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Good Price Convenient Airport

Everything possible above sitting in a seat for the flight has an additional cost. Flight left and arrived about 60 min late.

Seemed to be serious about safety.

The fee for printing a boarding pass was a complete surprise. Wasn't mentioned anywhere in the confirmation emails I received. Flight boarded late THEN sat in plane a long time for no apparent reason before taking off

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

My flight attendant's name was Karen. She was effective, efficient and enjoyable to listen to. After asking all who were sitting in the emergency exit seats, she clearly explained to all seated in those seats, exactly how to operate the door in the event of emergency. In all of my hundreds of flights, I have NEVER had a more clear explanation of the operation of the exit. It bears commendation!

The exit row seat I sat in did not recline as I thought it might. Don't think it was noted in the seat selection section. The flight was too short for me to even look at what was available for purchase. Lastly, if there was any entertainment/audio available, I was not aware of that.

Thin back seats with just enough room to wedge you in. Comfort is out of the question. I realize this is a discount carrier but will not likely take this carrier for a trip of any length.

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Overhead storage was big enough for larger carry on luggage. Direct flight from Bismarck- no running to catch connection. Staff were nice. Large aisle was nice.

Seats didn't recline. Paying for soft drinks. Little leg room. Paying to select your seat. Paying for overhead storage (but it certainly kept the number of overhead spaces available for those who paid)

No complimentary snack or drink

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

Great crew! On time professional

Food average,

I am pleased with all aspects of the flight and crew!

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Great experience. Wow, fantastic flight attendants. Wish I could always fly Alaskan.

Not a thing.

Good flight overall

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Paid top dollar for crappy service. Won't fly delta again

Flight attendents and captain were all great people

Asked for wheelchair. None waiting for me at anchorage or portland.