Cons (-) Our room wasn't ready at 4:04, even when check-in is 4. I was told we'd have to wait an undisclosed amount of time for our room and would get no discount. After I verbalized this was an issue (drove a...
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2 stars
Quality Inn & Suites Hanes Mall
2008 South Hawthorne Road, Winston-Salem, NC 27103, United States
Winston-Salem, NC
See location+1 336 765 6670Photos of Quality Inn & Suites Hanes Mall
Overview
Get more for your money at the Quality Inn and Suites Hanes Mall hotel in Winston Salem, NC near Forsyth Medical Center and the Hanes Mall. Nearby destinations include Wake Forest University, Winston-Salem State University, M.C. Benton Jr. Convention Center, Salem College and Smith Reynolds Airport. Enjoy amenities like free hot breakfast, free WiFi and access to copy and fax services. Guest rooms include a microwave, refrigerator, hair dryer and coffee maker. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Latest deals for Quality Inn & Suites Hanes Mall
King room
Double room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Quality Inn & Suites Hanes Mall
- Outdoor pool
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Dining
- Minibar
- Microwave
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Lowered sink
- Toilet with grab rails
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
General
- Seating area
- Hardwood or parquet floors
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Family friendly
- Complimentary breakfast
Reviews of Quality Inn & Suites Hanes Mall
6.8
Okay
1177 verified ratings
Wonderful
388
Very good
151
Good
137
Okay
105
Fair
94
Mediocre
86
Poor
216
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and some found the rooms nice and comfortable. However, many reviews highlighted issues with cleanliness, including dirty bathrooms and carpets, as well as negative experiences with staff service. Some guests also faced problems with amenities like the pool and heating.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.4 out of 10
22 reviews
6.2 out of 10
4 reviews
All reviews
Cons (-) I was able to hear the music from the bar in my room. Should not have been that loud.
Pros (+) Nothing
Cons (-) On entering room, there was a used condom on the floor. Staff was rude when approached with this. Will never stay at a Comfort (Condom) Inn again.
Cons (-) The pool was closed because of mechanical problems. The room looks like it hasn't been painted in years. The. Comfort in the room was substandard.
Pros (+) Breakfast was great. Staff was nice. Beds were comfortable.
Cons (-) Cracks in the ceilings
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Quality Inn & Suites Hanes Mall?
Some guests have mentioned that the beds were not comfortable, while others found the rooms very comfortable.
Is parking readily available at Quality Inn & Suites Hanes Mall?
Yes, the hotel offers free parking, making it convenient for guests with vehicles.
What can I expect from the breakfast at Quality Inn & Suites Hanes Mall?
Guests have praised the complimentary breakfast, describing it as great and a good bargain.
How clean are the rooms at Quality Inn & Suites Hanes Mall?
While some guests found the rooms clean and well-maintained, others mentioned that the room could have been cleaner.
What is the best time to visit Quality Inn & Suites Hanes Mall?
The high season is in July, and the low season is in September, so plan your visit accordingly for the best experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a King-Size Bed
Some guests were disappointed to find double beds instead of a king-size bed, so it's advisable to confirm the bed size before arrival.
Check for Room Cleanliness
While many guests found the rooms clean and comfortable, a few mentioned encountering dirty rooms, so it's recommended to check the room upon arrival and request a change if necessary.
Consider the Location
The hotel's location near shopping, restaurants, and a convenience store was praised by many guests, making it a convenient choice for travelers.
Be Aware of the Deposit Policy
Some guests were surprised by a $100 deposit, so it's advisable to inquire about this policy during the booking process to avoid any unexpected charges.
Explore Nearby Attractions
The hotel's proximity to Hanes Mall and various museums makes it a convenient base for exploring the area's attractions.
Request a Wake-Up Call in Advance
A guest highlighted issues with the phone system, so if a wake-up call is needed, it's recommended to request it in advance to ensure a smooth experience.
Check for Room Upgrades
Some guests mentioned that the hotel could benefit from modern upgrades, so it's advisable to inquire about the room's condition and any recent renovations.
Consider Parking Challenges
A few guests mentioned challenges with parking, so it's advisable to inquire about parking arrangements and availability, especially during peak seasons.
Verify Smoking Room Requests
Guests who requested non-smoking rooms but encountered smoking rooms highlight the importance of confirming this request to ensure a comfortable stay.
Be Mindful of Room Layout
Some guests found the layout and access to rooms confusing, so it's advisable to inquire about the room layout and access points to avoid any inconvenience.
Location
2008 South Hawthorne Road, Winston-Salem, NC 27103
What's nearby
- BB and T Field2.7 mi
- Southeastern Center for Contemporary Art2.9 mi
- Foothills Brewpub3 mi
- New Winston Museums3.1 mi
- Old Salem Museums & Gardens3.1 mi
- Children's Museum of Winston-Salem3.2 mi
- M.C. Benton Jr. Convention Center3.2 mi
- Single Brothers' House3.2 mi
- 100 North Main Street3.3 mi
- Reynolda Gardens3.4 mi
- Black Mountain Chocolate Factory3.4 mi
- Reynolda House Museum of American Art3.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn & Suites Hanes Mall
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $69 |
Average price (weekend night) | $86 |
When to book a room at Quality Inn & Suites Hanes Mall
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Quality Inn & Suites Hanes Mall
FAQs when booking at Quality Inn & Suites Hanes Mall
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Winston-SalemGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | Greensboro/H. Point |
Distance to airport | 20.2 mi |
Everything you need to know for your stay in Winston-Salem
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