The Westin Wilmington, built in 2014, is located just a few minutes from the downtown area of the city, providing guests with a convenient base of operations whether they are traveling on business or pleasure. The hotel is smoke-free, and it offers 180 well-appointed rooms for guests to enjoy. The property is family-friendly, and guests with infants can request a crib in some of the rooms. The property is also pet-friendly with some restrictions.
All of the rooms have wireless and wired Internet available for an added charge. Some of the other types of amenities available in the rooms include a private bathroom, a mini-refrigerator, chair, alarm clock, in-room safe, desk, iron/ironing board, coffee and tea making facilities, and turndown services.
For an added charges, guests can have a cooked to order breakfast in the morning from 6AM to 10 AM. The property also features fitness facilities for those who want to keep in shape, an indoor pool, conference space, restaurant, help with tours and tickets, and a 24hr front desk.
The property is located right along the Christina River, and guests will find that it is easy to reach a number of locations quickly, such as Chase Center, and the Grand Opera house. A shuttle can take guests to nearby locations. Some of the dining options nearby include Drop Squad Kitchen, Big Fish Grill, Iron Hill Brewery & Restaurant, and Joe’s Crab Shack.
Accessibility and suitability
Basics
Services and conveniences
Bathroom
Laundry
Dining
Bedroom
Media and entertainment
Workspace
General
Family friendly
Parking and transportation
Outdoor
Health and safety
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers a restaurant and bar/lounge, providing guests with a variety of dining options. Additionally, guests can enjoy cooked-to-order breakfast for an added charge from 6 AM to 10 AM.
Are there any concerns about cleanliness at the hotel?
Some guests have mentioned that the bathroom cleaning around the edges of the shower and sink could be improved. They noted mildew-like stains and mentioned that the cleaning can be better. However, other guests have praised the cleanliness of the facility, describing it as neat, quiet, and clean.
What can guests expect in terms of customer service?
Guests can expect friendly and accommodating staff, with some guests specifically praising the exceptional staff they interacted with. However, a few guests have expressed concerns about the receptionist's demeanor and the indifferent behavior of some staff members.
Is the hotel pet-friendly?
Yes, the property is pet-friendly with some restrictions, and guests can request cribs for infants. However, one guest mentioned encountering pet hair in the carpet in the room.
What are the best times to visit the hotel?
The high season at the hotel is in September, offering an ideal time for a visit. However, guests should be aware that December is considered the low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Several guests mentioned the spectacular views from the rooms, especially at night. Consider opting for a room with a view of the river or the city for a memorable experience.
Take Advantage of Nearby Attractions
The hotel's proximity to the Riverwalk, baseball stadium, and various museums provides convenient access to entertainment and leisure activities. Plan to explore these attractions during your stay.
Consider Pet-Friendly Accommodation
If traveling with pets, note that the hotel is pet-friendly with some restrictions. It's advisable to inquire about the specific pet policy and available amenities for pets.
Be Mindful of Room Cleanliness
While many guests praised the overall cleanliness, some mentioned specific areas for improvement, such as bathroom cleaning and carpet maintenance. Consider checking the room thoroughly upon arrival and promptly reporting any issues to the staff.
Check Maid Service Availability
Several guests reported issues with maid service. If you require daily room cleaning, it's recommended to confirm the availability of this service and discuss your preferences with the hotel staff.
Verify Internet Access
Some guests expressed dissatisfaction with the additional charge for internet access. If reliable internet is essential for your stay, consider discussing this with the hotel in advance to ensure a suitable arrangement.
Explore Dining Options
While the hotel offers a restaurant, guests noted the availability of dining establishments within walking distance. Consider exploring nearby dining options for a diverse culinary experience.
Inquire About Pool Availability
Some guests were disappointed by the closure of the pool during their stay. If access to the pool is important to you, it's advisable to verify its availability and any restrictions before booking.
Be Cautious of Surrounding Area
A few guests advised against going outside alone at night due to safety concerns. It's recommended to exercise caution and be aware of your surroundings, especially during evening hours.
Consider Parking Arrangements
While the hotel offers free parking, guests mentioned limited availability and potential challenges during peak times, especially during events at the nearby stadium. Plan accordingly and consider alternative transportation if needed.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | June | $337 | $353 |
Cheapest month to stay with an average 34% drop in price. | Most expensive month to stay with an average 46% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 1.3 mi | Greater Wilmington | 4.4 mi |
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