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Great location for the station. Good breakfast but I was a little too hung over to do it justice. I booked it but managed to give my friends the room with the 4 poster ;)
Staff were excellent Rooms were tired and needed a refresh and didn't like sharing a toiletQ
nothing the room, the hotel
very close toamenitiesand shops Didnt really get a very personal welcome. When I complained about window of room letting all of the hallway light in, the lady did not seem interested in my complaint and said I should have turned the communial light off. Was not particularly impressed with the helpfulness of staff, I think B&B's and hotels should offer the highest of customer service.
staff were friendly rooms were shabby, crockery unwashed, didn't appear clean. Had to ask for drink provision in room. staff entered room for personal items during late evening without knocking, using key. Bar was in fact a dining room with no where to have a drink
Staff were very friendly and helpful. Breakfast was served fast and well cooked. Very comfy bed too No shower, toilet not in best condition
Good food and excellant service Room decor and furniture rather tired. Good bed
In town centre and had parking. Staff was not friendly Facilities wer below standard. No shower gel or soap in bathroom, single glazed, no shower, had only bath.
Good Location, Big bed, Parking. The guy serving breakfast is excellent very helpful, very informative. Expensive, typical Lake District prices.
The food is out of this world, lovely shared bathrooms
The ideal location and picturesque surroundings were amazing. The food was delicious and dishes were very imaginative. The staff was friendly and helpful. Next time we will stay longer. Very audible neighbors were constantly entering and leaving their room late at night.
the way we were dealt with the staff.they were rude and unprofessional. one of our rooms smelled of stale fat from the kitchens. on booking were told we had a room with a bath and got one with a shower.
At least we had a roof over our heads. Even if it was a stags head! The hotel parking was a 200 metres away which very inconvenient as it was raining during our stay. Kettle had limescale and wasntw working. Bed side lamp wasnt working. I tried to call hotel staff but no one was available. The pub should have been closed by 2am and there were a few people making lots of noise near the entrances. Unfortunately my room was above the enterance.
The helpful staff. No
free access to the club needs an uplift, looked old. staff could be a bit more informative, tried to charge us £160 each when it was for 2 rooms. food was awful.
its location no shower in room, got another room but it was next to extractor fan for kitchen so room smelt of chip fat. breakfast poor
We found the hotel in a very convenient position in Bowness. It also had a very lively bar with a great atmosphere, and a night club if you fancy. We were warned about the noise from the pub and club but never heard anything from our room. Breakfast was lovely. We will definately be visiting again. The room was lovely and airy, but i hate to say it, could have done with being a bit cleaner.
. . Experienced ,along with other guests, the most rude and offensive watiress at breakfast that we have ever come accross.
The location There were four couples in our party and only one had a shower in their room, there was nothing mentioned about no showers, just that an on suite was in every room, this should be made more clear, knowing this we would have booked an alternative hotel.
needs an update
location no shower