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Good location. Friendly staff. Hotel & room modern & clean. none
the interior design of the room.and the breakfast the receptionist in the evenig aswell in the morning were lacking of hospitality.Iin the evening it took time to sort out some room organisation and took time to get the room. In the morning the breakfast was not open at 7 am.The hotel closes door in the night against drunkenpeople. whilst 24/7 is given service with 4*.receptioninst do not stay at the desk. You cannot enter the hotel with your card or something as client.
good hotel. not entirely clean.
I asked for a non smoking room and was surprsed that a hotel of this size and price did not have rooms designated non smoking let alone non-smoking floors. I had to ask for the room to be deodorised which was done but it all seemed to be a bit of an effort and I felt uncomfotable. Also there was a daily charge to use the safe in the room- quite a high charge for such a passive servuice. As the booking covered the weekend I had no option but to stay put. There seemed to be very few other facilities on offer either, the resturant was downstairs out of sight and the bar seemed not to be operating
nice location city centre, in the centre of all activity no
Location, style of rooms and the size, they were very large A/C did not work right and room was very hot
Very good hotel. We payed only 50 euro for a room. The hotel is just perfect and the location also.
Location and amenities (free, excellent wireless) Marginal breakfast
Good location, clean room. The noiseist point on the planet on a Friday and Saturday night, especially if you are staying at the ground rooms. Seriously noisy until 5 am.
Perfect location and very friendly staff Breakfast very basic
This Hotel is central.Zaragoza is an interesting city.A useful stop-over. Finding the car park difficult. Breakfast not good value for money,apart from toast,nothing hot available !
The welcome ...and access to snacks and water in the lounge.
Staff very helpful and pleasant. Rooms were comfortable, though can be a little noisy outside with traffic and people. It had a lift too. no
Our stay at Avenida was really nice, clean & safe. Location was ideal. Zaragoza is very interesting and we enjoyed the friendlyness.
Location, cleen room, breakfast included in the price. Poor breakfast, walls not acustically isolated - noise from the adjoining rooms and from the outside were annoying.
I have stayed at this hotel before and I like the location. no
room cleanliness and 24h availability
The hotel is in the heart of Zaragoza with easy parking. Zaragoza is amazing and only 15 minuits from the track at Zuera. going to work early
Nice hotel very near from touristic places in Zaragoza city
the rooms were very clean and big considering it's location (city), the hotel is very well situated (in the center of the city), the breakfeast buffet was very nice
Location and the room. Everything was excellent.
Everything! Lovely hotel, friendly staff, great rooms in the middle of town, pefect hotel. The rooms were very warm and it was difficult to cool them, and the staff speaks hardly any English. But...minor details in a really great hotel!
Luxury with great beds, facilities and position to major attractions No
Excellent hotel and facilities. Friendly staff. Rooftop pool was closed in October. Central location, but not in a pretty side of city
The staff were all very helpful, our room was very comfortable and breakfast was very good. The restaurant was not open, which was a slight disappointment since it had been recommended.
Wonderful bed! Great breakfast. Terrible reception employees. Couldn't find reservation, didn't respect the reservation for double bed, sent us to a room with non woking air-conditioning, didn't complete registration of the veicle for the garage, didn't help with the lugage. Not a five star hotel.
the quiet and comfort of the rooms the swimmingpool was bad. the personql of the bar was bad.close early at 11 in the evening without asking. the airco in the room éé( was broken
It was lovely to be able to relax in the pool and have an evening swim after a long hot drive. The hotel is conveniently placed and having its own parking, although expensive, was worth it for us. The reception decor was attractive.
Perfect central location, attractive accommodation and a superb breakfast. Secure parking also available. A little pricey.
modern hotel with tasteful furnished rooms, comfortable beds, fancy bathrooms, excellent location in the historic center; wide selection at breakfast, excellent service due to attentive, helpful, qualified and even German-speaking staff in the restaurant, easy access to the main shopping areas. unfriendly and impolite reception desk (this is mostly applicable to a male employee, who kept the guests waiting while he was on a long phone conversation), the outdoor swimming pool was without water and the sun terrace was closed.The fitness room and the sauna were completely missing.
Location, room design, size and capacity space for clothes. They let us leave the room between 13:00 and 13:30 instead of 12:00.
Set in the heart of town, all of the points of interest were within walking distance. The staff was very helpful, suggesting local cuisine and directing us to the proper times to dine. I recommend the mijas at Migueras about 4 blocks from the hotel. Although it doesn't open for lunch - the major meal of the day - until 1:30.
Hotel is new as of October 1, 2010. So facilities are in top notch shape. Room was enormous and well-appointed. Staff is still learning. Some minor "fit and finish" problems in room.
We have stayed at the Silken Zentro many times and always enjoy it. The hotel is very central and within walking distance to everything. The rooms are modern and comfortable and the staff very accommodating. We also like it because they have parking beneath so checking in and out is easy. It is a very modern hotel built on top of the ancient ruins that exist all over Zaragoza and that are on display through glass in this hotel.
Comfortable room, well equipped close to sights and shops
good location. hotel staff were not friendly. coffee at breakfest was bad. It is absolutely overpriced (212 Euro per night without breakfest).
The location is very central No English TV channels, no spa facilities
I really liked the location and the comfort of the room. Everything was quite pleasant. Our shower was leaking and we had to mop the tiled floor, so that it wouldnt run down the next floor.
Good staff Internet not working
It is a design hotel: nice bathroom, wide screen tv, decoration attractive. Hotel is in the middle of the centre. Breakfast had a lot of choices. Shower temperature kept changing: from very cold to almost boiling hot: dangerous!
A relatively small hotel,but very central for shopping and sightseeing.Good underground car park.
Location, design Shower door should avoid water to go to the bathroom floor
wonderful shower mirror didnt steam up. very comfortable bed & room good breakfast the entrance looked dull & didnt create a very good impression
The room itself was perfect - it was the last leg of our "minimoon" and after lots of typical Spanish hotels this hotel gave us a good rest: the bed was huge and comfortable; wifi actually worked; it was very spacious and modern and the shower was strong - the jacuzzi bath was a nice touch too (we stayed in Avanza - one of the superior doubles/suites for eur99).
good location room was not clean, double bedroom booked with king size bed but not available, the bar is not cosy.
location very close to airport Girona rooms not too large; too hot and aircon did not work properly
Central location, good breakfast buffet Cost of parking
The Central Nature of the hotel, parking and superb staff It is undoubtedly noisy, particularly so in the front rooms
Everything was absolutely wonderful!!!! I will highly recomend this hotel to anyone who wants to have a really pleasant stay at Zaragoza. Perfect location, spacious room, clean and a very friendly and helpful staff! Garage was very convenient too. Just perfect!!!!
Excellent location. Good parking. No real negatives.
Comfy bed. Excellent location within walking distance of main sights . We had a meal in the restaurant which was good value. Parking - choose this instead of sister next door for ease of parking in garage.
The hotel is in a good central position for the historic sites - recommend the Zaragoza card Prefer to have breakfast included in the price. Would like to have seen a more Arogonese dinner menu and more Arogonese wines on the standard menu - Sunday was the Arogonese evening.
The room overlooked the air conditioning shaft and there was a constant noise. All in all the hotel is not bad, but it is not what we expected from a 4 star hotel.
The best feature of this hotel is that guests are in a city center hotel for a reasonable price. The reception staff could have been a little more friendly, especially the male staff.
The positiom staff andservices
Location. Value for money. Breakfast. Room size. Parking facilities. Some street noise. No free WiFi.
Centre location, excellent.Lift from safe car park, excellent.Ease of use and comfort, excellent.Good menu and helpful staff.Enjoyable stay.
I liked the fact that it was downtown, very near of my conference location.
The staff was friendly and helpful. The location is excellent I can't think of anything.
Central location, helpful staff
Excellent location, very good variety of food for breakfast Had asked for a non smoking room, I think thier idea of one is to hide the ash trays!! The hotel looks a bit tired, could do with a 'makeover'.
Excellent location for major sights in walking distance, 10 minutes away from airport bus terminus, good breakfast Furniture in room and decor need updating
We were upgraded to suites with jacuzzi baths and separate sitting rooms, very comfortable. Quite difficult to find as the entrance to the road is across a wide pavement and a bus/taxi lane.
Very good value for money. Bar and Restaurant both closed on a Sunday night. Would have liked to try them out.
Staff is friendly, beds are big and comfortable. Location is geat, street is not noisy. Elevator suitable for two person, had to wait for it often. No really space to sit at the working desk. No shelf in the bathroom to put stuff.
central and clean room. The hotel was difficult to find, could have been supplied with a better map together with our booking confirmation. The underground parking is was very narrow and very difficult to find a space. This facility should be improved!
This hotel was excellent - we had a family room which had 2 separate bedrooms - perfect for our needs.
The hotel was very attractive and comfortable, well situated.
The hotel staff is very polite and well trained, it is a classical four star hotel. The room is fulfilling, you have good WiFi, everything was great. The beds are giant. The parking is a bit steep for a small town like Zaragoza-15 Euros. They have a settlement with a public parking which is about 300 m away. Also the hotel was a bit worn down and you can see it has seen better days. The glass shower wall was cracked and also some of the tabletops but we didn't mind. All in all it was quite alright.
The rooms are clean and of comfortable size. After a couple of visits to the on-site restaurant, I found it totally lacking: as a solo traveler, who speaks the language fluently, I received a cold welcome, neglectful service, and the food was inedible...at very high prices. I would highly recommend the hotel, but definitely not the restaurant.
well located near the city center.
confortable and big room for 3 persons
great location, good facility but air did not work
central location and very welcome
the gym and size of room
Breakfast .. space in room ... parking availablity even though costly. Cleanless of bathroom and room carpets. Location not within walking distance from center. Gym too small.
The staff were very couteous. The room was very nice
Luxury rooms for an affordable price
Good price, but... Unconfortable bed and pillows, noisy room (room 320), badly isolated sound- wise. Parking really expensive at 20eur / night, but in the surroundings it's really hard to park outside, too.
I have stayed at this hotel regularly over the last five years, the prices seem to have decreased giving better value for money.It is comfortable, the rooms are large, bedding of good quality. My concern is the same as always, the hotel staff, especially the receptionists can sometimes be a bit unwelcoming, austere, but they are efficient. This has never changed in several years. However it is a small issue and would not change my view that this is a good hotel.
Very nice hotel, friendly atmosphere, perfect location .
Good hotel, centrally located I did not like the hotel and room decor, it was outdated and very heavy Hotel needs remodeling , it is not a five star hotel in my opinion
friendliness of the reception staff no
Ease of access to City centre. reception staff and porters excellent,very helpful and pleasant. Breakfast good and staff very attentive. The toaster was tempperamental !
An architectural gem of a hotel with lots of character. Within reasonable walking distance of the city centre. The staff were exceptionally friendly and welcoming, which was a bit of a surprise in a city hotel. Quite difficult to find.
The hotel was very well located. It was easy to find and the service was also excellent. The staff were very attentive to our needs. The standard of the rooms were also very good, spacious and very clean. When we return to Zaragoza we will be staying at the same hotel.
Location, prestige A little devoid of atmosphere, unnecessarily so
Well located, friendly helpful staff, large well appointed rooms
Central Location, Clean, Staff v good Breakfast a bit dear, as cafes just outside for half the price
Ideally situated in center of city. Big rooms. International hotel so all is very professionel. Very friendly and helpful staff. Possibility to use parking service to your car (altough a bit expense). Lift is a bit small. There were 2 marriages the day we stayed in the hotel so lots of noise untill small hours of the night. Parking is a problem (as you would expect in the center of a city).
The locality, the ambiance, the service,
We enjoyed being treated with respect, having the car taken to garage and brought back when needed. Difficulty to find especially as road works had closed roads. Took us nearly two hours to find from reaching Zaragoza.
right next to the center, and amazing price
Location is excellent for walking to key shops, attractions, and restaurants in the old town. Room well-appointed and comfortable. Hotel across the street from a nightclub which was very loud and had bright lights on into the wee hours for rooms at front of hotel. Bring earplugs.
clean. comfortable. good bathroom. the nightclub outside.
The hotel location Was cold
perfect location, nice and friendly staff not many people spoke english
noise, airconditioning not functioning
very central and convenient location night club opposite (Friday night)
Perfect in the center of city, for business, city holiday It is difficult to come to the hotel by car, and one should be aware that additional price for carparking is 17,50€ per night
Fantastic location and friendly staff
very friendly and helpfull staff on reception and restaurant. Restaurant excellent and good value. Excellent position with parking only a 100 meters or so away
The location was great. It was 5 min away from all the great restaurants and clubs. And it has an advantage with the parking. In the room description it was stated "sound-proof rooms". Unfortunately the rooms were extremely noisy.
Good location. has its own parking. a large, pleasant room. clean and tidy. good price for this hotel. Difficult to reach by car first time. No WiFi in some rooms.
The location of the hotel was brilliant, ask for a room facing the plaza. The room was starting to look shabby, and the hotel was undergoing construction.
1. Helpfulness of the reception staff. 2. The central position of the hotel. 3. The generous sized bed!! Lack of availability of an iron and a hair dryer. Also there was no manual for operating the luxury shower.
Double rooms were requested (as opposed to 'twins') and the hotel were adamant that double meant twin beds unless specified as a double bed (although I have never heard of this before!) - took a little sorting out and we still ended up with two of the four rooms as twins but we have learnt our lesson.
The location is excellent. The renovations going on at the hotel. The old rooms are terrible, especially compared with the renovated rooms. In general both are quite small.
location they are stil working on the hotel, ther were no windows in the reception! The spa is very litle and is not realy a spa a sauna for two, a steamcabine for two and a jaccuzi for tree. The rules are not clear some people are naked others with swimwear.
the room was lovely and clean, also the bed was lovely and the view from the windows ! it was also great to have opportunity to use the internet there was no kettle in the room to make cup of tea...
The equipment is designed but not of good quality. Not all power outlets in the room work properly. The shower is made by plastic, the turning handles of the whirl pool are already broken.
Location Gouged price, Contruction, construction, contruction. Lack of recommendation of Laundry service by staff
Very good location in the city center, nicely renovated. /// En el centro de la ciudad, en una casa bonita. Very, very high price, because of the Expo Zaragoza (almost no hotel avaliable, so the hotels doubled the prices). Not so well accessible with public transport from train- and busstation. /// Precio muy, muy alto, a causa de la Expo Zaragoza y los pocos hoteles disponibles en ese periodo; muchos hoteles han doblado los precios. Mala accessibilidad del hotel desde la estacion de tren y autobuses.
Good location and nice design. Very noisy.
Very nicely located hotel that provides excellent quality rooms for the price that is charged. Rooms are clean and well-maintained. We had a nice view from our upper floor room. Computer terminals were provided in the lobby for checking email.
Excellent male receptionist.Could speak good English nothing was too much trouble and clearly explained all the hotels and parking details.Excellent location.Good quality breakfast buffet. The female receptionist on Sunday morning was very poor just didn't seem bothered not help full at all.Charge for parking a bit expensive considering it was on a different street.
Great location, clean rooms. Offered parking was on the streets, so indoor car park next to the hotel seemed safer.
Location was great Their machine could not handle chip and pin credit cards or debit cards. I had to run out of the hotel at 6 AM to find a cash point in order to pay them in cash !!!!!
location, ambiance, ,kindness staff
Really good position in town. Really good price for that location. No restaurant menu in my room. Didn't know how much it would cost to eat there.
La calefacción funcionaba perfectamente. Las camas eran firmes. El personal, amable. Y la ubicación, excelente. La relación calidad/precio inmejorable.
The location was excellent – right in between the historical area and the shopping area. The room was great – cool, clean and comfortable. And we had a great view from the front of the hotel. The breakfast was so so. Not very much choice and only one staff member who didn't seem very interested. But I would stay there again as everything else was great.
The lockation The breakfast and the person in charge for the breakfast
Very fiendly reception staff, central location and clean rooms with comfortable beds and good showers. We had two rooms next to each other with children and this worked well.
central location parking difficult to find - need to cross bridge, go into bus-taxi lane and immediately after hotel take very narrow lane. Breakfast was a bit pricy.
It was professional, clean, and stylish. The staff was helpful and knowledgeable, and at no point did I feel that they would be unwilling to aid us in any way. Also, the hotel is quite centrally located in a beautiful and seemingly safe location.
This hotel was right across the street from one of the tourist offices, and very convieniently located. It is a boutique style hotel, even though it is large, and very well appointed rooms, and ameneties come with this hotel. I would definately reccomend this hotel. Everything was well organized and in tip top shape -- the only thing was that the parking was extra, but right at the hotel, and the breakfast was a bit expensive (but we didn't eat it so can't review it). Overall, this was a really well situated and lovely hotel.
Location, location, location. Price, price, price
Good position near the river. The hotel was very close to major roadworks. I believe this should have been advise at the time of booking. The sign indicating parking for the hotel (which was also a taxi rank) was not very clearly marked.
There was a great view from out room to the fireworks at the Expo 2008 that night.
The location was very central Too close night time activities which was noisy. Wi Fi difficult to access
the hotel was close to all the main items we wanted to visit and more the hotel did not have a exchange facility and we had trouble finding a bank open when we arrived but it was only a minor problem
Very nice location. Unfortunately, our room was riverside. Therefore we could not see beautiful sight.