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Well located, friendly helpful staff, large well appointed rooms
We enjoyed being treated with respect, having the car taken to garage and brought back when needed. Difficulty to find especially as road works had closed roads. Took us nearly two hours to find from reaching Zaragoza.
An architectural gem of a hotel with lots of character. Within reasonable walking distance of the city centre. The staff were exceptionally friendly and welcoming, which was a bit of a surprise in a city hotel. Quite difficult to find.
The hotel was very well located. It was easy to find and the service was also excellent. The staff were very attentive to our needs. The standard of the rooms were also very good, spacious and very clean. When we return to Zaragoza we will be staying at the same hotel.
Ease of access to City centre. reception staff and porters excellent,very helpful and pleasant. Breakfast good and staff very attentive. The toaster was tempperamental !
Location, prestige A little devoid of atmosphere, unnecessarily so
The locality, the ambiance, the service,
friendliness of the reception staff no
Ideally situated in center of city. Big rooms. International hotel so all is very professionel. Very friendly and helpful staff. Possibility to use parking service to your car (altough a bit expense). Lift is a bit small. There were 2 marriages the day we stayed in the hotel so lots of noise untill small hours of the night. Parking is a problem (as you would expect in the center of a city).
Central Location, Clean, Staff v good Breakfast a bit dear, as cafes just outside for half the price
Good location. Friendly staff. Hotel & room modern & clean. none
Very good hotel. We payed only 50 euro for a room. The hotel is just perfect and the location also.
Location and amenities (free, excellent wireless) Marginal breakfast
I asked for a non smoking room and was surprsed that a hotel of this size and price did not have rooms designated non smoking let alone non-smoking floors. I had to ask for the room to be deodorised which was done but it all seemed to be a bit of an effort and I felt uncomfotable. Also there was a daily charge to use the safe in the room- quite a high charge for such a passive servuice. As the booking covered the weekend I had no option but to stay put. There seemed to be very few other facilities on offer either, the resturant was downstairs out of sight and the bar seemed not to be operating
Location, style of rooms and the size, they were very large A/C did not work right and room was very hot
the interior design of the room.and the breakfast the receptionist in the evenig aswell in the morning were lacking of hospitality.Iin the evening it took time to sort out some room organisation and took time to get the room. In the morning the breakfast was not open at 7 am.The hotel closes door in the night against drunkenpeople. whilst 24/7 is given service with 4*.receptioninst do not stay at the desk. You cannot enter the hotel with your card or something as client.
Good location, clean room. The noiseist point on the planet on a Friday and Saturday night, especially if you are staying at the ground rooms. Seriously noisy until 5 am.
good hotel. not entirely clean.
nice location city centre, in the centre of all activity no
the rooms were very clean and big considering it's location (city), the hotel is very well situated (in the center of the city), the breakfeast buffet was very nice
Perfect central location, attractive accommodation and a superb breakfast. Secure parking also available. A little pricey.
Wonderful bed! Great breakfast. Terrible reception employees. Couldn't find reservation, didn't respect the reservation for double bed, sent us to a room with non woking air-conditioning, didn't complete registration of the veicle for the garage, didn't help with the lugage. Not a five star hotel.
Luxury with great beds, facilities and position to major attractions No
Excellent hotel and facilities. Friendly staff. Rooftop pool was closed in October. Central location, but not in a pretty side of city
Location and the room. Everything was excellent.
The staff were all very helpful, our room was very comfortable and breakfast was very good. The restaurant was not open, which was a slight disappointment since it had been recommended.
the quiet and comfort of the rooms the swimmingpool was bad. the personql of the bar was bad.close early at 11 in the evening without asking. the airco in the room éé( was broken
Everything! Lovely hotel, friendly staff, great rooms in the middle of town, pefect hotel. The rooms were very warm and it was difficult to cool them, and the staff speaks hardly any English. But...minor details in a really great hotel!
It was lovely to be able to relax in the pool and have an evening swim after a long hot drive. The hotel is conveniently placed and having its own parking, although expensive, was worth it for us. The reception decor was attractive.
This Hotel is central.Zaragoza is an interesting city.A useful stop-over. Finding the car park difficult. Breakfast not good value for money,apart from toast,nothing hot available !
Our stay at Avenida was really nice, clean & safe. Location was ideal. Zaragoza is very interesting and we enjoyed the friendlyness.
room cleanliness and 24h availability
Staff very helpful and pleasant. Rooms were comfortable, though can be a little noisy outside with traffic and people. It had a lift too. no
Perfect location and very friendly staff Breakfast very basic
The welcome ...and access to snacks and water in the lounge.
Nice hotel very near from touristic places in Zaragoza city
Location, cleen room, breakfast included in the price. Poor breakfast, walls not acustically isolated - noise from the adjoining rooms and from the outside were annoying.
The hotel is in the heart of Zaragoza with easy parking. Zaragoza is amazing and only 15 minuits from the track at Zuera. going to work early
I have stayed at this hotel before and I like the location. no
modern hotel with tasteful furnished rooms, comfortable beds, fancy bathrooms, excellent location in the historic center; wide selection at breakfast, excellent service due to attentive, helpful, qualified and even German-speaking staff in the restaurant, easy access to the main shopping areas. unfriendly and impolite reception desk (this is mostly applicable to a male employee, who kept the guests waiting while he was on a long phone conversation), the outdoor swimming pool was without water and the sun terrace was closed.The fitness room and the sauna were completely missing.
Set in the heart of town, all of the points of interest were within walking distance. The staff was very helpful, suggesting local cuisine and directing us to the proper times to dine. I recommend the mijas at Migueras about 4 blocks from the hotel. Although it doesn't open for lunch - the major meal of the day - until 1:30.
Location, room design, size and capacity space for clothes. They let us leave the room between 13:00 and 13:30 instead of 12:00.
Hotel is new as of October 1, 2010. So facilities are in top notch shape. Room was enormous and well-appointed. Staff is still learning. Some minor "fit and finish" problems in room.
the hotel was close to all the main items we wanted to visit and more the hotel did not have a exchange facility and we had trouble finding a bank open when we arrived but it was only a minor problem
It was professional, clean, and stylish. The staff was helpful and knowledgeable, and at no point did I feel that they would be unwilling to aid us in any way. Also, the hotel is quite centrally located in a beautiful and seemingly safe location.
central location parking difficult to find - need to cross bridge, go into bus-taxi lane and immediately after hotel take very narrow lane. Breakfast was a bit pricy.
There was a great view from out room to the fireworks at the Expo 2008 that night.
Location, location, location. Price, price, price
Very nice location. Unfortunately, our room was riverside. Therefore we could not see beautiful sight.
Good position near the river. The hotel was very close to major roadworks. I believe this should have been advise at the time of booking. The sign indicating parking for the hotel (which was also a taxi rank) was not very clearly marked.
This hotel was right across the street from one of the tourist offices, and very convieniently located. It is a boutique style hotel, even though it is large, and very well appointed rooms, and ameneties come with this hotel. I would definately reccomend this hotel. Everything was well organized and in tip top shape -- the only thing was that the parking was extra, but right at the hotel, and the breakfast was a bit expensive (but we didn't eat it so can't review it). Overall, this was a really well situated and lovely hotel.
The location was very central Too close night time activities which was noisy. Wi Fi difficult to access
The room itself was perfect - it was the last leg of our "minimoon" and after lots of typical Spanish hotels this hotel gave us a good rest: the bed was huge and comfortable; wifi actually worked; it was very spacious and modern and the shower was strong - the jacuzzi bath was a nice touch too (we stayed in Avanza - one of the superior doubles/suites for eur99).
Location, design Shower door should avoid water to go to the bathroom floor
good location. hotel staff were not friendly. coffee at breakfest was bad. It is absolutely overpriced (212 Euro per night without breakfest).
Good staff Internet not working
We have stayed at the Silken Zentro many times and always enjoy it. The hotel is very central and within walking distance to everything. The rooms are modern and comfortable and the staff very accommodating. We also like it because they have parking beneath so checking in and out is easy. It is a very modern hotel built on top of the ancient ruins that exist all over Zaragoza and that are on display through glass in this hotel.
It is a design hotel: nice bathroom, wide screen tv, decoration attractive. Hotel is in the middle of the centre. Breakfast had a lot of choices. Shower temperature kept changing: from very cold to almost boiling hot: dangerous!
The location is very central No English TV channels, no spa facilities
Comfortable room, well equipped close to sights and shops
I really liked the location and the comfort of the room. Everything was quite pleasant. Our shower was leaking and we had to mop the tiled floor, so that it wouldnt run down the next floor.
A relatively small hotel,but very central for shopping and sightseeing.Good underground car park.
wonderful shower mirror didnt steam up. very comfortable bed & room good breakfast the entrance looked dull & didnt create a very good impression
Close to everything fun Terrible wifi
The hotel is in a good central position for the historic sites - recommend the Zaragoza card Prefer to have breakfast included in the price. Would like to have seen a more Arogonese dinner menu and more Arogonese wines on the standard menu - Sunday was the Arogonese evening.
Excellent location. Good parking. No real negatives.
good location room was not clean, double bedroom booked with king size bed but not available, the bar is not cosy.
The room overlooked the air conditioning shaft and there was a constant noise. All in all the hotel is not bad, but it is not what we expected from a 4 star hotel.
Everything was absolutely wonderful!!!! I will highly recomend this hotel to anyone who wants to have a really pleasant stay at Zaragoza. Perfect location, spacious room, clean and a very friendly and helpful staff! Garage was very convenient too. Just perfect!!!!
Comfy bed. Excellent location within walking distance of main sights . We had a meal in the restaurant which was good value. Parking - choose this instead of sister next door for ease of parking in garage.
location very close to airport Girona rooms not too large; too hot and aircon did not work properly
Central location, good breakfast buffet Cost of parking
The Central Nature of the hotel, parking and superb staff It is undoubtedly noisy, particularly so in the front rooms
Excellent location for major sights in walking distance, 10 minutes away from airport bus terminus, good breakfast Furniture in room and decor need updating
The best feature of this hotel is that guests are in a city center hotel for a reasonable price. The reception staff could have been a little more friendly, especially the male staff.
Central location, helpful staff
I liked the fact that it was downtown, very near of my conference location.
The positiom staff andservices
Location. Value for money. Breakfast. Room size. Parking facilities. Some street noise. No free WiFi.
Centre location, excellent.Lift from safe car park, excellent.Ease of use and comfort, excellent.Good menu and helpful staff.Enjoyable stay.
Excellent location, very good variety of food for breakfast Had asked for a non smoking room, I think thier idea of one is to hide the ash trays!! The hotel looks a bit tired, could do with a 'makeover'.
The staff was friendly and helpful. The location is excellent I can't think of anything.
location, very clean and modern, big room
position quality - very tired
So many channels can be watched in room TV including canal+. We enjoyed watching football game. All staffs at reception desk are so kind and friendly.
staff were excellent. good value for money
Free WIFI Internet in all rooms. Very clean and modern! Great hotel. There started construction within the hotel too early. So it was too noisy my last morning. It took 20 minutes for it to be my turn to check out.
Restaurant was excellent!!! Staff is very friendly and attentive. All in the hotel was good, except extra thin walls. There was perfectly hear everything that happened in the next room (talking, watching TV, how to use WC - piss etc...). Every morning we woke up by the sounds of flushing the toilet ^_^
too much noise at night. the room was small.
Nice place, the room was very large and very comfortable. Everything was very clean. Our lock wasn't working and they fixed it in a jiffy. You can also request various pillows which is amazing (although i didn't do it). Location is also very good. Noise. The room was next to the main street although it seemed like double glazed windows there was still a fair bit of noise coming from the street.
Close to centre Extremely hard to find due to the city´s 1 way systems. Very noisy at night as next to allyway where people were gathering to 4 or 5am.
The breakfast. Bad pillows.
Luxury rooms for an affordable price
Breakfast .. space in room ... parking availablity even though costly. Cleanless of bathroom and room carpets. Location not within walking distance from center. Gym too small.
the gym and size of room
Good price, but... Unconfortable bed and pillows, noisy room (room 320), badly isolated sound- wise. Parking really expensive at 20eur / night, but in the surroundings it's really hard to park outside, too.
I have stayed at this hotel regularly over the last five years, the prices seem to have decreased giving better value for money.It is comfortable, the rooms are large, bedding of good quality. My concern is the same as always, the hotel staff, especially the receptionists can sometimes be a bit unwelcoming, austere, but they are efficient. This has never changed in several years. However it is a small issue and would not change my view that this is a good hotel.
Very nice hotel, friendly atmosphere, perfect location .
The staff were very couteous. The room was very nice
confortable and big room for 3 persons
central location and very welcome
great location, good facility but air did not work
Good hotel, centrally located I did not like the hotel and room decor, it was outdated and very heavy Hotel needs remodeling , it is not a five star hotel in my opinion
right next to the center, and amazing price
Perfect in the center of city, for business, city holiday It is difficult to come to the hotel by car, and one should be aware that additional price for carparking is 17,50€ per night
very central and convenient location night club opposite (Friday night)
clean. comfortable. good bathroom. the nightclub outside.
Location is excellent for walking to key shops, attractions, and restaurants in the old town. Room well-appointed and comfortable. Hotel across the street from a nightclub which was very loud and had bright lights on into the wee hours for rooms at front of hotel. Bring earplugs.
perfect location, nice and friendly staff not many people spoke english
The hotel location Was cold
noise, airconditioning not functioning
very friendly and helpfull staff on reception and restaurant. Restaurant excellent and good value. Excellent position with parking only a 100 meters or so away
The location was great. It was 5 min away from all the great restaurants and clubs. And it has an advantage with the parking. In the room description it was stated "sound-proof rooms". Unfortunately the rooms were extremely noisy.
Good location. has its own parking. a large, pleasant room. clean and tidy. good price for this hotel. Difficult to reach by car first time. No WiFi in some rooms.
Fantastic location and friendly staff
The equipment is designed but not of good quality. Not all power outlets in the room work properly. The shower is made by plastic, the turning handles of the whirl pool are already broken.
1. Helpfulness of the reception staff. 2. The central position of the hotel. 3. The generous sized bed!! Lack of availability of an iron and a hair dryer. Also there was no manual for operating the luxury shower.
Good location and nice design. Very noisy.
the room was lovely and clean, also the bed was lovely and the view from the windows ! it was also great to have opportunity to use the internet there was no kettle in the room to make cup of tea...
The location is excellent. The renovations going on at the hotel. The old rooms are terrible, especially compared with the renovated rooms. In general both are quite small.
location they are stil working on the hotel, ther were no windows in the reception! The spa is very litle and is not realy a spa a sauna for two, a steamcabine for two and a jaccuzi for tree. The rules are not clear some people are naked others with swimwear.
Double rooms were requested (as opposed to 'twins') and the hotel were adamant that double meant twin beds unless specified as a double bed (although I have never heard of this before!) - took a little sorting out and we still ended up with two of the four rooms as twins but we have learnt our lesson.
Very good location in the city center, nicely renovated. /// En el centro de la ciudad, en una casa bonita. Very, very high price, because of the Expo Zaragoza (almost no hotel avaliable, so the hotels doubled the prices). Not so well accessible with public transport from train- and busstation. /// Precio muy, muy alto, a causa de la Expo Zaragoza y los pocos hoteles disponibles en ese periodo; muchos hoteles han doblado los precios. Mala accessibilidad del hotel desde la estacion de tren y autobuses.
The location of the hotel was brilliant, ask for a room facing the plaza. The room was starting to look shabby, and the hotel was undergoing construction.
Location Gouged price, Contruction, construction, contruction. Lack of recommendation of Laundry service by staff