Pros: The staff at the front desk work overly friendly and concerned about my happiness
Pros: Room was great, the restaurant was surprisingly good, the guy at the check out counter in the am was very professional and had a warm smile.
Cons: Girl at the counter upon check in, I think Samantha. We were the only ones checking in, no greeting, no eye contact, I had to initiate a response by asking "how are you" to which she responded I am good, and then continued her conversation with the other front desk girl and the guy with the blue rubber gloves on, I am assuming the housekeeper. Listen guys, you can make or break a stay just by the first impressions, how you are greeted, if you feel welcome. We felt like an inconvenience checking in, this is not a good feeling. Your facility is nice, however, I will stay at the casino in Trinidad next time for sure.
Blue Lake Casino & Hotel features a free airport shuttle (available 24 hours), a casino, and a nightclub. After hanging out at the outdoor pool or seasonal outdoor pool, guests can grab a bite to eat at Alices Steak and Sushi, which serves regional cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a spa tub are other highlights, and rooms offer up nice touches like pillowtop beds with premium linens.