Pros (+) I liked the matress (it was so soft) and the staff was very friendly.
Cons (-) The thash can had red liquid all over in it and I had arrived around 11 am and they said I would have to wait until 3 pm to enter my room so they could clean it.
4 stars
Yokohama Bay Sheraton Hotel and Towers
Photos of Yokohama Bay Sheraton Hotel and Towers
Overview
Yokohama Bay Sheraton Hotel and Towers is situated amongst Yokohama's well-known restaurants and eateries, just a short stroll from Yokohama Train Station. It features a fitness center, as well as a Jacuzzi, 24-hour room service and an indoor pool.
There are a range of amenities available to those staying at Sheraton Bay Towers & Hotel Yokohama, including an express check-in and check-out feature, a sun deck and a coffee bar. Staff are available 24 hours a day and can help with booking tours and tickets. It also provides useful options for meetings and events.
Rooms at the hotel are comfortable and offer a refrigerator. They are air conditioned and provide a telephone and wireless internet access.
Guests of Yokohama Bay Sheraton Hotel and Towers are invited to experience Japanese, seafood and Chinese cuisine at Teppanyaki Restaurant Sagami, or try local meals at Ko-No-Hana. For those who would like to relax with a beverage of an afternoon, the on-site bar provides the ideal spot.
Within a 30-minute drive of Odaiba, Tokyo Bay and Haneda Airport, Sheraton Bay Towers & Hotel Yokohama offers an airport shuttle service.
Latest deals for Yokohama Bay Sheraton Hotel and Towers
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Yokohama Bay Sheraton Hotel and Towers
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Chapel/shrine
- Private check-in/check-out
- 24hr front desk
Bathroom
- Yukata (Japanese bathrobe)
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Dining
- Wine glasses
- Electric kettle
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
General
- Executive lounge access
- Slippers
- Telephone
- Carpeted
- City view
- Storage available
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Accessible by elevator
- Pets not allowed
- Upper floors accessible by elevator
Laundry
- Laundry service
- Iron and ironing board
- Pants press
Things to do
- Gift shop
- Beauty salon
- Karaoke
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Fitness
- Fitness center
Reviews of Yokohama Bay Sheraton Hotel and Towers
8.5
Very good
718 verified ratings
Wonderful
366
Very good
140
Good
91
Okay
47
Fair
41
Mediocre
16
Poor
17
Summary of reviews
Guests say
Guests appreciate the hotel's fantastic location, being close to major transit and shopping areas. The cleanliness of the hotel is also frequently praised, although some guests noted issues with noise from outside. While the service is generally regarded as friendly and helpful, there are mixed feelings about certain amenities and the breakfast experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
13 reviews
8.9 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms at Yokohama Bay Sheraton Hotel and Towers?
Guests have noted that the rooms are generally clean, although there have been occasional reports of dust and cleanliness issues that were promptly addressed by the staff.
What are the dining options like at Yokohama Bay Sheraton Hotel and Towers?
The hotel offers Japanese, seafood, and Chinese cuisine at Teppanyaki Restaurant Sagami, and local meals at Ko-No-Hana. Guests have also praised the quality of the breakfast and the service at the Sky lounge restaurant.
Is parking available at Yokohama Bay Sheraton Hotel and Towers?
Yes, the hotel offers parking and an airport shuttle service for added convenience.
How are the beds at Yokohama Bay Sheraton Hotel and Towers?
Guests have found the beds to be comfortable and the rooms spacious, providing a good night's sleep.
What is the best time to visit Yokohama Bay Sheraton Hotel and Towers?
The hotel is conveniently located near Yokohama Train Station, making it an ideal place to stay for those looking to explore the nearby attractions and enjoy the city's vibrant atmosphere. However, some guests have noted that the hotel can be busy and that the room rates may be on the higher side during peak seasons.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, especially those facing the city or the bay, for a more enjoyable stay.
Take Advantage of the Convenient Location
The hotel's proximity to Yokohama Train Station and various attractions makes it an ideal base for exploring the city. Guests appreciated the easy access to shopping, dining, and transportation options.
Consider Upgrading to Executive Lounge Access
Guests found the executive lounge to be a highlight, praising the food, view, and overall experience. Consider upgrading for added comfort and convenience.
Check Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues with dust and cleanliness upon arrival. It may be beneficial to request a room check upon arrival.
Explore Dining Options
Guests enjoyed the breakfast and dining options at the hotel, particularly the Teppanyaki Restaurant Sagami and the Sky Lounge. Consider trying the hotel's dining offerings for a delightful culinary experience.
Utilize the Hotel's Facilities
Take advantage of the hotel's amenities, such as the fitness center, indoor pool, and sky lounge restaurant, for a relaxing and enjoyable stay.
Plan for Language Barriers
While the staff were generally described as friendly and helpful, some guests noted that there is room for improvement in their English proficiency. Consider using simple language or translation tools for smoother communication.
Be Mindful of Room Size
Some guests mentioned variations in room sizes, so if space is a priority, consider inquiring about room options to ensure a comfortable stay.
Plan for Early Breakfast
Guests noted that the breakfast service starts later in the morning, so if you have early plans, it's advisable to plan accordingly or explore nearby dining options.
Consider Alternative Transportation
While the hotel offers an airport shuttle, guests suggested providing more information on alternative transportation methods to the airport for added convenience.
Location
1-3-23 Kitasaiwai, Yokohama 220-8501
What's nearby
- Yokohama Train Station243 yd
- Yokohama City Centre0.7 mi
- Minato Mirai 210.9 mi
- Yokohama Museum of Art0.9 mi
- Landmark Tower1 mi
- Pacifico Yokohama1.1 mi
- Nogeyama Zoo1.3 mi
- Red Brick Warehouse1.6 mi
- Yokohama Stadium2.1 mi
- Chinatown2.2 mi
- Yokohama Chinatown2.3 mi
- Yokohama Marine Tower2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Yokohama Bay Sheraton Hotel and Towers
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | $275 |
Average price (weekend night) | $387 |
When to book a room at Yokohama Bay Sheraton Hotel and Towers
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Yokohama Bay Sheraton Hotel and Towers
FAQs when booking at Yokohama Bay Sheraton Hotel and Towers
Nearby hotels and places to stay
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See most recommended stays in YokohamaGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Tokyo Haneda |
Distance to airport | 10.8 mi |
Everything you need to know for your stay in Yokohama
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