Youngtown Hotels

Staff is fantastic and super helpful. Rooms are clean and comfortable. Great value for the price. Great proximity to Banner Medical Center (closest hotel to the hospital). Thankfully great air conditioning considering the super hot Arizona weather! Plus complimentary snack room always well stocked.

Did not like the hotel at all. Smelly rooms, unfriendly staff and weird guest. Will not stay again!!!

How close it was to our event.

The breakfast buffet was especially nice compared to the usual sort of "continental breakfast" hotels offer. The bed was comfortable and the room was clean. The suite had a living room area with a couch and its own TV.

Very friendly/helpful staff, they have been trained well polite, know the area and offer good advice. They went out of their way to help us, the morning of checkout we had a flat tire and could not change it. We called mobile service and the staff allowed us to stay and offered cold water and other liquids as it was 107 degrees outside.

The rooms only had a single TV, while it is big I do think two TVs would be better.

Everything was top notch right down to the freshly made cookies. Lol

No! Other then not allowing me to take full plate of cookies. (Good thing though, my my wife would've been upset with me, ;) )

location

the smell- smelt like old cigarettes throughout the establishment as well as in our non-smoking room.

Verified my reservations day before arrival. Reserved and paid for double beds. At chech in I was told they didn't have any doubles left but I could drive 15-20 miles from where I was at the get the rooms. Not an option since the concert started in 20 minutes. Then they offered me a roll away. Desk informed that she would give me my room at no cost because of the 100% guarantee. That of course made the uncomfortable roll away worth it. Until the next morning when we spoke to the day manager who informed us that since we booked it through a 3rd party the 100% guarantee didn't apply. We informed him about what we had been told by the front desk the night before. He finally agreed, refused to provide any documentation for the credit which may or may not show up as a credit in a week or so. Not happy or convinced it will happen!

I appreciated the attention from the staff. There were a couple issues that may have become uncomfortable if not handled correctly. But they've obviously been developed into a quality culture judging by the way they approach and handle situations.

I did not like the payment issues that kicked off my stay. It's easy to believe the issue could have been with my financial provider rather than the hotel. But nonetheless, My wife was charged an additional $200 and yet have seen that refunded. I may be wrong, but I believe that's somethjng Hampton Inn should and couple take steps to correct. I'm trusting this issue will be resolved in the next couple days before any further action is taken.

Great hotel at an excellent location near shops, restaurants and the Jobing.com arena. The pool was very nice and food by the pool was excellent! We stayed there to attend the Coyotes Vs. Minnesota Wild hockey game. The Wild hockey players stayed at the hotel and my son was thrilled to meet and take photos after the game at the hotel.

nothing - everything was great!

2 bedroom suite - perfect for families. Free breakfast. Free parking. Free internet.

When we checked in, we were told that the hotel's room card system was not working. Thus, there was no keys given to us. Each time we leave the room and wish to go back, we had to get a hotel staff to open the doors for us with their master key.

Super clean and wonderful staff.

no. Everything was great.

Free parking free breakfast and wi fi

None

the facility was all we could hope for. The staff was friendly and helpful without being bothersome.

nothing

The friendly staff and manger's reception party with free wine, beer and hors d'oeuvres

No

Very clean and friendly staff

No

The distance to PIR was perfect. The staff was outstanding

nothing