I enjoyed the location, the staff very friendly and the proximity to all the plazas, and stores.
Location, 4 blocks away from Zocalo. Hotel stay started (very) well, but after a while you scratch the surface and begin to notice things that are not appealing.Management of room payments is not efficient. This causes services like laundry taken in charge and then not carried out (because they think you have not paid for the room when you have), no notification (which would immediately solve the issue) given. Swimming pool (not tested) seemed a little murky (though people were bathing with no signs of problems). Lift path invaded by WC waters and only taken care after one night (in the meantime, curious spring-like sounds in the lift... quite dangerous in my opinion). Not a complaint (already spoken out in person), just a report of general mismanagement and poor attention.
Great staff! The open-air bar was a joy! The bit about a fitness center is a lie. THERE IS NO FITNESS CENTER AT HOTEL MARIA DEL CARMEN. I was shown the sixth-floor room where the fitness center once was. That room is now completely filled with old beds and mattresses...plus two ratty, broken exercise machines.
Really excellent, kind, happy and comitted staff. The staff were absolutely amazing, spoke good english and were very welcoming and friendly in a genuine way which really made my stay at this hotel very enjoyable. The restaurant served excellent food at very good prices with very good service. The room was clean and the housekeeping staff were very good too. For the rate paid, i liked this hotel. Excellent WiFi free in the rooms. The rooms were comfortable, but a little bit old looking in places.
The room, the security and the team of emplyees Nope grate place and service
Nice breakfast, Clean hotel Rude female staff member at check in. Told us that Priceline had not paid the Hotel, when in fact it had.
It's new and clean, but it's far from the down town service is good the pool is small, and breakfast is included an ok fresh fruit is great
The matres on the bed was old and you cou feel the springs it was hard and I would wake up in the middle of the night with back pain... The cleaning of the room was only fixing the beads and taking out the trash from the trash cans... No sweeping or mopping, no cleaning the restrooms either
It had beautiful architecture; beautiful rooms; great service; excellent food; beautiful pool; excellent food. No
The staff is very polite and always with a great smail, very well trained to serve and make you welcome all the time!! Congratulations! I felt like home!
nice people. comfortable service .
Nice hotel with good amenities on the main street. Good service from concierge. No detailed invoice at check out.
Liked the size of room and big tv. Everything was great. There really wasn't anything we didnt like.
location, close to Zocalo Rooms are not clean and very noisy. We stayed at a room facing the yard first and could hear machine noise. Then we changed to a room facing the street, the cars were extremely noisy. On the website, they claimed they provided continental breakfast, but actually there were only disgusting coffee and some bread in a plastic box in the hotel's yard.
sitting on the balacoy and watching Merida city life going by and the city lights ice and wash cloth
The bathroom is clean and big and has a great bath tube. Breakfast great. The hamaca in the room, very quiet, staff very frendly. No
The hotel and owners couldn't have been nicer. Our room was always clean and quiet with all the comforts of home, and then some (like a hammock). It rained most of our trip and they were kind enough to lend us umbrellas to take with us. The walk to the center of downtown was a little longer than I'd anticipated, but still very doable, if that's even a criticism.
It's a beautifully restored colonial building with the loveliest color scheme throughout. Once you walk in the deep blue building through the antique red painted doors, a new world of comfortable experience opens up. I like everything.
The carachter of the interior decor, the helpfulness and kindness of the owners, the location.
Despite its convenient central location, Hotel Medio Mundo is a quiet oasis in busy Merida. The staff was very kind and helpful, and the room was just what we expected--simple & beautiful. We loved the hand-painted sink. Breakfast was fresh & delicious. Washcloths are not provided by the hotel. Next time, we will bring our own.