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Breakfast 10 out of 10. Great location, got night club downstairs and lovely restrauant!! Would go back if visiting again. Small rooms!!
The staff were friendly and helpful. The bed linen was fresh and clean and the breakfast was good. Limited parking. We stayed on a Saturday and it's definately a stag/hen party hotel and this was reflected in the decor. If it's a peaceful nights sleep you want I wouldn't recomend the weekends.
Location was okay if you want to have a fun weekend, but not for a family Was awful - leaking ceiling & mattresses stained with blood!! They have policies in place where they charge you if you soil the bedding etc, etc...yet this is the state of the room in the first place! Breakfast was ok on day 1, but terrible on day 2.
Handy location for whereI I needed to be. Basic, window roller blinds not a good substitute for proper curtains.As a business traveler I was dissapointed not to have a desk or any flat surface in the room to work at. Parking is very limited.
Clean, friendly staff. Not allowed to eat food in the rooms, charging extra for 'lady friends'.
Home from Home, rooms excellent, staff very friendly and welcoming. this hotel is a must for business traveller, and i shall be going back. Thanks Micheal.
The hotel was in an excellent location. The staff were friendly, extremely helpful and very welcoming. The room was lovely, clean and spacious.
The staff were really friendly and the breakfasts were amazing. The double bed was too small for two people.
absolute comfort during our stay
It was clean and the staff were friendly. We loved the place and would definatley stay there again. very clean and very friendly. would recommend a stay there. very central.
convenience to town centre
Excellent bedroom. We had a microwave,fridge and also crockery and cutlery, for our use. Well decorated and comfortable hotel. An excellent visit. Can't think of any!
Friendly staff and comfortable room Nothing
The fridge and microwave in the room was very useful. I would prefer duvets to blankets.
The rooms were well-thought out and very comfortable. When we first arrived we had trouble getting in as the staff were working elsewhere and the door is kept locked. Once inside (thanks to a guest) we were able to contact the staff via the system they have in place with no problem.
Staff very helpful and friendly. Good breakfast. None
Friendly welcome, clean and tidy. Close to the seafront. Good value.
Friendly, helpful, and efficient staff. Clean hotel. Great breakfast. Noise from club downstairs and surrounding pubs. Area popular for stag and hen parties. Nothing against this but I was running the Great North Run the next day. To be fair however, we were grateful to get a room in the area having left it late to book. So we knew what we were letting ourselves in for. If hadn't been running, might have even joined the fun!
Near the seaside Noisy floor, filthy carpets, windows didn't open entirely, neighbourhood looks like a ghost city
Lovely hotel, friendly helpful staff, clean rooms and excellent breakfast a definite 10/10
the staff on arrival were excellent. very friendly and could not do enough for you. It was very warm and the breakfast was lovely. The staff were very sweet with my daughter and gave her a lollipop. So she was won over!! Felt it was very much a contractors hotel due to the clientele and the nature of the room set up. But it was last minute so was perfectly serviceable.
The friendliness of all staff, nothing is a problem for them, lovely clean rooms, and great breakfast. After staying in many other hotels in this area would only ever go back there!
near the sea
The homely atmosphere and attention to detail was fantastic.
what didn't I like ? all round excellence towels a bit on the small, thin side but this is a very minor thing
The warm welcome i got from the staff was brilliant. they looked after every moment of my stay. From the minute i parked up outside to my check out .
Spotlessly clean and very friendly hotel in a great location. friendly helpful staff - great wireless internet - great breakfast.
The staff were friendly and the place was very comfortable and clean. We felt welcomed and at home
Good Breakfast and friendly Host and Hostess
Friendly easy atmosphere
Close to all facilities including seafront and restaurants.
The room was very clean. The staff were polite. The breakfast was excellent I had an attic room. It was quiet but the ceiling was very low. I bumped my head twice
Very friendly welcome and offers of advice on locality "where to find"
Location was good, near all shops, and pubs. Also next to the sea front. Everything was in walking distance. Room was small and outdated, no hot running water for the bath or sink.
My husband and I found the hotel to be nice. Very near the beach which was a nice surprise. Breafast was very good, lovely to have fresh fruit in the morning. The only bad point that we could find was the bath when you pulled the plug out the water came up the shower plug and it smelt awful for quite a while.
We were received in a very friendly & helpful way, 7 the hotel was everything we expected & needed.
When I booked the hotel on the website, I gave my credit card details for gurantee only as it is clearly written. The hotel people took the money without any words when the guests were supposed to pay either on the arrival or check-out. I can't believe their irresponsible and rude gesture, what if I booked the hotel for some people, and they wouldn't pay me back? Would the hotel take a responsibility? They certainly should change their payment system, or at least ask the guest how they would like to pay if it would be okay to take the money from credit card booking, etc.?
The Hotel was warm and clean and close to the centre of the town and the main night life. Everyone was nice and nothing was too much bother.The breakfast was well presented and served with a smile. Nothing
The landlady was very friendly It was very dark, had a musty smell and the shower was terrible - did not work.
Excellent rooms Landlady lacking in social skills
Very welcoming experience Unable to get hot water and could not plug any devices into television such as playstation or dvd player.
the hotel was fine though rather small . over priced larger hotels in the area are cheaper and have better facilities
The room was very comfortable also the beds. The breakfast was wonderful, if we stayed any longer would definitly had to refuse and had much smaller portions.
The room was large, clean and on the whole acceptable.
I found it comfortable but unexceptional I would not recommend this hotel for weekend stays. A number of drunken and unruly guests
Exactly what you would expect of a b&b for 30 quid a night None
friendly - family run no shampoo in shower
Family run and friendly. I have stayed at this hotel a number of times in the last 12 months. It was a good find.
The single bed in the room was a bit "tired". Matress had seen better days
Really friendly, plenty to eat at breakfast which was well presented. Took the dog as they are animal friendly, which was great. Did not mind us bring a chippy in for tea.
Breakfasts were really nice and staff nice and friendly. Hotel nicely situated and roomreally comfortable. Shower in room 1 was not very warm
Friendly couple that ran the hotel, comfy bed, nice breakfast
The staff were pleasant and I was left to come and go as was suitable for me, however the shower in my room was stuck on one temperature which was scalding hot! and staff were difficult to find to request a room change - in fact the only time I saw staff was when I checked in and when I checked out. A nice place to stay if you are on a budget.
Very friendly considerate helpful staff (Paula). Good breakfasts. Excellent value for money. Could do with some redecoration/sprucing up.
The staff were really friendly and a great help. Parking was difficult at times as the hotel does not have allocated parking spaces.
The staff were so friendly and made you feel welcome
Close to local shops, seafront, and metro. The rooms looked a little dated, very cramped especially the bathrooms. Noisy guests coming back at 3.00 in the morning laughing and talking loudly in corridors. No soap or toiletries provided at all and no hand towels, just bathtowels which was a bit strange.
Room Great and good location. A bit noisy if on front as lots of Pubs/Clubs oposite. Staff and owners fantastic nothing too much trouble. Would definatley stay again
Nice quiet hotel for the area it is in the heater did not work, a tad cold in the room
beautifull location with sea views , freshly decorated room , spacious and bright,clean , huge king size bed
staff were very friendly and help full we have a 18 month old baby so a big room was nice
Friendliness of the staff Location of the hotel, overlooking the sea with a good variety of restaurants within easy walking distance.
Easy to find, Clean and comfy rooms, lovely position on the sea front with good outlook from premier room. Good position for night life which was our only reason for making the trip due to attending a hen party, however not right in the middle of all the noise 2 mins walk away from the main street brilliant location for what we wanted. No bar however not a problem plenty 2 mins away which are open til all hours of morning. Only regret didnt get to sample the breakfast, which was included, due to late one (or should I say early). Another good point check out time 1100 and not 1000am like most other places. n/a
Staff were very pleasant, and hotel was good value for money.
The beautiful location and building
Very friendly, lovely room, breakfast was excellent.
The hotel was in a quiet and beautiful village and was good value for money. The bedroom was cosy and bed was extremely comfortable. I intend to stay again in the future
Staff very friendly, room comfortable would use again. Na
friendly helpful staff - clean and comfortable room representing good value for money the restaurant menu was unpriced so I did not know how much my meal was until I checked out.
Considering the hotel was currently being refurbished I think we should have been told this when we spoke to hotel staff on the phone. We were the only guests there.
Good breakfast Lack of organisation
staff were really nice, very accommodating and helpful, even came to collect me from my room to let me know my meal was ready. Couldnt fault the service or the friendliness.
Relaxed friendly atmosphere