Youngtown Hotels

the breakfast was good

the noise, trains at 5:45 am ,planes from air base close by ,room had an odor most likely from AC leaking on carpet since the carpet was wet near the unit. The water was so hot that the faucet would blow out steam when turned on had to be very careful in shower. The bill had my name but someone else address and different rate that I paid and also with a different charge card. Had people fixing the sidewalk at different location at hotel had to be careful where you walked

Nothing discovered bedbugs

Very friendly staff and the room smelled fresh. If you are looking for a place to lay your head at night with no frills, this is it. Best place in town for the price.

Place to sleep.

Room wasn't ready til 5pm. I ordered king room online but was told there werent any available when I arrived & got stuck with 2 full sized beds. Lady at front desk was not helpful nor courteous. Place is run down and musky. Better off saving your $ & stayin at a motel 6.

cleanliness and friendliness of employees

no

Was well situated for our purpose.

Noise carried from adjacent rooms and corridor.

Designated smoking area, friendly and accommodating staff, clean room

Bed was firm, breakfast was small

There was no jacuzzi as advertised and the lobby was filthy!

Good location for our needs in Surprise, AZ area. Breakfast was pretty good and free.

One female on duty desk clerk not very customer oriented. AC unit in room didn't work on first of three nights - no apologies just said we could move. No offer of water when room temp was 80 degrees. Finally had to move rooms after being settled the first night. They put us in a room on the weekend when the hotel was pretty empty that faced the afternoon sun when AZ was 105 degrees where AC unit kept freezing up and not cooling the room. Satellite TV service was very slow to change from one channel to another and had to unplug the system to get it to work in both rooms.

Comfortable bed. Nice breakfast with some cut up fruit, and hot foods. Good start to our day.

I appreciated the attention from the staff. There were a couple issues that may have become uncomfortable if not handled correctly. But they've obviously been developed into a quality culture judging by the way they approach and handle situations.

I did not like the payment issues that kicked off my stay. It's easy to believe the issue could have been with my financial provider rather than the hotel. But nonetheless, My wife was charged an additional $200 and yet have seen that refunded. I may be wrong, but I believe that's somethjng Hampton Inn should and couple take steps to correct. I'm trusting this issue will be resolved in the next couple days before any further action is taken.

The rooms were very nice. The pool was great. Terrific location, close to our daughter.

no

That you could cook in your room and cut expenses by bringing your own groceries.

Not a whole lot, they had poor customer service, Their planning for the july 4th holiday was horrible. There entertainment for karaokee was distgusting. I was not satisified at all with this resort for how many rooms we booked.

Clean. Comfy beds. Pet friendly

The facilities were nice and modern. All equipment was working and functional.

No one ever wanted to clean the breakfast tables at the hotel breakfast. We sat at a dirty table every day. The hotel will not change sheets the entire stay, yet they expect you to tip the housekeeper.

The room was surprisingly large with comfortable beds small fridge and a little living room area The breakfast was great

My sister and I stayed for a week. The room was very comfortable and the entire facility was very clean. The staff were friendly and helpful. Ian made us feel as though we were coming home in the evening and was so welcoming. The breakfast was always good with a nice variety. The iced lemon water was so refreshing on hot days and was always available. There is a nice restaurant across the street where we had lunch-- good food and convenient! We will definitely stay here again!

We have been staying here for years to visit family, usually is good but not this time.

Air conditioner vent started dripping and went all night- we had to put a bucket and listen to it drip. Locks were broken at pool and back entry doors. Carpet was in pretty bad shape

Fairly close to the spring training baseball fields that we visited.

I thought the price was way over priced for the hotel. The hotel was loud, dirty and I would never stay there again. Dogs were allowed in rooms and were barking all the time.

Bar was ok

Room was dirty. Mold in bathroom, damaged furniture in the room, old food and trash on the floor under the bed.

For an older property they try to keep it operational with good staff and perks like full breakfast buffet.

Hotel itself is somewhat dated, needs major revitalization. The only real negative was the mold in the shower area.

Staff was friendly & helpful. Inclusive breakfast wa awesome. AC worked well

Very nice staff, great location for what I needed, and comfortable room.

Traveling alone it was nice to see families gather in the lobby and enjoy a good time; they recapped their experiences while sharing a nice free breakfast. There was something for everyone. I liked the waffles. They were easy to make and yummy!

The purpose for my visit. The price for the room made it affordable.

I travel all over the country for business and this one of my Top 3 favorite properties.

That I couldn't stay longer.

Nothing. Everything was great!