Nonexistent service. These people are not business
Cons: The office is shabby. Not professional.
Not welcoming. I was left alone in the lobby endlessly while the lady who's supposed to provide service was on her cell phone in her office.
I just couldn't wait any longer.
This was a waste of my time.
Dec 23 2016
Cons: The drop off was confusing they had gone out to lunch but it was already past the time on the door that they said they'd be back and there was no drop box for the keys. luckily the man there was nice and didn't cause a fuss when i returned the keys later on.
Pros: This was booked as an airport rental.
The agency is 45 minutes away form the airport.
Fortunately, I was able to cancel the rental and re-book at the airport.
This was a very poor way to treat a traveler.