Would you like to save as your currency permanently or for this visit only?
The staff at the front desk work overly friendly and concerned about my happiness
Room was great, the restaurant was surprisingly good, the guy at the check out counter in the am was very professional and had a warm smile. Girl at the counter upon check in, I think Samantha. We were the only ones checking in, no greeting, no eye contact, I had to initiate a response by asking "how are you" to which she responded I am good, and then continued her conversation with the other front desk girl and the guy with the blue rubber gloves on, I am assuming the housekeeper. Listen guys, you can make or break a stay just by the first impressions, how you are greeted, if you feel welcome. We felt like an inconvenience checking in, this is not a good feeling. Your facility is nice, however, I will stay at the casino in Trinidad next time for sure.