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Updated and clean
The first day we checked in we saw over 2 roaches, we immediately asked Expedia for refund. They said they needed to speak to hotel manager- when they did , they turned the request down. We were nervous sleeping there and continued to see roaches. Then we drove in from a convention , naturally having music on playing, so we drove into parking lot- and parked..within a few minutes deputy officers were knocking on our door with a complaint from the hotel manager stating we were boom boxing in the parking lot. We explained situation and the officers apologized...NEVER AGAIN!!!!!! The first day we checked in we saw over 2 roaches, we immediately asked Expedia for refund. They said they needed to speak to hotel manager- when they did , they turned the request down. We were nervous sleeping there and continued to see roaches. Then we drove in from a convention , naturally having music on playing, so we drove into parking lot- and parked..within a few minutes deputy officers were knocking on our door with a complaint from the hotel manager stating we were boom boxing in the parking lot. We explained situation and the officers apologized...NEVER AGAIN!!!!!!
I was visiting a friend of mine in the area .It was clean and got an excellent price!
Everything but my one issue Both days the hotel cleaning staff DID NOT leave us coffee cups for the following morning. If you take used cups - PLEASE LEAVE CLEAN CUPS. Otherwise, no problems.
We have been staying here for years to visit family, usually is good but not this time. Air conditioner vent started dripping and went all night- we had to put a bucket and listen to it drip. Locks were broken at pool and back entry doors. Carpet was in pretty bad shape
My bed was one of the most comfortable motel beds I've slept on in over 20 years of being a business road warrior. This is an older facility, but well maintained. I would definitely recommend staying here.
Clean room & linens. Comfortable bed. Enjoyed having the suite layout. 2 sinks a major plus. Would go with 4 1/2 stars, but not available in this format. Staff was excellent. Will definitely use on next visit. Free breakfast was so so. Coffee machine was down, and consequently limited some of the food options that require hot water such as oatmeal or tea. Eating area was cleaner than many we've experienced.
Loved the roominess of the suite. King mattress was excellent. Clean and comfortable. Breakfast was ok. Standard scrambled eggs with sausage patties and make-your-own waffles. Kind of what you would expect.
My sister and I stayed for a week. The room was very comfortable and the entire facility was very clean. The staff were friendly and helpful. Ian made us feel as though we were coming home in the evening and was so welcoming. The breakfast was always good with a nice variety. The iced lemon water was so refreshing on hot days and was always available. There is a nice restaurant across the street where we had lunch-- good food and convenient! We will definitely stay here again!
I liked the service, it was outstanding! I had to leave, I would have liked to stay a couple more days.
It was surrounded by food locations Their breakfast
Very nice staff, great location for what I needed, and comfortable room.
Traveling alone it was nice to see families gather in the lobby and enjoy a good time; they recapped their experiences while sharing a nice free breakfast. There was something for everyone. I liked the waffles. They were easy to make and yummy! The purpose for my visit. The price for the room made it affordable.
The friendliness of the staff and the roominess of the condos.
The room was very clean - staff friendly and helpful. It looked like it hadn't been kept up. We stayed here 2 years ago and the grounds upkeep was excellent but this time around it looked like they cut costs and the upkeep was one of them. We needed a extra blanket for my kids and there were none, asked for extra shampoo/conditioner as we only received 1 of each in our room with a tub plus shower and was told we had to pay extra. Last time we stayed we had 4 in the room plus Tide laundry soap which is now not included in the rooms. The sofa bed was horrible with springs popping out - no cushion on the thin mattress - very uncomfortable for my kids.
That you could cook in your room and cut expenses by bringing your own groceries. Not a whole lot, they had poor customer service, Their planning for the july 4th holiday was horrible. There entertainment for karaokee was distgusting. I was not satisified at all with this resort for how many rooms we booked.
I loved the comfortable and spacious rooms. Rented a 2 bedroom suite but probably would have been fine with a large 1 bedroom suite. Very clean. came to spend weekend with family and friends felt the hotel accomodated all of us from ages 2 years to 46 years. cant bring an ice chest to the pool area. Could not find an ice machine anywhere.
Pool was large and slide very good for kids and adults. Rooms were quite good and the price was very good. Balcony was also very nice. Appreciated the computer and printer availability. USC students were there during our stay. Got a little noisy and a lot drunk.
The rooms were very nice. The pool was great. Terrific location, close to our daughter. no
The facilities were nice and modern. All equipment was working and functional. No one ever wanted to clean the breakfast tables at the hotel breakfast. We sat at a dirty table every day. The hotel will not change sheets the entire stay, yet they expect you to tip the housekeeper.
Clean. Comfy beds. Pet friendly
Good location for us. Very reasonable price. Friendly and helpful staff. Their cookies are awesome.... Nice and clean. The bedding is older at this facility than what we are used to with Hampton. The breakfast only had instant eggs and the fruit was not as good as you would expect for that part of the country.
the sports bar the carpet
Breakfast was a little skimpy.
They have bar, microwave, fridge and cable....... The bar closes at 9 always, the floors had the same burger splattered across 2 different hallways over a three day stay, the shower would go freezing every minute or so and the towels are only big enough for a smurf. You definetly get what you pay for. Wasn't gonna write a review, but was asked by Kayak 3 different times.
Bar was ok Room was dirty. Mold in bathroom, damaged furniture in the room, old food and trash on the floor under the bed.
Room was clean and stay was comfortable. My newborn slept longer through the night so that was a plus! No elevator.
Rooms were just fine, not dirty but not above standard. Breakfast was awful. Facilities are heavily outdated. Location was in the boonies.
Great and convenient location clean rooms and friendly staff. Great pool area and sports bar. Close to freeway and shopping.
Fairly close to the spring training baseball fields that we visited. I thought the price was way over priced for the hotel. The hotel was loud, dirty and I would never stay there again. Dogs were allowed in rooms and were barking all the time.
It was at a good location and good price bed was comfortable. We were only really there to sleep as we were out in the city most of the time Some of the smoking rooms are located next to or in between non-smoking rooms I could smell the smoke smell in the bathroom
very nice hotel I can't think of anything
The breakfast was terrific. Lots of selection and tasty. Having the breakfast open at 6:00am was important because we had to be over at the tennis center at 6:30am. Also, having coffee available early was really nice. The people working the breakfast were all very nice and very accommodating. The lobby was a great space for our group to congregate and socialize and there was room for others to do the same.
I appreciated the attention from the staff. There were a couple issues that may have become uncomfortable if not handled correctly. But they've obviously been developed into a quality culture judging by the way they approach and handle situations. I did not like the payment issues that kicked off my stay. It's easy to believe the issue could have been with my financial provider rather than the hotel. But nonetheless, My wife was charged an additional $200 and yet have seen that refunded. I may be wrong, but I believe that's somethjng Hampton Inn should and couple take steps to correct. I'm trusting this issue will be resolved in the next couple days before any further action is taken.
Front counter staff was excellent. Breakfast area was pretty small.
It was wonderful to return to our room at the end of the day and settle in to such comfortable beds with lots of pillows. The towels were the softest towels I've ever used in a hotel, for some reason. We had three breakfasts there and the hotel varied the main courses each time, though we didn't expect this. Even though the dining room was busy, people got through the line quickly, even if they were making waffles (which were delicious). There was a lot to choose from. I just wish that somebody had known for sure how to walk to the mall. Nobody agreed, and so we got lost. This is not a bad reflection on the hotel. We loved our choice of hotel & I will look for Hampton Inns in my travels; in fact, have stayed in another one before this.
Good location near highway, big twin queen room. Nice breakfast buffet with fruit.
Comfortable bed. Nice breakfast with some cut up fruit, and hot foods. Good start to our day.
Staff was very accommodating. Although not requested, an upgrade was offered at no extra charge. The furnishings were old and not in good condition. Housekeeping needed improvement.
There was no jacuzzi as advertised and the lobby was filthy!
Designated smoking area, friendly and accommodating staff, clean room Bed was firm, breakfast was small
The front desk and maintenance people were very responsive.
The night manager was helpful. The first room we were given turned out to have someone in it. The second on had been used by someone before we got there. The third was big but smelled like smoke and was musty. The tub still had water in it. The TV had to be reprogrammed every time it was turned on and the volume would come on at max. We have stayed at this hotel before but it is going down hill. We won't be staying there again.
The hotel was as described. The suite we stayed in was adequate for our needs. The staff was really nice and answered all of my questions. The pool was great during the 90 degree weather. The location was on a major road so access to Peoria and nearby restaurants was relatively quick. The breakfast both days was pretty good. The only issue I had were the dirty carpets. There was no trash and it appeared they had been vacuumed, but the carpets definitely need to be deep cleaned. Our baby crawled on the floor and her hands and knees became very dirty. Same goes with our bare feet.
Good location for our needs in Surprise, AZ area. Breakfast was pretty good and free. One female on duty desk clerk not very customer oriented. AC unit in room didn't work on first of three nights - no apologies just said we could move. No offer of water when room temp was 80 degrees. Finally had to move rooms after being settled the first night. They put us in a room on the weekend when the hotel was pretty empty that faced the afternoon sun when AZ was 105 degrees where AC unit kept freezing up and not cooling the room. Satellite TV service was very slow to change from one channel to another and had to unplug the system to get it to work in both rooms.
stayed here for the weekend while attending a football game easy to get to the game from the hotel lots of restraunt choices in the area clean room staff riendly and helpful always said hello when passing by the desk
Our family thoroughly enjoyed the front desk staff, especially the morning staff. They were very friendly, helpful and fun to talk with. It's important to know that the room itself does not come stalked with amenities. If you are planning on using the kitchen at all you'll need to buy dish soap, dish cleaning brush, paper towels and extra utensils and dishes. (at least for a family of 4 or more). The walls are also extremely thin. We could clearly hear conversations in the rooms next to us and above us. I'd recommend earplugs.
Nice, clean rooms, friendly service. Awesome stay!
For $*/night, I guess the only thing I got for it was walking distance to Peoria baseball bark which you are about 12 blocks from. The bed was hard, but the room was clean and laundry worked well. Stay clear of the high speed internet service they offer for $5/day. I got speeds like dialup and tech support said it was antenna. Even though, they were able to increase speeds marginally. If you want internet service for less than two hours per day, there's a Starbucks right across the street and they will give you two hours for the price of coffee. It's what I'll do if I stay again. The fire alarm worked well. It went off at midnight, staff said it was because someone was cooking. Don't ask them to hold your luggage after check-out. They told me they had a room the COULD put them in, but weren't responsible. So all in all, I got the higher hotel rate with none of the perks, enjoy.
I stayed here the 2nd week of May 2009. Every previous hotel stay at a number of Extended Stay's in the Midwest were all without incident or dissatisfaction. The room was clean, the employees were courteous and the wifi was reliable and fast. The only issue I had while staying in was the loud music in the room next to mine. After lodging a complaint with the desk, twice, both incidents were taken care of. I recommend the Peoria Extended Stay to anyone. I will certainly be staying there should I find myself traveling to the area again. Love Extended Stay.
if room was cleaned before last guest would have been great
Extended Stay Suites in Peoria is in a great location and the staff were friendly. Clean enough, good TV and having a kitchen was great. Excellent AC unit and the shower was terrific. Yet, the beds were tiny (Full, not queen) and the hallways and our room stunk of cigarette smoke beyond belief. It never subsided and it trashed our sinuses, as it will for non-smokers. It was a stench that never went away and for that reason, we'll stay elsewhere next time. Sorry.
I have a bad back and I am over weight. This place was great. I slept very well and the staff were all very nice and helped me when I needed it.
room was not ready had to get a new room for one day . next two days bed was hard as a rock and only one pillow .
A nice quiet place to stay in a nice area. Good restaurants on the main road. Not an exciting place to stay if you are looking for a resort atmosphere, but great if you are on business or looking for a place for an extended period of time with kitchen so you don't have to eat out all the time
VERY hard mattress!!Room not adequately cleaned from last guest; found hairpins on floor.Other motels offer free breakfast, daily cleaning, free coffee, free Internet, etc. for same price.Only reason this was chosen was location and available rooms.
Very clean and quiet. Beds not the most comfortable, but fine. Typical breakfast.
Place to sleep. Room wasn't ready til 5pm. I ordered king room online but was told there werent any available when I arrived & got stuck with 2 full sized beds. Lady at front desk was not helpful nor courteous. Place is run down and musky. Better off saving your $ & stayin at a motel 6.