a room here is already more than it's worth; at least make sure the amenities are functional.
Convenient location Pay for internet
Floor and bathroom wasn't very clean. Supposed to be non smoking but there was left over tobacco smell from the past
You get what you pay for. The staff tried for what they have to work with. Light bulb was out in our room, fridge was warmer than the room, didn't have a shower curtain, carpet felt a little damp and the only blanket on the bed was the thin cigarette burned bed spread.
convenient and friendly staff because it was close to wooded area there were some bugs in the room
Our room was not clean. The toilet had fecal matter around rim of toilet seat and inside the bowl. There was hair both in the shower and on the lid of the toilet. There was some sort of food substance or possibly vomit residue on the bathroom door. The microwave was covered in grimey fingerprints and food stuff. The tile floor was sticky as if it hadn't been mopped. The carpet was dingy and just felt dirty. Not only that, we had a slug slugging his way around the room leaving trails, but he didn't bother us much. A spider was inside the hand towel I pulled off of the rack and that definitely bothered me. The sheets had spots on them, as did the pillows. The curtains had white smeary stains on them and I don't even want to know what that was. The deadbolt on the door didn't work at all, and almost every time we tried to get into our room our key wouldn't work! Did I bother to tell the office about how disgusting the room was? No. I'd rather leave a review. How about you check and make sure the rooms are actually CLEAN before renting them out. Your housekeepers clearly don't care about hygiene and safety if they are going to put a strip of paper on the toilet that says "sanitized for your protection," and the irony is taking the strip off, lifting the toilet seat and seeing fecal buildup ON THE TOILET that I wiped off and then put paper down every time I had to use it. That is disgusting! I didn't even want to shower because for god sake if the toilet was still filthy the shower likely hadn't been touched! Also, there was no number to call the office, no privacy please door hanger, nothing in the room really, not even a TV guide. No coffee pot, no cups, no ice bucket. At least the mini fridge worked. I will never ever stay at this motel again. No wonder it was almost empty.
Staff was extremely nice, helpful and kind. I was not afraid my car would get broken into. Motel was very outdated except for a flat screen TV. Carpet, bathtub, and chair were gross. Curtains needed to be replaced. Walls had obviously been repaired multiple times. It's quite possible the mattress had bed bugs. It seemed like a large population of the guests were semi-permanent and many people were hanging around outside although they did not strike me as unsavory. All in all I would certainly not stay here again.
Staff was very friendly and the lodge itself seemed to have some historic value in the area. Very off the beaten path and a little on the run down side, maybe due to age of facilities.
We liked how close it was to the airport. We liked the price for the value. Family friendly Walking distance for food and river sights Nice TV's and plenty of channels Large room with fridge, microwave, safe coffee in room clean towels Ice machine was in office we left very early so I don't know if they had any kind of breakfast did not offer pool towels
Tv cable clean room right up front parking Nice staff . The shower very small low water pressure no bathtub. Low light in bathroom. But for price it was ok ..
Clean, well maintained, no frills Towels were very thin
Smelled like smoke, unclean and the front desk didn't care.
Terrific location, great value, large updated room. Nice water pressure in the shower. No bathtub just a shower stall. The free breakfast was ok bit that was expected when you don't pay much for the room.
After checking it out I decided not to stay. I did not feel safe or comfortable.
Rooms were updated from photos and the staff was very courteous and helpful. No everything far exceeded our expectations
EXCEEDED STAR RATING DIFFICULT TO GET INTO PARKING LOT
For a hotel of this star rating, The Royal Crest Motel is well above normal expectations. While simple in decor, the room was remarkably clean and in fine condition, not well worn as one often sees in this class. The front desk service was great as well. No negatives.
This guest did not leave comments about this hotel.
The room was very clean, the staff was excellent and went out of their way to make me comfortable.
It was great! The room smelled fresh and clean, not like bleach. He even upgraded us for free! We will definitely go back!
Not much Very old. TV had to be turned on manually. Even though it was Direct TV, the picture was very fuzzy. When I lifted the seat on the toilet, water was every where. It looked like clean water. No Kleenex. The upstairs creaked all night. Doors slammed.
Ok, this is a one star hotel...but a HIGH 'one'. It's not ultra modern, but it was ultra clean. Bed was comfortable. Room was attractive. I would stay here again...and I don't stay in one-star hotels. Television only had 3 or 4 channels. Shampoo is in a tear-apart foil...so your own shampoo is advisable.
very clean rooms and friendly staff. Walking distance to restaurants and grocery store. Mattresses not very comfortable, limited complimentary breakfast options
The price was affordabile and the room was clean. The location wasn't pleasant although it did have somewhat easy freeway access.
The room was clean. Internet and cable were really good. The neighborhood was less then ideal. Would not want my family staying there. I feared for the safety of my vehicle and my possessions inside it.
The room was comfortable and totally functional, the price and value were excellent, and the staff were exceptional! They went above and beyond and made everything easy and no nonsense. I would absolutely stay there again, whether traveling alone or with family.
Would stay here again. Clean, comfortable, and an inclusive breakfast (though sparse, don't expect something grand for free).
The room was great. Noisey refrigerator loved it had a kitchen. Location. And free breakfast is a bowl of too ripe fruit and prepackaged sweet rolls.
Leaving Owner tried to be intimidating even though I was polite. Threatened all sorts of extra charges because I checked in late. Found he charged me extra without my permission...that's fraud.
fit the price smell in the room
It was small but it worked for the two days I was there. We had to make our own bed and ask for clean towels.
The room was very clean. Wood floors are much cleaner than carpet. The room had a table and two chairs, plus the king size bed. The bathroom is small, but serviceable. The staff was very helpful, even cautioning us on traffic conditions over the pass.