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Cons. Our room wasn't ready at 4:04, even when check-in is 4. I was told we'd have to wait an undisclosed amount of time for our room and would get no discount. After I verbalized this was an issue (drove almost 6 hours for a concert that started at 7 and had to shower/get ready), she simply asked if upstairs was ok and we were put in a room. Why does someone have to be borderline rude to get service? If it were an option at first to put us upstairs, why not ask that first once you see the room isn't ready?
Cons. I was able to hear the music from the bar in my room. Should not have been that loud.
Pros. Nothing
Cons. On entering room, there was a used condom on the floor. Staff was rude when approached with this. Will never stay at a Comfort (Condom) Inn again.
Cons. The pool was closed because of mechanical problems. The room looks like it hasn't been painted in years. The. Comfort in the room was substandard.
Pros. Breakfast was great. Staff was nice. Beds were comfortable.
Cons. Cracks in the ceilings
Pros. Thomas at front desk was by far the nicest person we have ever encountered in 40 years of professional travel. Congratulations on having such a wonderful person representing your establishment.
Cons. female desk clerk who asked us to leave our room on 3rd day, told her we paid for night. wanted me to fax proof of payment, asked her to recheck her files as I paid on CC in advance so my daughter could stay another night as her dorm was not ready at Wake Forest. Checked the files and there it was..paid. Should have checked before she upset everyone.
Pros. What I liked about this place is everything was clean. The staff was nice. I felt like I got a good deal, yet was a good place to stay and I was comfortable.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Quality Inn & Suites Hanes Mall?
Some guests have mentioned that the beds were not comfortable, while others found the rooms very comfortable.
Is parking readily available at Quality Inn & Suites Hanes Mall?
Yes, the hotel offers free parking, making it convenient for guests with vehicles.
What can I expect from the breakfast at Quality Inn & Suites Hanes Mall?
Guests have praised the complimentary breakfast, describing it as great and a good bargain.
How clean are the rooms at Quality Inn & Suites Hanes Mall?
While some guests found the rooms clean and well-maintained, others mentioned that the room could have been cleaner.
What is the best time to visit Quality Inn & Suites Hanes Mall?
The high season is in July, and the low season is in September, so plan your visit accordingly for the best experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a King-Size Bed
Some guests were disappointed to find double beds instead of a king-size bed, so it's advisable to confirm the bed size before arrival.
Check for Room Cleanliness
While many guests found the rooms clean and comfortable, a few mentioned encountering dirty rooms, so it's recommended to check the room upon arrival and request a change if necessary.
Consider the Location
The hotel's location near shopping, restaurants, and a convenience store was praised by many guests, making it a convenient choice for travelers.
Be Aware of the Deposit Policy
Some guests were surprised by a $100 deposit, so it's advisable to inquire about this policy during the booking process to avoid any unexpected charges.
Explore Nearby Attractions
The hotel's proximity to Hanes Mall and various museums makes it a convenient base for exploring the area's attractions.
Request a Wake-Up Call in Advance
A guest highlighted issues with the phone system, so if a wake-up call is needed, it's recommended to request it in advance to ensure a smooth experience.
Check for Room Upgrades
Some guests mentioned that the hotel could benefit from modern upgrades, so it's advisable to inquire about the room's condition and any recent renovations.
Consider Parking Challenges
A few guests mentioned challenges with parking, so it's advisable to inquire about parking arrangements and availability, especially during peak seasons.
Verify Smoking Room Requests
Guests who requested non-smoking rooms but encountered smoking rooms highlight the importance of confirming this request to ensure a comfortable stay.
Be Mindful of Room Layout
Some guests found the layout and access to rooms confusing, so it's advisable to inquire about the room layout and access points to avoid any inconvenience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | October |
Average price (weeknight) | $60 |
Average price (weekend night) | $72 |
Quality Inn & Suites Hanes Mall is located at 2008 South Hawthorne Road, 3.4 miles from the center of Winston-Salem. Hanes Mall is the closest landmark to Quality Inn & Suites Hanes Mall.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Quality Inn & Suites Hanes Mall.
Yes, Quality Inn & Suites Hanes Mall offers free Wi-Fi.
Yes, Quality Inn & Suites Hanes Mall offers free parking.
Quality Inn & Suites Hanes Mall is 5.6 miles from Winston-Salem Smith-Reynolds. Quality Inn & Suites Hanes Mall is 20.2 miles from Greensboro/H. Point.
Yes, Quality Inn & Suites Hanes Mall has a pool onsite.
KAYAK scours the web for all room deals available at Quality Inn & Suites Hanes Mall in Winston-Salem and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Quality Inn & Suites Hanes Mall and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Quality Inn & Suites Hanes Mall.