Located in Winston-Salem, Best Western Plus Hanes Mall offers 3-star accommodation, as well as an outdoor pool. It also features a 24-hour business centre, an express check-in and check-out feature and a 24-hour reception.
The hotel has 130 rooms and has been recently refurbished. In addition, the multilingual staff are available to offer local information.
Best Western Plus Hanes Mall offers rooms equipped with a microwave and a hair dryer.
Piedmont Triad International Airport is under a 35-minute drive from the hotel. Wake Forest University is an easy car ride away.
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Pros. My desk attendant Brittney was the best! Very friendly and helpful.
Cons. No fault of the company, but the power outage was unfortunate and made the day pretty long! I would have thought they would have made some accommodations for our stay.
Pros. Nice hotel good value Breakfast was good Room was clean
Cons. When checking in , we had called ahead to let them know we would be getting in really late . When we got there the desk clerk said because we were there so late that we only had a room for that night not the 3 nights that were ALREADY PAID FOR IN FULL when I asked why and told him we had called ahead to let them know , instead of saying let me call someone and see what we can do , he just kept pointing to the property managers name on the wall saying that it was the managers policy , not his(the clerk) . He said that multiple times . After finally making a phone call he said he would leave a note for the day manager and they would take care of it .
Pros. room, location, cost
Cons. parking
Pros. The double full bed room was clean and updated. Loved the longer breakfast that had plenty to choose from.
Cons. I only wish there had been a cot available to add to our room since one of my children could not sleep comfortably with her sister.
Cons. Noise, broken elevator, leaking tub
Pros. Proximity to UNSCA where I was dropping off my son was good. You could walk to a couple of restaurants. Breakfast hours were awesome, was able to grab a cup of coffee early before running an errand, then came back and had a full meal and the food didn't taste like it had been out forever. Room was a good size.
Cons. Pool could be a little larger relative to size of hotel. Awkward parking lot.
Pros. Clean staff was good
Cons. Bathroom tub didn't drain water properly
Pros. Staff was able to refund me my money when I chose to leave.
Pros. Clean, comfortable, good location and affordable. A plus with the breakfast & parking included.
Pros. Good breakfast, clean rooms
Cons. Shower just dripped, not enough pressure
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary breakfast with a good selection of choices, and guests have mentioned that it was tasty and satisfying.
Are the beds comfortable at the hotel?
Guests have praised the comfortable and clean beds, providing a pleasant and peaceful stay.
Is the hotel's location convenient for visiting nearby attractions?
The hotel's location is excellent, close to various attractions and amenities, making it convenient for guests to explore the area.
What are the parking facilities like at the hotel?
While some guests have mentioned issues with the parking lot, the hotel offers free parking, and the staff are friendly and accommodating.
How is the cleanliness of the hotel?
Guests have appreciated the cleanliness of the hotel, with many mentioning that the rooms were clean and well-kept, providing a comfortable and pleasant stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Elevator
Some guests recommended requesting a room away from the elevator to avoid noise disturbances.
Check Room Amenities
Ensure that all room amenities, such as the shower head and bathtub, are in good working condition upon check-in, as some guests reported issues with these facilities.
Consider Low Season Travel
If planning a visit, consider traveling in July, which is considered the low season, to potentially avoid crowds and secure better rates.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Hanes Mall, BB and T Field, and Foothills Brewpub, all within a few miles of the hotel.
Verify Pool Availability
If the outdoor pool is an important amenity for your stay, it's advisable to verify its availability, as some guests mentioned that it was closed during their visit.
Request a Drain Stopper in Advance
If booking a room with a spa bathtub, consider requesting a drain stopper in advance to ensure a comfortable experience, as some guests reported missing drain stoppers.
Check for Construction
Be mindful of potential construction noise, as some guests mentioned a construction light outside their window.
Consider Breakfast Timing
To avoid overcrowding, plan breakfast timing strategically, as some guests found the breakfast area to be small and overcrowded during peak hours.
Address Parking Concerns
If concerned about parking, consider reaching out to the hotel in advance, as some guests mentioned issues with the parking lot.
Verify Room Cleanliness
Upon arrival, check the room for cleanliness and any maintenance issues, as a few guests reported cleanliness and maintenance concerns during their stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | September |
Average price (weeknight) | $93 |
Average price (weekend night) | $125 |
Best Western Plus Hanes Mall Hotel is located at 3330 Silas Creek Parkway, 3.5 miles from the center of Winston-Salem. Hanes Mall is the closest landmark to Best Western Plus Hanes Mall Hotel.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Best Western Plus Hanes Mall Hotel.
Yes, Best Western Plus Hanes Mall Hotel offers free Wi-Fi.
Yes, Best Western Plus Hanes Mall Hotel offers free parking.
Best Western Plus Hanes Mall Hotel is 5.8 miles from Winston-Salem Smith-Reynolds. Best Western Plus Hanes Mall Hotel is 20.3 miles from Greensboro/H. Point.
Yes, Best Western Plus Hanes Mall Hotel has a pool onsite.
KAYAK scours the web for all room deals available at Best Western Plus Hanes Mall Hotel in Winston-Salem and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Plus Hanes Mall Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Plus Hanes Mall Hotel.
Value for money | 7.5 |
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Distance to city center | 3.5 mi |
Nearest Airport | Greensboro/H. Point |
Distance to airport | 20.3 mi |