Pros (+) Great location, although you have to twist and turn to get to it from the main road.
3 stars
Comfort Suites Hanes Mall
200 Capitol Lodging Ct., Winston-Salem, NC 27103, United States
Winston-Salem, NC
See location+1 336 774 0805Photos of Comfort Suites Hanes Mall
Overview
Enjoy the extra space of our Comfort Suites Hanes Mall hotel in Winston-Salem, NC. Our smoke-free hotel is close to Wake Forest University, Old Salem, LJVM Coliseum and the MC Benton Jr. Convention Center. Each guest can enjoy our free hot breakfast, free WiFi, free coffee, business center and outdoor pool. Each room comes equipped with a refrigerator, microwave, hair dryer, coffee maker and AC and USB outlets. Join our Choice Privileges program today and start earning rewards with your next stay.
Latest deals for Comfort Suites Hanes Mall
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Comfort Suites Hanes Mall
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Non-feather pillow
- Upper floors accessible by elevator
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Inner courtyard view
- Sofa
- Telephone
- Carpeted
- Pool view
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Microwave
- Refrigerator
- Coffee machine
Family friendly
- Cribs available
- Complimentary breakfast
Pool
- Saltwater pool
- Outdoor pool
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Laundry
- Iron and ironing board
Workspace
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Comfort Suites Hanes Mall
8.3
Very good
835 verified ratings
Wonderful
416
Very good
177
Good
96
Okay
45
Fair
44
Mediocre
12
Poor
45
Summary of reviews
Guests say
Guests generally appreciated the great location and cleanliness of the rooms. Many found the staff friendly and the rooms spacious. However, there were some complaints about the service, particularly regarding the elevator and room cleaning. Additionally, some guests noted issues with the value for the price paid, especially in relation to the suite size and amenities.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Pros (+) In all, I enjoyed my stay at ur stay . it was wonderful
Pros (+) Large rooms, comfortable beds, facilites with breakfast
Cons (-) Hotel guests make noise in hallway
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Comfort Suites Hanes Mall?
The breakfast at Comfort Suites Hanes Mall offers a good variety of food and is a great start for each day, according to guest reviews. However, some guests mentioned that there were items that were stale and the eggs and sausage did not look appetizing.
Are the rooms at Comfort Suites Hanes Mall clean and spacious?
Yes, the rooms at Comfort Suites Hanes Mall are described as clean, spacious, and comfortable by many guests. However, some guests mentioned a musky smell and that the hallway was a bit run down.
How is the customer service at Comfort Suites Hanes Mall?
Guests have praised the staff at Comfort Suites Hanes Mall for being friendly, professional, and responsive. However, some guests mentioned slow check-in for third party purchases and a rude front desk response.
Is the location of Comfort Suites Hanes Mall convenient?
Yes, the location of Comfort Suites Hanes Mall is considered convenient by many guests. It is close to dining and shopping options. However, some guests expressed concerns about noise and safety in the surrounding area.
What are the parking options at Comfort Suites Hanes Mall?
Comfort Suites Hanes Mall offers free parking, providing convenience for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Some guests reported issues with noise on the first floor, so choosing a room on a higher floor might provide a quieter experience.
Check Room Amenities
Some guests mentioned that the rooms lacked certain amenities such as a room safe and drawers, so it's advisable to confirm the availability of these amenities before booking.
Consider Bringing Snacks
As there is no vending machine for snacking, guests may want to bring their own snacks to the hotel.
Be Mindful of Security
Some guests expressed concerns about the hotel's security, particularly in relation to noise and potential safety issues outside the hotel. It's advisable to be mindful of personal security and report any concerns to the hotel staff.
Verify Room Smell
A few guests reported encountering a smoky smell in their rooms, so it may be helpful to confirm the room's odor before settling in.
Confirm Elevator Functionality
As there were reports of one elevator being out of order and the other being slow, guests may want to confirm the status of the elevators to manage expectations.
Check for Bathroom Cleanliness
Some guests mentioned issues with bathroom cleanliness, so it's recommended to check the bathroom thoroughly upon arrival and report any concerns to the staff.
Bring Makeup Remover
Guests reported a lack of makeup remover in the bathroom, so bringing personal makeup remover may be helpful for some guests.
Be Prepared for Noise
Some guests noted noise disturbances from housekeeping staff and other guests, so it's advisable to be prepared for potential noise disruptions during the stay.
Confirm Payment Charges
Several guests reported issues with overcharging and payment processing, so it's important to monitor payment transactions closely and address any discrepancies with the hotel staff promptly.
Location
200 Capitol Lodging Ct., Winston-Salem, NC 27103
What's nearby
- BB and T Field3.3 mi
- New Winston Museums3.5 mi
- Old Salem Museums & Gardens3.5 mi
- Foothills Brewpub3.6 mi
- Single Brothers' House3.6 mi
- Children's Museum of Winston-Salem3.7 mi
- 100 North Main Street3.9 mi
- M.C. Benton Jr. Convention Center3.9 mi
- Southeastern Center for Contemporary Art4 mi
- Black Mountain Chocolate Factory4.1 mi
- Winston Cup Museum4.3 mi
- Reynolda Gardens4.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites Hanes Mall
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $115 |
Average price (weekend night) | $205 |
When to book a room at Comfort Suites Hanes Mall
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Suites Hanes Mall
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See most recommended stays in Winston-SalemGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 4.0 mi |
Nearest Airport | Greensboro/H. Point |
Distance to airport | 20.5 mi |
Everything you need to know for your stay in Winston-Salem
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