Atlantis Family Waterpark Hotel, an Ascend Collection Hotel

The hotel features both indoor and outdoor pools, with the AquaKingdom Indoor Waterpark spanning 16,000 sq. ft. It offers two 40 ft long tunnel slides, a 5 ft long toddler slide, and a spray and play water area. Additionally, there's a 3-5 ft lap pool with water basketball and an indoor whirlpool. Outdoors, guests can enjoy Volcano Island, which features an outdoor pool and water slides.

The rooms come with free Wi-Fi, a mini-fridge, microwave, and most of them have balconies. Suites are also available, and some rooms offer bunk beds.

While some guests have mentioned concerns about cleanliness, many others have praised the hotel for being very clean and well-maintained. One guest specifically mentioned that the hotel was very clean and everything was up to date.

The hotel is conveniently located near popular attractions such as Noah's Ark Waterpark, Storybook Gardens, and Timbavati Wildlife Park, making it an ideal choice for families. Additionally, the hotel provides free passes to Noah's Ark Waterpark for all guests.

Many guests have praised the staff for being friendly and helpful. One guest specifically mentioned that the housekeeping staff was great, and another guest appreciated the efficient check-in process and the welcoming atmosphere created by the staff.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the waterpark or outdoor pool comes highly recommended.

Some guests reported issues with room allocation, such as receiving a different bed configuration than reserved. It may be beneficial to double-check the room details upon check-in to ensure it meets your expectations.

While many guests praised the cleanliness of the hotel, some reported issues with dirty rooms and outdated facilities. It's advisable to check the room upon arrival and promptly address any concerns with the front desk.

All guests receive free passes to the nearby Noah's Ark WaterPark. Take advantage of this complimentary perk for a fun day out.

Several guests experienced delays during the check-in process. If you have specific timing requirements, it's advisable to communicate this with the hotel in advance.

The hotel's proximity to attractions like Storybook Gardens, Timbavati Wildlife Park, and various other amusement spots makes it an ideal choice for families. Take time to explore these nearby attractions during your stay.

If you have mobility concerns or specific room location preferences, it's recommended to inquire about room accessibility and location options to ensure a comfortable stay.

While the hotel offers a free grab-and-go breakfast and a weekend continental breakfast, some guests missed having a full breakfast option. Consider exploring nearby dining establishments for a wider variety of dining choices.

With both indoor and outdoor pools, as well as a variety of water slides, the hotel offers ample opportunities for water-based fun. Make the most of these facilities during your stay.

Some guests reported minor maintenance issues in their rooms, such as broken bathroom fixtures and dirty towels. It's advisable to promptly notify the staff about any such issues for a comfortable stay.