Wrexham Hotels

thought there may have been a bigger selection of hot food on breakfast buffet

The canal cruise, the spa. Noise from traffic, no air conditioning

the temperature in the spa/swimming pool was too cold.

The food was excellent and it was a nice touch to have fruit in the room as well as biscuits. The mattress in room 3 was absolutely dreadful - we could feel every spring and it compressed right down when we sat on it. The room was right by a main road, just off a roundabout. This meant that with the lack of double glazing we could hear every vehicle changing gear and accelerating right outside our window. I can honestly say we had the worst night's sleep we've ever had. We couldn't wait to get home and have a nap. The light coloured carpet was heavily stained. There was wif-fi 'throughout the hotel' but on check-in I was told it might not be available in the bedroom, and it wasn't. I tried again in the dining area - no connection and once again in the small lounge just inside the front door - and again no signal.

The staff were all very friendly and helpful. Everyone made me feel very welcome and the hotel has a very friendly atmosphere. The restaurant is of a high standard and the food extremely good quality and well priced. Perhaps the best beef fillet I have ever eaten! The room I had, although very comfortable for one, was one the small side and perhaps would be too small for two people.

Good breakfast and fresh fruit bowl every day

Deluxe rooms were great! Breakfast good. Very easy to find

The hotel was comfortable and good value for money. TV signal intermittent. Could not watch TV for most of the evening.

Friendly and helpful staff at reception

The room layout was good for families. Breakfast included was great. Help from the assistant at the front desk was useful and professional.

The Staff were generally very helpful. The decor is certainly querky but if anything too dark and depressing. It detracts from what could be a nice hotel.

convenience for city centre and out of town journey The migraine-inducing carpet, especially on the stairs! Why do hotels DO this?

Beautiful hotel, lovely room, fantastic breakfast. Close to shops, great choice of bars and restaurants near by. Really enjoyed our stay. Downside's, Bath in our room was too short, could not lie down in it. The room although beautiful, felt a little cramped, to much furniture me thinks!

Breakfast was great .How nice to have a freshly cooked breakfast though new crockery urgently needed Stained cracked crockery every morning for breakfast,Leaking radiator,(reported but not mended in the three days we stayed) very dirty window ledges, carpet edes and doors hand/finger smudges on doors which did wipe away with a little effort, therefore one felt that the cleaning was below standard and not observed by management.

Staff were all friendly, ambience was excellent, beautiful peaceful grounds and hotel. The room windows must have been open for about a week, I spent the first hour of checking in killing all the mosquito's and flies in the room.