Pros (+) Los colchones no son muy buenos, pero el hotel esta limpio. Lo mejor del hotel son las personas que ahi trabajan!!!
3 stars
Hotel Laguna Zagreb
Overview
Situated close to the Dražen Petrović Basketball Centre and the Dom Sportova Hall in Zagreb, Hotel Laguna provides a parking lot and free Wi-Fi. The rooms have SAT TV. The Laguna is just a few minutes' drive from the city center, 15 minutes from the Bus and Train Station, and 20 minutes from Pleso Airport. The hotel's restaurant offers a variety of Croatian specialties as well as international dishes, including vegetarian and kosher alternatives. Meals are accompanied with domestic and imported wines and fulfilled with homemade cakes and desserts.
Latest deals for Hotel Laguna Zagreb
Amenities at Hotel Laguna Zagreb
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Lowered sink
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Private entrance
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
Things to do
- Gift shop
- Beauty salon
Family friendly
- Kids meals
- Complimentary breakfast
Parking and transportation
- Parking
Outdoor
- Terrace/Patio
Workspace
- Desk
Health and safety
- Safe
Spa
- Sauna
Reviews of Hotel Laguna Zagreb
5.7
Fair
1877 verified ratings
Wonderful
268
Very good
244
Good
374
Okay
236
Fair
233
Mediocre
162
Poor
360
Summary of reviews
Guests say
Guests generally appreciate the hotel's location, noting its proximity to attractions and public transport. However, many reviews highlight significant issues with cleanliness, including unclean bathrooms and linens, and poor service, with staff being unresponsive to complaints. Overall, while the location is a strong point, the hotel requires improvements in maintenance and customer service.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
5.7 out of 10
279 reviews
6 out of 10
3 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is clean and tidy, but some have noted that the bathroom facilities could be improved.
What are the common complaints about the hotel's facilities?
Some guests have expressed concerns about the outdated facilities, including old TVs, furniture, and bathrooms, as well as issues with air conditioning and cleanliness.
Is the hotel's location convenient for exploring Zagreb?
Guests have praised the hotel's location, mentioning that it is close to the city center and offers easy access to public transportation, making it suitable for exploring the town over a couple of days.
What are the positive aspects of the hotel's breakfast?
Many guests have appreciated the breakfast, describing it as very good and reasonably okay, with a good selection of food and friendly staff in the dining room.
Are there any concerns about the hotel's amenities?
While some guests have enjoyed the hotel's amenities, such as the sauna and parking, others have expressed disappointment with the limited selection of food at breakfast and the poor WiFi in the rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Good WiFi
Several guests reported poor WiFi in the rooms, so consider requesting a room with better connectivity or bringing a personal hotspot.
Explore Nearby Attractions
The hotel is conveniently located near several attractions such as the Mimara Museum, Croatian National Theatre, and King Tomislav Square, making it easy to explore the city's cultural offerings.
Check Room Amenities
Some guests mentioned issues with room facilities such as TV and charging points, so it's advisable to verify the functionality of these amenities upon check-in.
Consider Early Check-in
Guests noted that the hotel has changed its policies regarding early check-in, so if you require this service, it's recommended to confirm the details in advance.
Request a Room with a View
While some guests appreciated the location, others mentioned issues with the room's isolation and bathroom size, so consider requesting a room with a better view and improved bathroom facilities.
Be Mindful of Seasonal Changes
The hotel experiences low season in August and high season in December, so plan your visit accordingly to avoid crowds or take advantage of seasonal events.
Inquire About Special Dietary Menus
If you have specific dietary requirements, it's advisable to inquire about the availability of special diet menus to ensure a comfortable dining experience.
Consider Parking Options
While the hotel offers parking, some guests were surprised by additional charges, so it's recommended to clarify the parking fees and policies in advance.
Utilize the Business Center
If you require business services, the hotel offers a business center and conference rooms, providing convenient facilities for work-related activities.
Check for Accessibility Features
The hotel offers increased accessibility and wheelchair-accessible units, making it suitable for guests with mobility needs.
Location
Kranjceviceva 29, Zagreb 10000
What's nearby
- Zagrepcanka0.4 mi
- Croatian National Theatre0.7 mi
- Marsala Tita Square0.7 mi
- University of Zagreb0.7 mi
- Zagreb City Centre0.9 mi
- Modern Gallery1 mi
- Nikola Subic Zrinski Square1.1 mi
- Vatroslav Lisinski Concert Hall1.1 mi
- Museum of Broken Relationships1.1 mi
- Croatian Museum of Naïve Art1.1 mi
- Zagreb Synagogue1.1 mi
- Ban Jelacic Square1.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Laguna Zagreb
Low season | May |
|---|---|
High season | August |
Average price (weeknight) | $76 |
Average price (weekend night) | $83 |
When to book a room at Hotel Laguna Zagreb
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Laguna Zagreb
FAQs when booking at Hotel Laguna Zagreb
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Value for money | 6.3 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Zagreb Franjo Tuđman |
Distance to airport | 6.9 mi |
Everything you need to know for your stay in Zagreb
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