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The facilities were excellent, and the staff was more than helpful and courteous. Nothing.
Fitness room small but good and 24hr good location with free parking and staff friendly
The staff was nice, friendly, and helpful. My room was a handicap room. I'm not handicapped.
Enjoyed the clean rooms and awesome bed
Beds (incredibly comfortable), free wifi, cable, bathtub/shower Lack of shuttle service to Midway airport before 8:00 AM and after 10:00 PM. I reserved a room here primarily because I needed the free shuttle, and was led to believe that the shuttle would pick me up at 10:15 PM when I was at the airport. Had to cab it instead, but at least the cab was cheap. Rooms are a little overpriced considering there is no late night shuttle.
The entire stay was exactly as expected, clean spacious room, wonderful room service and plenty of parking. The only problem was the empty vending machines but they sold beverages at the front desk.
Close to midway airport. Little bit noisy.
Nice work out facility, nice pool area, Hotel was very nice. Had dinner and breakfast in Dempsy's, which was very good.
The service staff was excellent, they were always there if we needed anything and were very frinedly and attentive. We had some issues at check in and the counter staff were helpful and attentive. The room was very small but overall our stay wasn't too bad. The breakfast buffet was well stocked and the menu changed daily. Our room was supposed to be a study. What they did was manage to stuff a desk and sofa bed into a regular sized room along with the king bed. When we opened the sofa bed we had less than a foot between the bed and foot of the sofa bed. This made for very crowded living conditions for our family. We had really expected a larger room for the money we paid. With other choices in the same parking lot, we would have stayed elsewhere had we known in advance. Fortunately, all we did was sleep and shower in our room. I have stayed at other Hampton Inns and this was the first time this has happened.
the people were friendly the toilet made strang noises- not flushing but like water was running through it
The December 28, 2015 rain/ice storm delayed our trip home from Jamaica. Hampton Inn had the best rate for a very last minute reservation. They accommodated the eight of us with ease. They made us feel welcome after an unfortunate travel delay. The rooms are large and clean. Breakfast is wonderful. Would definitely go back even without an unexpected delay. Thanks guys!
Very clean, great breakfast, very friendly atmosphere and staff no
Close to the airport. Easy bus pick up to the airport. Nice breakfast.
The $10/day parking and easy pick-up and drop-off to and from Midway Airport. Closeness to airport and 24/7 bus service. Nice start to our day with a hot breakfast.
The room was nice, quiet and clean. It is over priced. We had to pay and additional $17 for parking overnight in an unsecured parking lot. Needless to say there are no views since it is close to MDW airport, which is why I think it is so overpriced. There was no bottled water in the room. Typically, most hotels provide 1 or 2 complementary bottled waters. I had to call the front desk three times to verify the check out time and kept getting placed on hold.
Good price for the room. They have a free continental breakfast. The room was clean and comfortable with nice furnishings and HBO. There is an airport shuttle, which I recommend because... They charge ALL hotel guests $17 daily to park a car. They should only charge people who park and fly. The location is near railroad tracks. The noise is not obnoxious, but noticeable.
Efficient front desk--handled all my request quickly. Found closest Doc In the box for me.
Had to pay for parking when the area is not luxery or in an area that most hotels would ask their guest to pay for parking. My son was in a room that was still being renovated. There was no toilet just the sink and shower. Parking was $17 thats ridiculous.....
Ants in the bathroom. Expensive
parking, pool and breakfast -
Over all when I waked in the door it made me say I look like I'm in an expensive hotel. How you have to pay 5$ for the bottle of water which I think should be complementary
Very convenient to the airport. Staff very friendly and helpful. TGI Friday's right next door, so dinner was covered. My flight out was delayed at the last moment and the front desk let me back into the room after I had checked out -- sweet, Not much around it other than more hotels. Didn't offer any kind of breakfast other than pastries - so you had to travel to find breakfast.
the hotel was dirty at times, things left on the floors from people that where rude and didn't know how to throw things away. Our bathroom toilet was really gross and there were not enough garbage cans in the rooms.
I was hardly ever there, from late night till morning, but the continental breakfast was good, the pool would have been nice if I had time to use it. Ice on every floor would be nice, an ice bucket too.
Beds were comfortable. Free breakfast.
Only when I told the staff that my phone did work to call the front desk . He didnt seem to be to concerned about it ...
It was close to where I had to work. Room was not very clean, A/C didn't work well, had to change rooms the third day, the continental breakfast was minimal.
Great price Better fitness area
Excellent service and very nice rooms. I always know I will have a nice night's rest at a Best Western. nope
It smelled funny and it was too far away from the nicer parts of the city.
Helpful staff No
The staff was very welcoming and did a wonderful job of giving us a comfortable stay. The continental breakfast was very disappointing and limited. The hotel was also pricier than what it's worth.
One of the nicest hotels in the Midway complex.
Great staff. Clean. Gym & pool. Had some problems with televsion "buffering". I stayed here will visiting Chicago...it's a little far from downtown. The surrounding neighborhood isn't that great.
clean, new, helpfool staf price
I like the cleanliness of the room and the professionalism of the staff.
Amazing and friendly staff Nope!
Staff was very friendly and responsive to requests. Breakfast options were pretty good, mostly continental but also had wafflemaker. Exercise room was a converted sleeping room with 3-4 pieces of equipment. Be sure to ask for the magnet to turn the machine on, if it doesn't work. Rooms were clean. Good location & value. Flooring and furniture are showing some wear and age.
Very basic. In the process of being remodeled so it may improve. Staff nice.
The room was clean and comfortable. I didn't like getting all of my stuff unpacked and walking down the block to a store only to find I couldn't get back in my room for about two hours. We were on a girl trip so that completely wiped out our first night. It also didn't help that they told us they knew they were having trouble with the lock but put us in that room anyway. Then they told us it would be twenty minutes for them to get the master key there since a staff member took it home and that ended up being another hour to hour and a half. They gave us a room to wait in but not much you can do since you don't have your stuff. They never offered any compensation for our time only kept telling us thanks for being patient.
Staff was extremely nice No pool, room smelled musty but except for the older carpet and the dirty bathtub the room seemed clean enough.
Much nicer than the price would suggest. Clean updated rooms
It was clean and comfortable i would definitely stay there again
Super friendly staff, clean rooms and comfortable beds. Definitely recommending this place to anyone traveling through the Chicago area. This place bumped up Super 8's reputation in my book! Very satisfied.
The room was very small for two bed to fit in the same room.
Accesses to tons of dining and shopping. Also, guest passes to Lifetime Fitness next door, with indoor and outdoor pools, sauna, hot tubs and of course, fitness equipment! No outside seating by pool (outside patio connected to pool area). No outside pool either.
This guest did not leave comments about this hotel.
Price Old dated sofas. Too much furniture on the room.
GREAT SERVICE! HAD A SMALL ISSUE WITH AC WHEN WE ARRIVED, BUT GUEST SERVICES WAS MORE THEN HELPING TO ACCOMMODATE ME IN ANOTHER ROOM. THANK YOU GUYS!
Late check out was very accommodating, social hour was very nice. Kitchen staff went out of way to be of service Only one bed in room, Pull out not comfortable
The room was amazing, it had a full fridge ðŸ‘ŒðŸ¾. It had everything I needed I would stay here again ðŸ‘ðŸ¾
Room quality and the friendly/super-helpful staff were all great. Only thing I could say is that it's a bit difficult to find.
My family and I enjoyed our stay at this location. We will definitely come back to this hotel next time we visit Chicago.
location Check in was terrible
The location........ The staff was Friendly, the breakfast was delicious. The room was ++++++++. I've stayed in all of the Marriott's in the area and I always wondered Why I couldn't get into the Residence Inn... Once I entered the ROOM!! I knew WHY!! Everything was Great
It was close to the airport and to several major roads that took us into the City or out of town. No, it was a wonderful experience.
Location, clean and spacious room, friendly and helpful staff. Ice machines not accessible to guests. Better if I did not need to request ice from staff. They were always happy and quick to help!
This guest did not leave comments about this hotel.
The staff was very helpful and nice and the housekeeping was great also. Its just the room condidtions did not match the price it should of been lower. The rooms need to be brought up to date even though the rooms were clean. The walls you can start to see they need to be replaced the carpets needs to be replaced the sheets and covers needs to be replaced as they are stained. The furniture needs replacement badly. Even though it is motel 6 for the price they can at least charge less if they are not going to do nothing about the rooms conditions. Lastly if the air is not running the room gets a stinky smell in it.
The motel was not clean, smiles bad, the bed was dirty, no shampoo in bathroom, no iron for cloths.
I was overcharged and the sheets were dirty. What I paid at motel 6 I paid for the ramada that was exceptionally clean and indoor pool only the Ramada was cheaper
Staff was great Woke up at 2am and saw a bed bug crawl across my pillow
location value for the money and service for what they have described before came to Motel 6.
The room is large and clean. The carpet seems a little old though.
After about 3 min I finally was able to get hot water. Staff was rude and not friendly. Sheets had stains and holes in them. Weird smell in the room. Yes this is a motel so I had low expectations but when we're sleeping on stains and holescin the sheets it becomes a bit discomforting. The hallways also smelled like cigarettes/weed
The place smelled awful in the bedrooms, an odd lingering smell that was just in the bedrooms as well as outside in the hallways. Amenities we're not as expected either.
The price was cheap for a last minute booking. Our room did not have a proper set of towels. When I went to the front desk they were out and said they would bring more towels but never did.
Cheap, clean, location was perfect for this trip. No extras other than coffee in the morning which was good. No refrigator or microwave in room but have my own refrigator that we took up to room and plugged in. Staff was pleasant. To be honest we were worried from reading some of the other reviews but no problems during our stay that we were aware of. Some donuts in the morning to go with the coffee would of been nice.
The entire hotel and room seemed dirty. Other oddities were no pictures on the wall, no alarm clock, and a TV from the 1990’s. Not up to brand standards in my opinion
Price, but could have been cheaper considering the smell, looks and other visitors (drugies) Almost everything
This hotel met expectations on everything except the level of noise. With this hotel being right next to Midway airport you have to expect some noise. Interestingly the airplanes taking off and landing weren't the issue. I'm not sure if it was construction, a train, or something else but for the entire time we were at the hotel there was a periodic, very loud, metal on metal screeching sound that would last for around 5 to 10 minutes then stop. Definitely made it difficult to sleep.
The staff, and clean modern rooms. Free breakfast was decent. The kingsize suite is very small.
The staff were so helpful and friendly! The rooms were very clean and spacious.
hotel/rooms are clean and roomy. Where do I begin ? I stayed here for New Years while visiting my bf. My stay was great except for one night when I was awoken by yelling and crying by a grown man outside my door arguing with his gf until 3 am. I am not the type to complain, ever, but I just had enough and really needed my sleep. They escorted him out & all was well. Customer service is exceptional here and hotel is beautiful; the only reason I returned a second time. So, I re-booked at the Hyatt for my stay this time around because I felt the previous incident was something out of their hands. This time around I stayed for a total of 3 nights which consisted of my neighbors on both ends screaming and yelling , running up and down my halls until 4:30 am. Not to mention , there was a very strong marijuana smell seeping through my vents. Every time I entered my bathroom, the odor was there. I complained the night before my last stay about the smell to ensure I was not charged for anything & the supervisor advised me the next day they were escorted out. The last day of my check out , I spoke to the manager above Her & asked for a Kate checkout , which I was given. I also advised him of the horrible stay & he responded that they have received no complaints and no one was escorted off the property, and that when he saw me yesterday I looked just fine , like nothing bothered me. All in all, manager was a liar , supervisor was unprofessional, every stay guests are a complete nuisance and you will remain sleepless & staff will not acknowledge your concerns. Also, prices are outrages for location ! I paid almost $600 for 3 nights (this is a discounted price) to smell marijuana for three nights and stay wide awake until my neighbors got tired of running and yelling back and forth . My suggestion, beautiful hotel, staff is friendly but does not really care about your comfort, neighborhood is not nice at all for the price, and hotel is unbelievably noisy.
Price was great compared to staying in the city, was easy to get to the airport on the shuttle and then take the train into the city, their shuttle runs all night and day, so as long as you catch the Orange line back to the midway airport, you'll get back to the hotel no problem. A little noisy but what do you expect, next to an airport.
Good shuttle service. Comfortable beds. Close to airport. Good breakfast. Friendly and helpful front desk staff. Had to stay here in a pinch after a flight cancellation and couldn't have been more pleased.